Spradley Ford Lincoln

Do not do business with these people. Went in to get my PCV sensor done and was told it's not under warranty. That's strange because it says, PCV system and oil filler cap are covered. I will be doing busi PCV sensor done and was told it's not under warranty. That's strange because it says, PCV system and oil filler cap are covered. I will be doing business with anybody but Ford for now on More

Our car suddenly broke down on a Sunday afternoon in Pueblo. We are from Texas. We had it towed to Spradley Ford as it was the closest Ford dealership. They were not open because it was Sunday. They cal Pueblo. We are from Texas. We had it towed to Spradley Ford as it was the closest Ford dealership. They were not open because it was Sunday. They called before 7:30 the next morning and had the car fixed and running by noon that day. Hector was kind and considerately let us know what was going on with multiple calls throughout the morning. Highly recommend their service department. Thank you. More

I would again drive past phil long (1.5hrs) to come to Spradley (2.5hrs) for parts. Kent was very helpful over the phone and equally as helpful in person. Thank you sir! Spradley, you got a real good one Spradley (2.5hrs) for parts. Kent was very helpful over the phone and equally as helpful in person. Thank you sir! Spradley, you got a real good one there with Kent. Returning customer More

I have dealt with Spradley motors for quite some time I would estimate 68 years and I purchased four vehicles from them and I have been totally satisfied with their professionalism and dedication to servin would estimate 68 years and I purchased four vehicles from them and I have been totally satisfied with their professionalism and dedication to serving our community. More

Everything went smooth at the dealership, you would always like a better deal. Salesmen worked hard without pressuring me, I appreciated that. Cant wait to see how they back their product later on. tha always like a better deal. Salesmen worked hard without pressuring me, I appreciated that. Cant wait to see how they back their product later on. thats the true test of a dealership. More

This particular dealer apparently does not perform a thorough inspection of its inventory before putting it out for sale. Recently purchased a 2012 Ford F150, and it has been in the shop 3 times before thorough inspection of its inventory before putting it out for sale. Recently purchased a 2012 Ford F150, and it has been in the shop 3 times before making the first payment. As per their purogative, "I purchased it As Is". Well, full disclosure should be a professional practice as well. Would not recommend this dealership for fair and honest practices. More

They steal, bewareMy gf and I are from out of town in They steal, beware My gf and I are from out of town in Missouri and the car broke down while I was visiting, had to have it towed to Spradley. Took t They steal, beware My gf and I are from out of town in Missouri and the car broke down while I was visiting, had to have it towed to Spradley. Took them over a month to fix a blown engine and then to top it all off upon arriving home discovered a ton of our possessions in the car were stolen. Hundreds of dollars of collectable cards, accessories, sunglasses and who knows what else, much of which had significant sentimental value as well. These are things that, well we also have no real way of proving, took years to put together, birthday gifts, etc. I didn't take pictures of my car or any crazy stuff like that before leaving because like an idiot I trusted them. The only reason I left them in the car at all is because I had to carry what I could and walk to the hotel. Somebody there took advantage of a bad situation and just made it not only worse, but hateful. It costs nothing to be kind. Beware this location, they won't hesitate to steal from you. More

Brought car in for intermittent window and driver seat issues and was told it needed new switches for both issues and they would arrive in 2-3 days. 3 days pass and no phone call to let me know if they ar issues and was told it needed new switches for both issues and they would arrive in 2-3 days. 3 days pass and no phone call to let me know if they arrived or not so we can schedule repairs. I call on day 5 and nobody answers and I leave a message. No call back. I call again on day 8 and am told parts are there and service rep will call me back to schedule work. No call back. Day 11 I drive to dealership to inquire as to why they haven’t called me. I’m told “we only have one service rep and she is real busy”. I proceed to ask if I can just pay for the parts and have work done elsewhere as they are obviously too busy to help me. Service guy points to parts desk “over there”. I bought parts and left. I’ll have Ford dealership in the Colorado Springs do it. To think we almost bought a car there. Lousy customer service and lack of interest with my car. Go somewhere else More

The customer service was great and Tara was also great to work with She went way above her job and followed up in a timely manner work with She went way above her job and followed up in a timely manner More

Everyone was very nice. We got a great car. Tyler is wonderful. He reviewed all the features for us and took the time for us to return the demonstration. Great job wonderful. He reviewed all the features for us and took the time for us to return the demonstration. Great job More