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Spreen Honda Loma Linda - Service Center

Loma Linda, CA

4.3
2,105 Reviews

2,105 Reviews of Spreen Honda Loma Linda - Service Center

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January 04, 2020

satisfied Staff was courteous and informative. Waiting area comfortable. Time I was told I would have to wait for my car to be ready was accurate. Clean facil More

by KATHY.MAHON
Recommend Dealer
Yes
Employees Worked With
I don't know their names
Jan 06, 2020 -

Spreen Honda Loma Linda responded

We are so pleased to hear about your great service experience at our dealership, Kathy. If there is anything further we can do to assist you, please let us know!

January 04, 2020

Service got done earlier than promised Rachelle Roberts was very good on communicating with me for the repairs needed. She made sure that I’m updated with the needed repairs and also the sh More

by Rico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Spreen Honda Loma Linda responded

Thank you for taking the time, Rico, to tell everyone about your experience. We are glad you had a great experience. We hope to see you again for all your vehicle service needs.

January 04, 2020

Worst appointment yet My appointment was at 7 and my car wasn’t started until 9:15. This appointment came with more excuses than I have ever had. I am so frustrated I can’t More

by Firemanstout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember who my service advisor was.
Jan 08, 2020 -

Spreen Honda Loma Linda responded

We are sorry your experience wasn’t up to your expectations. We do appreciate the feedback and if there is anything we can do to fix your experience please reach out to Matt Humphrey at (909) 366-2005 or matt@spreen.net. We hope we can turn your experience around.

January 04, 2020

Great place of business Spreen Honda was very helpful and timely getting my oil change done. . I didn’t have to wait long before I was helped. However their oil changes are More

by LOPEZ7100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric
Jan 06, 2020 -

Spreen Honda Loma Linda responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Matt Humphrey (909) 366-2005 matt@spreen.net.

January 03, 2020

Quick and efficient I appreciate the attention and service for my Toyota and that you take care of my vehicle. Thank you so much for the service and for all the informati More

by CRUZ_SAUCEDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Spreen Honda Loma Linda responded

Thank you for taking the time to share your thoughts on working with our team! We're glad to hear we delivered such a great experience and look forward to seeing you again at Spreen Honda.

January 03, 2020

Experience Great customer service in a very time efficient. Supervisor was very accommodating. Very happy with overall experience. Recommend this dealership ov More

by VINA03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Peronace
Jan 03, 2020 -

Spreen Honda Loma Linda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for trusting Spreen Honda with your service needs!

January 02, 2020

Emergency Found out brakes were making noise. Called service and they took me in the same day. They even had it repaired and did a service all completed the sam More

by Darrell G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nanhthadet
Jan 03, 2020 -

Spreen Honda Loma Linda responded

Hi Darrell, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. If we can be of further assistance, don't hesitate to let us know! Matt Humphrey at (909) 366-2005 or matt@spreen.net

January 01, 2020

Good and long Great customer service and welcoming staff. Jonny was great.Quick oil change😁. I have small juice stain waited over an hour but stain was as is. I ca More

by ARRIAZ1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Torrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2020 -

Spreen Honda Loma Linda responded

Thank you for taking the time to tell us about your experience. We are sorry your experience wasn’t up to your expectations. We do appreciate the feedback and if there is anything we can do to fix your experience please reach out to Matt Humphrey at (909) 366-2005 or matt@spreen.net. We hope we can turn your experience around.

December 31, 2019

Service appointment was made for same day! Was able to get in within an hour and a half after calling,. I started with an oil and filter, rotation of tires and a brake c More

by JDONENFELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nanhthadet
Jan 01, 2020 -

Spreen Honda Loma Linda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Regards, SPREEN HONDA Team

December 31, 2019

Great service I was having issues with my battery and Tony was very helpful and patient with me. He had to order my battery but had it there the next day as promise More

by WILBURNSHARON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Ayala
Dec 31, 2019 -

Spreen Honda Loma Linda responded

Sharon, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! We hope to see you again for all your vehicle service and purchase needs. Regards, SPREEN HONDA Team

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