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Spreen Honda Loma Linda - Service Center

Loma Linda, CA

4.3
2,105 Reviews

2,105 Reviews of Spreen Honda Loma Linda - Service Center

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February 07, 2020

Slow service Made a appointment for a wheel alignment and it took more than 2 hours, then 15 minutes for the car wash. Why make a appointment? More

by MIKEW0906
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Torrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Spreen Honda Loma Linda responded

Hi Mike, Thank you so much for your feedback. We are sorry to hear that you weren't fully satisfied with your experience at Spreen Honda and hope you will give us an opportunity to do better next time! Please feel free to reach out if there is anything you would like to discuss with us directly. Matt Humphrey, (909) 366-2005 or matt@spreen.net

February 06, 2020

I was very satisfied with my recent visit to the service center .I was greeted as soon as I drove in. I was taken care of in a timely manner. More

by HERNANDEZMM1975
Recommend Dealer
Yes
Employees Worked With
Melina Wilson
Feb 06, 2020 -

Spreen Honda Loma Linda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spreen Honda, we look forward to having you as one of our valued customers for many more years to come! Matt Humphrey (909) 366-2005 matt@spreen.net

February 06, 2020

Customer service Excellent customer service by Adam. He was very personable and checked on me regularly as I waited for my service to be completed on my vehicle. More

by Charlenewhittemore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Feb 06, 2020 -

Spreen Honda Loma Linda responded

Thank you, Charlene, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam met your expectations. Thank you again for choosing Spreen Honda, we look forward to having you as one of our valued customers for many more years to come!

February 06, 2020

They said an oil change included a complimentary exterior car wash. Took about an hour and when I got my car back they didn’t wash it. I didn’t have time to argue over it, but I’m not happy. More

by PANTHERSFAN16
Recommend Dealer
No
Employees Worked With
Melina Wilson
February 06, 2020

At the Spreen Honda Loma Linda dealer ship, I was totally satisfied with Johnny’s excellent good customer service. Very professional and informative of how things work about getting vehicle serviced and sche More

by ADAMJESTRADA
Recommend Dealer
Yes
Employees Worked With
Feb 07, 2020 -

Spreen Honda Loma Linda responded

Hi Adam, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We're happy to hear that Johnny provided you with such a pleasant service experience at look forward to seeing you next time!

February 05, 2020

I love the Spreen Honda team. They make sure my vehicle is up to par, and their attitude has respect and courtesy written all over it. More

by LESLIETAMEZ5
Recommend Dealer
Yes
Employees Worked With
Jim Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Nanhthadet, Sebastian Peronace, Tony Ayala, Adam Garcia, Melina Wilson
Feb 05, 2020 -

Spreen Honda Loma Linda responded

Thank you, Leslie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spreen Honda. Matt Humphrey (909) 366-2005 matt@spreen.net

Apr 14, 2020 -

LESLIETAMEZ5 responded

We love Spreen Honda, the service department, and the customer service representatives.

February 04, 2020

Always satisfy with their service each visit. Nice team members to assists you. Shuttle bus provided and of course their free coffee and donuts while waiting. I would like to thank Patrick Harrison who per More

by JBPARAS13
Recommend Dealer
Yes
Employees Worked With
PATRICK HARRISON
Feb 04, 2020 -

Spreen Honda Loma Linda responded

We are very happy to have provided you with such a positive experience working with Patrick! We sincerely value your business and look forward to your next visit. Spreen Honda Team

February 01, 2020

The diagnosis they gave for the car was a visual. But the problem lies internally. The car has warranty. It doesnt take a guniuse to take it apart. More

by M.LOrez0504
Recommend Dealer
No
Employees Worked With
Melina Wilson
February 01, 2020

They did a great job. Super quick and efficient! Appreciate that they were able to get my car done quick even if I did not have an appointment. More

by CHANTE_ELALAM
Recommend Dealer
Yes
Employees Worked With
Sebastian Peronace
Feb 02, 2020 -

Spreen Honda Loma Linda responded

Hi, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. If we can be of further assistance, don't hesitate to let us know! Matt Humphrey (909) 366-2005 matt@spreen.net

January 31, 2020

I’ve been visiting Spreen for years and always receive excellent service by Danny N. I highly recommend Spreen for any service or purchasing needs. More

by RDAYZ13
Recommend Dealer
Yes
Employees Worked With
Danny Nanhthadet
Feb 02, 2020 -

Spreen Honda Loma Linda responded

Hi, Thank you for the 5-star review! We are so grateful that you trust our team at Spreen Honda, and we are proud that we provided timely and pleasant service. Thank you for being a loyal customer. Safe driving! Matt Humphrey (909) 366-2005 matt@spreen.net

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