Spreen Honda Loma Linda

Unbelievable. My wife's 2018 Civic has been a nightmare with air conditioning issues. After having to replace a compressor among other parts a year ago, the air co My wife's 2018 Civic has been a nightmare with air conditioning issues. After having to replace a compressor among other parts a year ago, the air conditioning again failed 3 months ago, and we had it recharged until I could bring it in here. I brought it in last month with another issue (some napkins had gotten up through the cabin air filter), and had it fixed after paying their diagnosis fee. I reiterated that there was another issue, that I suspected a leak because we'd already had to have the system recharged. I paid my diagnosis fee, and they told me everything was fine. BUT, here I am a month later, and no cold air. You'd think they'd work with me, but no. Salesman Vince says that I need to pay another $400 diagnosis fee, for the car they just looked at a month prior and apparently found no issue with. I was told that if it was a part under warranty, it would go towards that. If it isn't, I'm out $400 on top of whatever it takes to fix it. I'm sick and tired of sinking money into this xxxx car's air conditioning because Honda can't seem to get things right. I walked out. More

Everybody was exceptional and very happy with the service it was awesome and process easy it was awesome and process easy More

The service representative did a great job of discussing what was needed for my care servicing. what was needed for my care servicing. More

Ramy took great care of my car. My oil change was done very fast with minimal wait. My oil change was done very fast with minimal wait. More

The finance manager was amazing ! ! Would definitely recommend. Was able to get into a better vehicle than I initially went in for. He was super helpful and patient with me. ! Would definitely recommend. Was able to get into a better vehicle than I initially went in for. He was super helpful and patient with me. More

Dealership was very clean and Tanner was very thorough with his work and got us a great deal. with his work and got us a great deal. More

Did not expect to purchase the vehicle the same day but service and deal was too good to pass up. Appreciate the help Tom & Tony! service and deal was too good to pass up. Appreciate the help Tom & Tony! More

They really worked with me. During which is a very nervous process and commitment, it was a calm and reassuring environment. Vu and Anita were the definition of a Helpful Honda During which is a very nervous process and commitment, it was a calm and reassuring environment. Vu and Anita were the definition of a Helpful Honda Person. More

My entire experience has been quite pleasant everything from searching my car up online to going into the dealership. What I like a lot from Spreen Honda is that they make you feel like you’re at home and from searching my car up online to going into the dealership. What I like a lot from Spreen Honda is that they make you feel like you’re at home and that anything is possible. The team always had consistent communication with me and let me know every step of the way. I would like to extensively thank Celeste and Anitta, their superb knowledge regarding cars is Awesome! They were so Nice & Very Patient! They answered all my questions regarding my 2023 Civic Touring. Also a special thank you for making this possible, Thank You Vu! I really appreciate all your help with this purchase, Man you did everything for me and got me in a new car with all the packages! Your service and compassion towards me definitely made me feel at home. I would definitely recommend and come back for my next car. More

Efficient and friendly. Received several messages about progress of the service. Waiting area is pleasant. Received several messages about progress of the service. Waiting area is pleasant. More