Spreen Honda Loma Linda

This was the first time I had to buy a car in my life. My experience was incredible, and easy. I even spoke with Jeff about my future purchase and how I would be paying for the vehicle. When I came in t My experience was incredible, and easy. I even spoke with Jeff about my future purchase and how I would be paying for the vehicle. When I came in they gave me a special fleet deal. Now I have my new Accord, and everything worked out for the best. I had some minor problems with some of the interior issues, my salesperson walked me out to the service writer and they dealt with them easily. Everything was covered by factory warranty. I would recommend them for sales and service. More

Salesman (Paul Sandoval) was just fine. He sold Hondas to both my brother and my mother before my husband and I purchased our new 2005 Element through him in May 2005. We paid cash for our car and did no to both my brother and my mother before my husband and I purchased our new 2005 Element through him in May 2005. We paid cash for our car and did not have a trade-in. I negotiated pretty tough and got the price I wanted without having to discuss financing, monthly payments, or trade-ins. Once we got into the finance office to be hard sold all the extras (alarm, service contract, undercoating, etc.) and the finance guy found out we were paying cash, had no trade-in, and didn't want any extras...well, we were treated unprofessionally. The finance guy was condescending, rude, and clearly p!$$3D-off. My husband and I left feeling insulted. The only reason we didn't write a letter was not wanting to relive the experience. My mother and brother have subsequently had horrendous (unbelievably so) experiences with the service department and Jeff Spreen, who they were told was the owner's son. Stay away from Spreen Honda! More

I went to this dealer to look for a new honda civic. The salesman that approached me was very young and impatient. When I indicated to him what I was looking for in a new car his response was very condesend salesman that approached me was very young and impatient. When I indicated to him what I was looking for in a new car his response was very condesending and unprofessional. I realize it's easy to criticise but over all I have to say that I was very dissatisfied with every aspect of Spreen Honda. The appearance of the inside and outside of the facility was dirty and rundown. I found no professionalism in any of the staff I encountered. If I'm going to spend my hard earned money I expect to be treated with dignity and respect and for this I will not visit this dealer in the future. More

My first time there only b/c my car really needed an oil change and i was far away from my usual Unicars Honda in Indio. Seriously, they just want your money and nothing to do with you. After having paid i change and i was far away from my usual Unicars Honda in Indio. Seriously, they just want your money and nothing to do with you. After having paid i waited and waited for my car. finally i had to get someone to go get it. It was drying off in the sun...yeah....thats a great car wash. I was given my keys and that's all. I found a sheet on my passenger seat stating the stats on my car. At my usual Unicars Honda someone will sit down with me and tell me how everything went. some customer service...geez. Their service sucks and now i'm recieving mail each week about buying back my car, special deals, and other crap. thanks spreen honda. >:( More

I've been pretty happy with the service dept here. I have a highly modified accord and they'll still do service without giving me any guff. I haven't had much experience with the new head service guy, have a highly modified accord and they'll still do service without giving me any guff. I haven't had much experience with the new head service guy, but the old one would try his best to save me money even if that meant I brought in some parts bought elsewhere. That was very cool of him. I'd recommend Spreen to any of my friends without hesitation. More

My first experience with this dealer was with the sales folks while trying to buy a 2003 Accord. First they said my credit was iffy and would need to get approval first before they would sell me the car. folks while trying to buy a 2003 Accord. First they said my credit was iffy and would need to get approval first before they would sell me the car. They said they would call me back that day. They never did.<br>The next day I called them, they said American Honda said no. I hung up the telephone and drove 25miles to the next Honda dealer, and with in two hours drove home in a new 2003 Accord EX Leather, Leased through American Honda!<br><br>The next time I went there was for a brake wobble with this new car, now 10,000 miles old. It also pulled to the right. After leaving it there for a day, when I went to pick it up after work, I was told that there is nothing wrong with it, and that the brakes don’t wobble and the car does not pull to the right. I had to pay Midas my self to have them turn the rotors, now it no longer wobbles when hitting the brakes, but it still pulls to the right. Both of these problems have been well documented on internet chat sites, like Edmunds.com. <br><br>Spreen Honda would not even turn the rotors! A $20 job, or check the alignment for me, they did nothing. I asked to talk to the service manager, and he suggested I take it to another dealer!!<br><br>I will never go back there again, EVER.<br> More