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Spreen Acura

Riverside, CA

4.8
1,297 Reviews

8101 Auto Dr

Riverside, CA

92504

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1,297 Reviews of Spreen Acura

April 10, 2023

Everyone is always so welcoming when I show up. Excellent customer service wouldn't take my car anywhere else. More

by CLAUDIASANTOYO71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Hildago
Apr 10, 2023 -

Spreen Acura responded

Claudia, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 09, 2023

Mike and his team at Spreen Acura honored the National offer listed by Acura. This is rare considering many Honda dealerships that I walked into did not honor the offer they advertised online and instead More

by QKHAN2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike was excellent , Chris Rushing, Ryan Moody, Jerimiah Sander, Daniel Garcia, Paolo Gonzalez, Michael Mudron, Chris Foltz, Alex Rodriquez, Javier Orozco
Apr 10, 2023 -

Spreen Acura responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new Acura! We truly appreciate the opportunity to do business with you. Thanks for choosing Spreen Acura!

April 07, 2023

Javier was a great help, very kind and professional. I really felt like he cared about getting me the best price. Overall it was a pleasant experience. More

by VVALENZUELA514
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Orozco
Apr 07, 2023 -

Spreen Acura responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Javier and our team here at Spreen Acura are glad to have you as a customer.

April 06, 2023

Service was awesome and they took good care however there was an error when submitting my contract and now I have to loans on my credit report for one car. Frustrated I owe double and losing points on my sco More

by corbettj7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Foltz
Apr 07, 2023 -

Spreen Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. acuramgr@spreen.net

April 06, 2023

They had my color could not find it any were ‘blue’ . I’m glad they had this More

by BYNITE34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rodriquez
Apr 07, 2023 -

Spreen Acura responded

Here at Spreen Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Alex, and it was a pleasure having you at the dealership. We appreciate your review and are happy we had your requested "blue" color choice!

April 03, 2023

Angel was awesome. Helped me get a loaner car while my car was being worked on. Worked with me when I needed to extend the loaner car an extra day and gave me his conta More

by SAMUELKSTARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Hildago
Apr 04, 2023 -

Spreen Acura responded

Samuel, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angel met your expectations. Thank you for choosing Spreen Acura, we look forward to having you as a valued customer for many years to come!

March 31, 2023

Paolo Gonzalez was very friendly and patient. He was very accommodating of showing us the MDX and RDX model. I was going back and forth of which model to purchase and he was very patient while I More

by MPAKHI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paolo Gonzalez
Apr 02, 2023 -

Spreen Acura responded

Thank you so much for your kind words for Paolo, and for taking the time to leave us this wonderful feedback!

March 24, 2023

I brought my acura for service because of multiple lights that came on at once. It runs fine. Upon inspection, I was told there is camera problem, and was given the quote of a $1500 to change it. I was told More

by krull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Hildago
Mar 27, 2023 -

Spreen Acura responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. acurasnp@spreen.net

March 24, 2023

This dealership and our experience so far has been 10/10. We could not be happier and would highly recommend Spreen Acura! More

by US5CAIRNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector - 10 Stars!, Chris Rushing, Jerimiah Sander, Chris Foltz, Garet Cunningham
Mar 27, 2023 -

Spreen Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 23, 2023

I saw Jesse not Javier. Javier was late for our appointment. Jesse did a great job. I was very happy with him. More

by SCONNER1222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse, Ryan Moody
Mar 23, 2023 -

Spreen Acura responded

Thank you so much for choosing Spreen Acura! Congrats on your new purchase, and let Jesse know if we can be of any more assistance!

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