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Spreen Honda Loma Linda - Service Center

Loma Linda, CA

4.3
2,105 Reviews

2,105 Reviews of Spreen Honda Loma Linda - Service Center

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January 31, 2020

Disappointed buyer Very polite and professional. However, the paint insurance I was "forced" to buy with the brand new 2019 Pilot does not cover couple scratches my car More

by SILVIARCRUZADO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melinda Rueb, Ric Del Rosario
Feb 02, 2020 -

Spreen Honda Loma Linda responded

Hi, Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't quite measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Matt Humphrey (909) 366-2005 matt@spreen.net

January 30, 2020

Always outstanding customer service. Was able to resolve the issue with my car and use the shuttle service since I wasn't able to take time off from work. Every person I talked to was very pleasant and prof More

by ANGELICABUTTERFIELD
Recommend Dealer
Yes
Employees Worked With
My shuttle driver , Adam Garcia
Jan 30, 2020 -

Spreen Honda Loma Linda responded

Hello Angelica, thank you for choosing Spreen Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 30, 2020

Fast and polite I always take my Hondas here because I like the service. The waiting area is very nice. They explain everything to you regarding the service/repair an More

by HANSEN.JOHND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Recardo Del Rosario
Jan 30, 2020 -

Spreen Honda Loma Linda responded

John, It's great to hear that our staff was able to provide you with a positive service experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Spreen Honda!

January 29, 2020

Everyone person involved in the service were very nice and helpful. The wait time is appropriate and all questions are all answered. Overall great service! More

by eunicesaintmartin
Recommend Dealer
Yes
Employees Worked With
Melina Wilson
Jan 30, 2020 -

Spreen Honda Loma Linda responded

Hi Eunice, Thank you for the kind thoughts and five-star rating regarding your recent experience with our service department! It is great to know that our team was helpful and friendly. We hope to see you back again in the future for any additional vehicle maintenance! Matt Humphrey (909) 366-2005 matt@spreen.net

January 29, 2020

The service was handled professionally and quickly. The service representatives were nice and made me feel comfortable and confident that the work would get done. More

by JJWACAN
Recommend Dealer
Yes
Employees Worked With
Jan 29, 2020 -

Spreen Honda Loma Linda responded

Thank you for choosing Spreen Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 29, 2020

Once again Spreen Honda has exceeded there excellent service. I recommend them to all my friends. Honda you rock everyone of you are the best More

by VBUCHANAN53
Recommend Dealer
Yes
Employees Worked With
Jim Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I rated them all bc I dont remember But everyone I worked with have been great, Danny Nanhthadet, Sebastian Peronace, Tony Ayala, Adam Garcia, Melina Wilson
Jan 29, 2020 -

Spreen Honda Loma Linda responded

Hi, Thank you for sharing your experience with us! We're happy to hear our staff was able to take great care of you and listen to all of your needs. We truly appreciate your feedback and are looking forward to seeing you again whenever your need arises. Matt Humphrey (909) 366-2005 matt@spreen.net

January 28, 2020

Everytime I'm in your dealership I have a wonderful experience..your dealership is definitely 5 stars for service and purchases..I highly recommended everyone use your dealership for their needs.. More

by BRIANKIETHFORD_93
Recommend Dealer
Yes
Employees Worked With
Jim Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Schultz, Melina Wilson
Jan 28, 2020 -

Spreen Honda Loma Linda responded

Hi Brian Thank you for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

January 28, 2020

The work was completed in the time I had been told. I come to this dealership because the service department is very efficient. It is extremely easy to schedule an appointment on line and the waiting a More

by tkgross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Spreen Honda Loma Linda responded

Thank you for your five star review! We are glad you had a great experience. We hope to see you again for all your vehicle service and purchase needs.

January 28, 2020

Not worth the price When I purchased my car, I purchased the oil changes included and it has not been worth it. The service has been hit and miss, the appointment times a More

by ugaldeangelina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melina Wilson
January 28, 2020

I walked in for a minor service without an appointment. Was in and out in under 45 minutes. Danny Nanhthadet was my service advisor and he was excellent. Professional and very attentive. I’ll be coming bac More

by Frank G.
Recommend Dealer
Yes
Employees Worked With
Danny Nanhthadet
Jan 28, 2020 -

Spreen Honda Loma Linda responded

Thank you for taking the time to share your Spreen Honda experience with us, Frank. We work hard to make sure our guests have an exceptional experience. We will share your comments with Danny and we look forward to working with you again.

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