Spradley Ford Lincoln

When my husband and I first started shopping for a vehicle for me, I had no idea what I really wanted. I loved the amenities in the Focus, but the speed of the mustang. Cody Miller was our salesman an vehicle for me, I had no idea what I really wanted. I loved the amenities in the Focus, but the speed of the mustang. Cody Miller was our salesman and was very patient, not pushy at all, throughout our whole shopping process. When I finally decided what I wanted, they did not have the EXACT car on the lot so Cody and his manager shopped around until they found the only one in the state and arranged to have it delivered. The car and the price it came to far exceeded my expectations. When I spoke with Jed, in finance, we were given a few options, one with an interest rate way too high and the other with a creditor we don't like working with. So Jed agreed to keep looking for us and not only did he find us a different creditor but a lower interest rate. When the car was delivered, Jason came out and sat with me and helped me sync my phone and went over many of the features in the car and how to operate them. This is the second car we've purchased from this dealership and we are very pleased, not just with both vehicles, but with both experiences. More

Take a Bargaining Chip I was appreciative of the fact the dealership was willing to work with me to meet the pricing I had researched prior to my visit. They offered me eno I was appreciative of the fact the dealership was willing to work with me to meet the pricing I had researched prior to my visit. They offered me enough options for me to make a selection that fit my budget. I truely appreciate the fact that Jed did not pressure me to add more options to the financing. More

My son went in to look at the truck we purchased on Saturday March 28th. He was not assisted upon walking into the door and then when someone finally decided to help he did not know much about the truc Saturday March 28th. He was not assisted upon walking into the door and then when someone finally decided to help he did not know much about the truck or was not presenting a willingness to assist. So my son left and we came back in on Monday morning and requested to get help from the lady at the front desk. She said she would get someone to help right away and she did get someone within minutes. His name was Anthony Vigil. He was very pleasant and seemed to know what was going on and was very willing to assist. Right from the moment we walked in together we were very satisfied with the service! Everyone we were introduced to was very friendly and seemed to enjoy their job. The Manager Pete Severson was great at presenting the offer and Finance Marc Richard was so helpful as well. It was a great experience and even seamless right from the start and we enjoyed it. We will definitely share our experience with everyone we know and will refer Spradley to our friends and family. Now my son has a new truck to run his business and we would like to thank everyone who assisted. JoAnn Hibbert More

Daniel Casados helped me out from the get go. He was very helpful in helping me find what I wanted not what I needed. He let me test drive everything to get a feel for the cars i was interested in. I very helpful in helping me find what I wanted not what I needed. He let me test drive everything to get a feel for the cars i was interested in. I never felt any pressure from him at all. i was very impressed with the professionalism Daniel showed. More

Amazing service very helpful found the numbers we were looking for an amazing rate. I would recommend this dealership for any of my car needs. looking for an amazing rate. I would recommend this dealership for any of my car needs. More

All of the staff were very helpful and patient. We were in a tough situation with our financing, and they found a deal that would work for us. There was no pressure and they gave us as long as we needed to in a tough situation with our financing, and they found a deal that would work for us. There was no pressure and they gave us as long as we needed to make a decision. The financing specialist, Pete, gave us lots of advice about what decision might help us the most, but did not pressure us into a sale we didn't want to make. Anthony was very personable and fun, as well as professional. He even took us to run our errands on a test drive. Jed helped us do the final paperwork in a fast and efficient way, and Cameron showed us all the details on our new truck. Overall, this dealership treated us like family instead of another quick sale. They were willing to take the time to get us into the best possible situation rather than just fitting us in wherever it would work. Many other dealerships in the past just made the deal work however they could. Spradley made sure that this deal was the best for us over the long-term, and that we would not be stuck in a bad situation down the road like other dealerships had put us into in the past. Overall, they made sure that we left in a better position than we were in when we arrived. Our new truck is exactly what we wanted and needed, and we couldn't be happier. More

Customer service was excellent. Wasnt going to actually buy anything were just looking, but Brandon was able to set us up with the perfect vehicle for aboveperfect price. buy anything were just looking, but Brandon was able to set us up with the perfect vehicle for aboveperfect price. More

Brandon Vigil & Cody Miller helped me pick the Brandon Vigil & Cody Miller helped me pick the perfect car for me...so they intently listened to me & asked questions, until they understood me. Brandon Vigil & Cody Miller helped me pick the perfect car for me...so they intently listened to me & asked questions, until they understood me. How professional is that?!!! I am so very pleased with my new Lincoln MKZ! Their suggestions were perfect & they didn't pressure me at all, they helped me decide what was perfect for ME! They answered all my questions & when I purchased it, I was thoroughly instructed on everything! And Daniel & Brandon really helped me understand the computer technology so I didn't have to sit there & read my manual before I got to take off & drive the beautiful car. That was VERY important to me! The service was above & beyond what I expected. And being a woman, I know I had a lot more questions & needed someone to explain more than I imagine a man would...and how very patient & friendly they were! I was thoroughly instructed on everything! Thanks for the time spent on me & my purchase. Outstanding job guys! Top Notch, no doubt! Pete Severson in the tower...always available to get you to the right person or the right person to you & make sure your need is met immediately! Awesome!!! I received my new car for a good price! Charlie Harrington did an outstanding job in explaining the prices for what I wanted (thanks a bunch Charlie). Marc totally explained all my options for purchasing & additional services & warranties offered (thank you Marc). I met so many wonderful people here and would like to mention what a blessing Charlie, Brandon, Cody & the rest of the TEAM are! Even the gentlemen they have installing my upgraded LoJack (David) & Mark Wrobel who did my special pin striping were outstanding, friendly & their expertise was amazing...so this Spradley Dealership excels in getting ALL the perfect help for your additional desires also---they really have wisdom in their business & it is so appreciated! In purchasing additional accessories---you can't beat their Auto Parts Department! Even the two gentlemen (David Cissell & Kent Montoya) working in that department are so helpful, friendly & knowledgeable! I received my items the very next day after I ordered them & I was called as soon as they came in...FAST!!! ....What Service!!! The Service Department gentleman...Shannon...what an outstanding, professional, friendly & courteous guy he is! I am so pleased that such an expert will be taking care of my car for at least the next five years. This was something Marc told me about and I was able to purchase a plan for service and oil changes for five years. This is VERY important to me & was definitely a priority for me...so thank you for making that available too! Buying my Lincoln MKZ here at Spradley Barickman Ford Lincoln was such a pleasant experience for me! They exceeded my expectation of buying a new car! Thank you Spradley for hiring such courteous expert professionals in every stage of my purchasing an excellent luxurious vehicle! OUTSTANDING!!! More

I wasn't looking forward to purchasing my first vehicle on my own but I knew Ernie Morales would treat me with respect and help me find what I didn't know what I was looking for. He did a great job vehicle on my own but I knew Ernie Morales would treat me with respect and help me find what I didn't know what I was looking for. He did a great job and made me feel like I was in control of the deal. I would highly recommend Ernie Morales and his team to anyone looking for a vehicle. I made the right choice and am very happy with my "new" car. Thanks Ernie! More

The staff are very friendly, and were not pushy. I realized though after I left, I should probably have searched a little more before making a decision. realized though after I left, I should probably have searched a little more before making a decision. More