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Sport Subaru
Orlando, FL
3,532 Reviews
#1 Volume Subaru Retailer in Central Florida. Every New Subaru comes with a FREE Lifetime Warranty, and
NO Dealer Fee! Conveniently located 3 miles west of I-4 and Downtown Orlando on the corner of Princeton Street &
North John Young Parkway, in the Heart of Orlando.
Here at Sport Subaru, it is our mission to be the destination of Subaru drivers and enthusiasts in the Orlando, FL area. At Sport Subaru, every new Subaru purchased or leased comes with a free lifetime powertrain warranty and we don't charge a dealer fee.
We offer a full selection of new and used Subaru models, exceptional maintenance and service provided by ASE Certified factory trained Subaru Technicians, and great customer service.
Being a high volume Subaru dealership, we always have the widest selection of inventory in-stock and on the ground ready for you to test drive. We also have the most competitive prices for any vehicle we sell. Learn more about the Sport Subaru Price Promise Guarantee.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,532 reviews
August 31, 2011
We ended up at Mastro Subaru after being treated very poorly there. After showing interest in a car, we were told we could not test drive it because they only let serious buyers test drive cars. Well t poorly there. After showing interest in a car, we were told we could not test drive it because they only let serious buyers test drive cars. Well two days later we bought a car, I guess that wasn't serious enough. When we questions the policy, he actually told us that he had a serious customer waiting for him and he needed to take care of them. In his defense, he did tell us to come back the next night and we could take a test drive. Instead, we went to Mastro Subaru and bought the car from them. We were told by several people to go back and ask for a different sales person, but after the poor treatment we no longer wanted to buy a car from that dealer. Alex also told us that he could not negotiate on the price of the car, becuase they had so few on the lot and they sell quickly. Mastro actually sold us a better equipped car for less than the sticker. When we asked about financing, he pulled up the Subaru web page and showed us the offers, but would not answers questions we had. We did this at home before we got to the dealer. He was no help what so ever. More
by cmhcar
Employees Worked With
Alex Tamer
Helpful March 12, 2011
Went to Sport Subaru after positive interactions at two "sister" (Don Mealy Owned) dealerships. We were looking for a used Tribeca - we were told there were none available. We walked around back and saw "sister" (Don Mealy Owned) dealerships. We were looking for a used Tribeca - we were told there were none available. We walked around back and saw a used Tribeca but was told that was the GM's car he was driving. An employee pointed to a vehicle saying he sold it just the day before. We left, not thinking much more. Then, about four hours later, I got a call saying there was a vehicle that our salesman "must have overlooked." Said it was very clean, the pictures online looked nice so we headed back the next day. Upon returning, sure enough the car they "overlooked" was the same one the salesguy "sold the day before." The inside was filthy with food under the seats, scuffs on the leather, parts were missing from the vehicle. The outside was not much better. My wife test drove it anyways, and the salesman went with us. He sat behind my wife and the entire time she was driving was making comments about her driving (too much acceleration, took corner too fast, braked too hard... you know, the things you normally do in a test drive of a car you're about to spend $20k on...) The salesguy kept asking "well if we can promise it will look brand new, how much would you give for it". Nothing, won't even talk about price until it looks new. I told them to call me when it was back to looking like new and I'd consider it. Still no call from them regarding that. As we were leaving, one of the GM's stopped to speak with us and apologize for the vehicles condition. He tried using a tactic that "we're selling it to another dealership tomorrow, but that means it's still available today." Weeks later, that vehicle is still on their lot, obviously not having sold and transferred to another dealership. My entire interaction with this dealership seemed shady - definitely will not return. More
by jos2f
Employees Worked With
Salesmen/GM
