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Spreen Honda Corona
Corona, CA
1,713 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,713 Reviews of Spreen Honda Corona
June 28, 2023
Checked-in my Type R for an oil change maintenance last 4/11/23, I saw a deep scratch in my fuse cover. Informed Gabriel Castillo - Service Advisor right away. He told me that it will be replaced in 2-3 we 4/11/23, I saw a deep scratch in my fuse cover. Informed Gabriel Castillo - Service Advisor right away. He told me that it will be replaced in 2-3 weeks since the part is on backorder. On May 14, I followed up with Gabriel and he informed me that the order was “switched up” to back order again and that it will be delivered, May 19, 2023. I did not hear from him, so on June 3, I followed up with him again, no response. I texted him again on June 17th, still no response. I tried again on June 19th and someone responded back stating that he is on vacation. It’s been two months and at this point it’s getting frustrating. On June 20th, Gabriel texted stating he was on vacation, he checked the order and claimed that it got switched to backorder again, but he confirmed that it got shipped and should be delivered Monday, 6/26/23. I still haven’t received any update. I have given them multiple chances, it is apparent that they are lying and they provided false promises. I called several times ans even asked to speak with the manager, they will just transfer me to voicemail. I have been a loyal Honda Customer, this is the first time that I experienced such horrible customer service. This is the worst service ever from Honda Spreen Corona ! More
by Malikot
Employees Worked With
GABRIEL CASTILLO
Verified CustomerJune 27, 2023
Special thanks to Jason Torres who took care of my vehicle and made note of all the items that required attention. Jason kept me apprised of not only the necessary maintenance but also checked for re vehicle and made note of all the items that required attention. Jason kept me apprised of not only the necessary maintenance but also checked for recalls and service items that needed replacement. The service staff teamwork made all the difference. Jason gave me an accurate wait time while work was being done as well. I appreciate Jason's friendly manner and accuracy. My car looked great and runs smoothly! Best Honda Dealership Service Department around! More
by patricia.gill
Employees Worked With
Jason Torres
June 27, 2023
I have gotten all 3 of my cars from this location. They do a great job every time. I will continue to go back whenever I’m in the market for a new car. They do a great job every time. I will continue to go back whenever I’m in the market for a new car. More
by yeseniaatorress
Employees Worked With
Mekaal
June 26, 2023
The salesman were very nice and the manager was very helpful as well. I’m definitely recommending more people to go helpful as well. I’m definitely recommending more people to go More
by nevaehsanchez1
Employees Worked With
I forgot his name but he was very young only 18, Flavio Villasenor, Anthony Zagal
June 25, 2023
I love this Honda dealership. It was such an amazing experience. At first I was not approved but thankfully Wyatt provided me other options and Veronica did everything she could f It was such an amazing experience. At first I was not approved but thankfully Wyatt provided me other options and Veronica did everything she could for us and I got out of the dealership with a new car!!! More
by Solachegil11
Employees Worked With
Wyatt Gouiric
June 24, 2023
Loved customer service the service girl Susan who help me a lot every step was a good professional resourceful giving good positive vibes a lot every step was a good professional resourceful giving good positive vibes More
by Maria_mendoza25
Employees Worked With
Andrew Zuniga and Susan mendoza, Brandon Patterson
June 23, 2023
Service was great. The waiting area was very clean. Yonic went above and beyond he treated me like I was his only customer. The waiting area was very clean. Yonic went above and beyond he treated me like I was his only customer. More
by gilbert_armenta
Employees Worked With
Yonic Bello, Eric Tecontero, Ron Spero, Jason Torres
