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Spreen Acura

Riverside, CA

4.8
1,297 Reviews

8101 Auto Dr

Riverside, CA

92504

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1,297 Reviews of Spreen Acura

July 06, 2023

Couldn’t be more pleased with my experience. Salesman was very informative and helpful, I’m grateful he stayed within my budget. I’m pleased with my vehicle. More

by RebeccaLieras65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Foltz
Jul 07, 2023 -

Spreen Acura responded

Thank you, Rebecca. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Spreen Acura!

Jan 27, 2024 -

RebeccaLieras65 responded

At the time, bought used car in July, I’m pleased with sales guy pricing information of car and service dept but very disappointed in financial department guy running my credit carelessly and being so cold hearted adding more onto the contract pricing was more for a used car. In two months time I had to replace tires out of pocket. I regret not staying with my Subaru dealership. Subaru of Monrovia is very good as sensitive and caring about processing transactions as running my credit. It’s now end of January 2024 now and still no tags processed for this Acura vehicle.

July 03, 2023

The sales person was new to the field, but throughout the negotiations, he was composed and friendly. More

by YOSEPH1W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil not sure of last name
Jul 04, 2023 -

Spreen Acura responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Spreen Acura!

July 02, 2023

Muy buen servicio y los carros estan muy bonitos tienen tambien muy buenas promociones recomendado. More

by LUCIOREYES21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerimiah Sander, Paolo Gonzalez
Jul 03, 2023 -

Spreen Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 02, 2023

My car needed a car part and was informed that I would be called when part arrives by Tuesday. It’s now Sunday and still have not heard back from service member. Not even to inform me that the part was runni More

by H.ROSA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Hildago
June 29, 2023

Alex was excellent in explaining the operation of the vehicle and answered all questions very well More

by OGORUF2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Foltz, Alex Rodriquez
Jun 30, 2023 -

Spreen Acura responded

Thank you for your business and this review. We're happy to hear Alex was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 29, 2023

Angel was very helpful when the part finally came in. It took 11 weeks for the part to come in which is too long. I finally called the Honda help line and they were able to send the part the next week More

by PATTAMBE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angel Hildago
Jun 30, 2023 -

Spreen Acura responded

Quality customer service is always our number one priority, and we're happy to hear that Angel met your expectations. Thank you for choosing Spreen Acura, we look forward to having you as a valued customer for many years to come!

June 28, 2023

Garet was great at explaining everything and even made sure I was able to get a shuttle while I waited for my car to be serviced. Very pleasant experience! I would recommend using the service department a More

by RoxanaB
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Garet Cunningham
Jun 29, 2023 -

Spreen Acura responded

Thank you for your very kind review, Roxana. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Garet here at Spreen Acura.

June 25, 2023

Quick easy and Convenient! courteous and friendly staff. My service was requested through the acura app! More

by mrse12n
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Howard, Angel Hildago
Jun 25, 2023 -

Spreen Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spreen Acura.

June 24, 2023

Dennis and Jeremiah were a breeze to work with. They understood we had limited time due to having to tow our newborn along and they got us in and out with the deal we wanted, as quickly as they wer More

by Jose & Natasha Vaca
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis, Jerimiah Sander
Jun 25, 2023 -

Spreen Acura responded

Thank you for choosing Spreen Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 23, 2023

Responsive and provided an explanation of the work to be done. Only (small) constructive criticism is that HGTV, on full blast, in the waiting area gets irritating when I am trying to work. Perhaps turn More

by JEFF.FERRE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Garet Cunningham
Jun 25, 2023 -

Spreen Acura responded

Thank you for choosing Spreen Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, Jeff, and we hope to see you again!

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