Spreen Acura
Riverside, CA
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1,297 Reviews of Spreen Acura
Jeremiah was awesome! He was straight and to the point with none of the games. Got me the best deal he could and worked the deal quickly! The sales manager also made sure he came over and checked with me with none of the games. Got me the best deal he could and worked the deal quickly! The sales manager also made sure he came over and checked with me when he found a slightly better way to work the numbers. Daniel in finance was also super quick and fun to deal with. More
Very friendly and informative staffs that helps out with every questions and concerns that may come up and tries their best to help and assist you into getting the car you want. every questions and concerns that may come up and tries their best to help and assist you into getting the car you want. More
Overall I am satisfied with the service department. Bobby has been extremely helpful with my concerns. Each time I was provided a courtesy vehicle thanks again Bobby has been extremely helpful with my concerns. Each time I was provided a courtesy vehicle thanks again More
Great experience overall. We looked at the car, no pressure. The rest of negotiations were done over the phone. Met our price and we picked up our car. pressure. The rest of negotiations were done over the phone. Met our price and we picked up our car. More
I'm always happy with the staff and fast service. I receive. Thank you. All areas are supper clean. Car was washed. Coffee and water awesome, always happy to return. receive. Thank you. All areas are supper clean. Car was washed. Coffee and water awesome, always happy to return. More
Everything was fast and easy. Service reps were friendly and willing to answer any questions asked. Updates provided on my vehicle via text also. After everything was done I was asked again if all my need and willing to answer any questions asked. Updates provided on my vehicle via text also. After everything was done I was asked again if all my needs were met. More
Service Always friendly and great service. Especially at this time it was nice to know I was able to get in and have my car serviced. Always friendly and great service. Especially at this time it was nice to know I was able to get in and have my car serviced. More
Minor Work I would usually give a 5-star rating whenever I bring my vehicle in for service. However, this last visit left a lot to be desired. My vehicle had to I would usually give a 5-star rating whenever I bring my vehicle in for service. However, this last visit left a lot to be desired. My vehicle had to be left over night due to a part not being in stock which was okay. Unfortunately my service rating started to drop 1-star when I was provided a dirty loaner vehicle. I was very disappointed due to the current national pandemic our nation is experiencing that I was provided a vehicle that was not clean. I literally drove it home and had to fully clean, sterilize and remove the trash from the interior myself. And then upon picking up my vehicle, I specifically requested a tire rotation which I was told was done. But upon inspection of the vehicle (after paying), I found this not to be true and had to go back inside to request for it to be done before I left. I had to wait an additional 30 minutes and was brought out a dirty/dusty car. To be fair, I understand the state of California is under a water shortage but this is the 3rd time I have brought my car in for service and have been told I will get the car wash on my next visit. The least they could have done is rinsed off my car. But by this point I was ready to leave and did not feel the need to bring something up that should have been obvious to anyone with sight. More
Pleasant, stress-free experience. Enjoyable transaction. Jerimiah was professional, courteous and helpful. His knowledge of the product was impressive. Having done considerable rese Enjoyable transaction. Jerimiah was professional, courteous and helpful. His knowledge of the product was impressive. Having done considerable research before the purchase, I was convinced the price was good. I would recommend this dealer. More
Routine Maintenance Routine maintenance is very necessary and this dealership makes it very easy to do business with. Maintenance is easy to schedule. Wait times are reas Routine maintenance is very necessary and this dealership makes it very easy to do business with. Maintenance is easy to schedule. Wait times are reasonable. More