Sport Subaru South

Outstanding customer service from everyone at the dealership. I will only go there for any required service. dealership. I will only go there for any required service. More

One of the smoothest purchases I’ve ever had. Salesman was wonderful. No pressure, left with a great deal. Salesman was wonderful. No pressure, left with a great deal. More

Angie in finance makes small problems into massive problems -irresponsibly speculating about things that have nothing to do with thereason i called. I leased a vehichle woth trade in on 8/30 - was tol problems -irresponsibly speculating about things that have nothing to do with thereason i called. I leased a vehichle woth trade in on 8/30 - was told that my title being handed over from the trade im would transfer registration to my crosstrek . Apparently i had a 13$ toll bill that i was unaware of that was holding the process up. Subaru knew this within 2 days of delivery of the title and never informed me . So for an entire month ive been driving an unregistered vehichle with a plate that belongs to a completly different vehichle , in that time had i been pulled over , i would have been shocked to hear about the registration from the police , but i also would have lost possesion of the vehichle untill i could prove ownership through registration , which as i explained would have been impossible due to the hold up . NO ONE from subaru contacted me about this untill 10/6/23, and when they contacted me they claimed i had a lein on the vehichle i traded in, no mention of the registration hold up . I discovered the hold up on my own when i attempted to renew and called sport subaru immediatly . Thats where i was connected with angelina , who after hearing what i had been through told me “sir thats not our fault you need to pay your bills “ then asked “did you even try to call us after “ i had no idea a customer facing representitve at subaru could be so dull and unaware of the right thing to do . Surley there is a corporate or local protocol to help subaru avoid going 35 days without contacting a recent buyer to let them know there were issues that needed to be taken care of . Instead i was unaware of the issue and could not help rectify the situation. When i did i was reminded by angelina that sport subaru doesnt look at paperwork or have process thats dependable enough to make simple mistakes easy to fix. Which is disheartining when the sales men told me the adminstrative fee on the final invoice wasnt able to be removed because they keep and manage records “in house “ . If you buy from here make sure you keep your eye on the process , everything was fine until i realised they were only being nice to get a signature on the bill of sale - after thats done they dont care but will pressure you to review them 5-10 times within days of purchase . They want the positive feedback before their staff gets exposed . More

They met my expectations. I really appreciated the no drama sales experience and pleasant folks at the dealership. I really appreciated the no drama sales experience and pleasant folks at the dealership. More

The service for my 2011 WRX oil change was outstanding. The wait time was less than I planned for so thank you to the service team. Nicole kept me updated and the video from the tech was very helpful a The wait time was less than I planned for so thank you to the service team. Nicole kept me updated and the video from the tech was very helpful and informative. Thank you! More

Possibly the easiest car purchase we’ve ever had! DJ was great to deal with. Communications were quick. We feel the price quoted was fair. I love my new Subaru! DJ was great to deal with. Communications were quick. We feel the price quoted was fair. I love my new Subaru! More

Incredible experience. I was especially impressed with the video capture relayed to me while waiting for my vehicle. I was especially impressed with the video capture relayed to me while waiting for my vehicle. More

I had an extremely stellar visit when bringing in my 2017 Subaru Forester for an oil change and a 4 wheel alignment. Michael Losardo kept constant communication with me and even sent me a video of my car bei Subaru Forester for an oil change and a 4 wheel alignment. Michael Losardo kept constant communication with me and even sent me a video of my car being worked on! He always delivers fast and friendly service while taking care of my car. I will continue to bring my car here for service and suggest you do too! Thank you, team Subaru! More

I was in a stressful situation - my tire blew out on the 417. Darlene assisted me over the phone while I was sitting on the side of the highway waiting for assistance, was able to fit me into a booked sched 417. Darlene assisted me over the phone while I was sitting on the side of the highway waiting for assistance, was able to fit me into a booked schedule for a new tire and took excellent care of me when I arrived. I just bought my Crosstrek in May and this was my first experience with Subaru South Service department. I was very impressed with the service I received. More