Sport Subaru
Orlando, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Positives: Antonio Natera. He is an amazing representative for Subaru. He was patient, willing to answer his phone to reassure me of delivery dates, and explained and guided me He is an amazing representative for Subaru. He was patient, willing to answer his phone to reassure me of delivery dates, and explained and guided me through using all of the features of the new Outback that I purchased before I drove it off the lot. It seriously felt like he cared enough to keep me in the loop instead of making his sale and forgetting about me. He deserves a lot of credit for his patience and kindness. Negatives: Sam Hadid. Wow, this guy was insufferable. I paid for my new Outback with cash, which already frustrated him when I sat down to make the payment. He spent a few minutes going through the different warranties that Subaru offers when you purchase a car from them and I politely declined, as Sport Subaru advertises a lifetime warranty that includes some minor areas of the car. He immediately threw his hands up and told me, "It's your risk!" as if he doesn't stand behind the product that I just paid almost $40k for. I then reminded him of the lifetime warranty and that I'm not worried about the powertrain past the limited warranty and he laughed in my face and told me the lifetime warranty that's advertised HEAVILY by Sport Subaru is useless and a way to get people to buy cars from them. This completely contradicted all of the great things Antonio mentioned to me about the warranty. I politely told him that I don't have another $5k to spend on a warranty because I just purchased a car with a lump sum of cash, to which he looked at my parents who were in the room with me and told them, "You guys should pay for it then. You can't let him make a decision like that." When they said no, he turned back to me and kept reminding me that I NEED the warranty or the car is useless and will break before it reaches 100k miles. He was completely unprofessional and made a mockery of my pleasant experience I had at Sport Subaru the last 8 months I'd been shopping for a car with Antonio. I drove off the lot feeling lied to, deceived, and condescended. Sport Subaru, you should keep your eye on him. I understand that your financial salesman have numbers to achieve but making customers feel like they just made a big mistake when making a car purchase goes against what Subaru wants, I hope. More
I had a good experience at the dealership. I was greeted and acknowledged. Everyone was friendly. The sales rep Hector was very attentive and answered all my questions. Was very patient and I was greeted and acknowledged. Everyone was friendly. The sales rep Hector was very attentive and answered all my questions. Was very patient and detailed as this is my first vehicle purchase in a while. Will be returning to make a purchase when I’m ready. More
I like very much, because i feel like in family. Every body was lovely. Thank you! Every body was lovely. Thank you! More
Hector and Jonathan were amazing! They’re both extremely knowledgeable, professional, and friendly to say the least. Couldn’t be happier with my experience, thank you! They’re both extremely knowledgeable, professional, and friendly to say the least. Couldn’t be happier with my experience, thank you! More
This is a great and clean dealership. They listen to you and don't push you to get a vehicle. Knowledable and friendly! They listen to you and don't push you to get a vehicle. Knowledable and friendly! More
I had great experience both with the service department and also eith the dealership. Everything was handled professionally. I received prompt and courteous service. and also eith the dealership. Everything was handled professionally. I received prompt and courteous service. More
Hector was very helpful and patient with us. We are an elder couple and we appreciate him taking care of us and getting us into a newer suv. We are an elder couple and we appreciate him taking care of us and getting us into a newer suv. More
I love this dealership! My family has now purchased over 6 Subarus here and we will keep coming back. They always treat us right and don’t add on random fees. Anthony was my My family has now purchased over 6 Subarus here and we will keep coming back. They always treat us right and don’t add on random fees. Anthony was my sales person and was great! He kept me in the loop as we waited for my car to come in and always answered my texts when I wanted more information. More
Frances made it easy and simple to get everything ready and set. Very friendly staff as well. and set. Very friendly staff as well. More
This was my first new vehicle purchase, and Wendall made the whole process a breeze! When we first stopped into Sport Subaru, I was shopping around and wasn’t really sure what I was looking to purchase. Wen the whole process a breeze! When we first stopped into Sport Subaru, I was shopping around and wasn’t really sure what I was looking to purchase. Wendall was very understanding, informative, and not at all pushy. As a first time buyer, I felt very much at ease and not at all pushed into buying. Despite the shortage of new vehicles on the lot, Wendall suggested I test drive an older model, and when I was ready to buy, he went above and beyond to ensure my Crosstrek was everything I was hoping for. Wendall has been fantastic to work with and I will certainly recommend him and Sport Subaru to friends and family. More