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Spreen Acura

Riverside, CA

4.8
1,297 Reviews

8101 Auto Dr

Riverside, CA

92504

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1,297 Reviews of Spreen Acura

August 03, 2023

AMAZING PAINLESS BUYIN EXPERIENCE! !!! THE BEST IN MY LIFE TIME!!! QUCIK AND EASY AND. NO xx. PHIL AND THE CREDIT REP WERE THE BEST I’VE EVER DEALT WITH IN MY LIFE. EXTREMELY PROFESSION More

by SOLISLUIS13
Recommend Dealer
Yes
Employees Worked With
Phil
Aug 04, 2023 -

Spreen Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 01, 2023

Each person from the initial salesperson Phil to the manager Ryan all helped to guide our car purchase in very helpful ways, understanding what we needed. I recommend this dealership for helping to make More

by HERNANDEZJB60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil - 5 stars, Ryan Moody, Jerimiah Sander
Aug 02, 2023 -

Spreen Acura responded

Thank you so much for your excellent review! We are so glad that Phil and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 01, 2023

Great experience from start to finish. Everything was simple, never pressured. Paolo got the purchase started and the transition was smooth when Mike took over. More

by SARITACARTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerimiah Sander, Paolo Gonzalez, Michael Mudron, Garet Cunningham
Aug 02, 2023 -

Spreen Acura responded

Carter, It's great to hear that Paolo and Mike were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spreen Acura!

July 31, 2023

Quick service. Everyone was nice. Only issue was when I was driving the car home it was empty on gas and some old items on the side of the seat ( was told it would More

by NEILHUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia
Aug 01, 2023 -

Spreen Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to reach out to us directly at acurasnp@spreen.net or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 31, 2023

Good communication and service in a reasonable amount of time. Will return for next scheduled service. More

by Lucky23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Jul 31, 2023 -

Spreen Acura responded

Thank you for choosing Spreen Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 29, 2023

From the first contact with Paolo, the communication was easy, honest and natural. Mike finished out the purchase and the handover was seamless. The financial part with Jerimiah was clear and concise. I abs More

by SARITACARTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rushing, Jerimiah Sander, Paolo Gonzalez, Michael Mudron
Jul 29, 2023 -

SARITACARTER responded

It is possible to know you are financially safe and have fun while buying a car.

Aug 01, 2023 -

Spreen Acura responded

Thank you, Sarita, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 26, 2023

Battery replacement, engine oil and filter change, tire rotation, car wash and other maintenance was excellent. The service was courteous and professional, and communication was great! A++ More

by SURFERKEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Reynolds, Garet Cunningham
Jul 27, 2023 -

Spreen Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 24, 2023

Amazing sales - Dennis Solano. Answered all our questions and did not act as if in a hurry or our questions were not warranted. Finance Jerimiah Sanders was very thorough and c More

by adruiz777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Solano, Jerimiah Sander
Jul 25, 2023 -

Spreen Acura responded

It's fantastic to hear that Dennis and Jerimiah provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Spreen Acura!

July 24, 2023

I wanted to give this a five star rating. However, when I checked my tire pressures, they had not been adjusted. I had to take my car back. It made me pause and think what else didn’t they d More

by NJ.MACDONELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Hildago
Jul 24, 2023 -

Spreen Acura responded

Thanks for sharing your thoughts about your experience with Spreen Acura. Angel and our team appreciate your business and hope to see you again soon!

July 24, 2023

Amazing sales and finance people. Couldn’t ask for a better a dealership who are willIng to do whatever it takes to help the customer. More

by JOSEGARCIA1175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paolo Gonzalez
Jul 24, 2023 -

Spreen Acura responded

Jose, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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