Sport Subaru South
Orlando, FL
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excellent service dept I bought my car from Sport Subaru South, I needed to have it checked over. They were very efficient and made sure I left with my car running in top sh I bought my car from Sport Subaru South, I needed to have it checked over. They were very efficient and made sure I left with my car running in top shape. I recommend this entire Dealership for anyone who wants to be happy with their service. My salesman Juan Garcia even came over to be sure I was being taken care of and satisfied. More
6 month oil change and service Service was excellent and was on time. Answered questions that I had and took the time to explain why they do what they do as far as scheduling servi Service was excellent and was on time. Answered questions that I had and took the time to explain why they do what they do as far as scheduling service. Washing car is a great touch. More
Unconditional Service Thank you Mrs. Britanny and Mr. Blaine for your greatest customer service, you are awesome! Fast and convinient service makes me to love visit Sport Thank you Mrs. Britanny and Mr. Blaine for your greatest customer service, you are awesome! Fast and convinient service makes me to love visit Sport Subaru! More
First service for my 2019 Ascent I made an appointment for 1:00 pm. When I arrived a new person who I had never delt with greeted me. Asked me about my appointment and assumed I was I made an appointment for 1:00 pm. When I arrived a new person who I had never delt with greeted me. Asked me about my appointment and assumed I was going to pay for the service for some reason. I explained that I have a service plan and she then went inside to look it up on the computer. She seemed very distracted and not focused on the event. She then handed me the wrong form to sign and then printed out a new one. Which I signed, I noticed that my name and car was not on the form and she told me not to worry about it. Not impressed with her interpersonal skills. One of the service writers that I normally deal with came to the lounge and got me to pick up the car. The dis appointment of the car service was added onto by the fact that they do not do a good job on the car wash. The windshield had bug stains on it and they did not clean the bumper very well with several bug marks on it as well. They did a great job with the tires and interior. But the exterior was a mess. Noticed when I got home that the service took 30 minutes and the wash was another 30 minutes. Disappointed with experience because I normally enjoy going to the Subaru dealership. Darlene did a great job, but her new lady in service needs some Subaru service with a smile training and attention to detail. More
Mari Acevedo was truly awesome to work with. Thank you Mari for helping me with my purchase. You were very informative as well as patient. was truly awesome to work with. Thank you Mari for helping me with my purchase. You were very informative as well as patient. More
Great experience purchasing a new Subaru👍👍👍 Sales staff Alex Dasilva & Manny Lovelle were great and super helpful. The sales manger and finance person were all great. One of my best experiences Sales staff Alex Dasilva & Manny Lovelle were great and super helpful. The sales manger and finance person were all great. One of my best experiences buying a new car. I will highly recommend Sport Subaru South!!!! More
Great dealership The salesman Alex was fantastic! Elizezer was also excellent, enjoyed leasing my car here! They both were very friendly and worked with me to get the The salesman Alex was fantastic! Elizezer was also excellent, enjoyed leasing my car here! They both were very friendly and worked with me to get the deal I wanted. More
Don’t bother with the other dealers We came to Sport Subaru South first because they had the best stock of the vehicle we were looking for. Delvin was our sales associate. He walked us t We came to Sport Subaru South first because they had the best stock of the vehicle we were looking for. Delvin was our sales associate. He walked us through everything and made sure we felt comfortable the whole time. We weren’t able to make a deal the first trip due to budget constraints, but left feeling relaxed and thanked him for such a stress-free visit. We visited 4 other dealers in Florida trying to find the right vehicle in our price range. We will never go to another Subaru dealer in Florida. We were outright lied to multiple times at the other dealers and felt so much pressure to jump on vehicles that just weren’t right. “These are new tires!”-sales person “Then why do they say 2015, have half the tread left, and have a PATCH on them?”-Us “Nobody does lifetime powertrain warranties on used cars!”-sales person “Sport Subaru South does. Here’s their website to prove it.”-Us We came back to Sport Subaru South to look at different vehicles and found the right one on the first test drive. Delvin was there to meet us at the door again. He fought for us every chance he got. Every dollar he could knock off, he did. We picked up the car the next morning and he sat with us to explain all the controls and even set up the Bluetooth for us. Delvin has such a calming presence and knows everything you want to know about the vehicles. He will make sure you feel welcomed and in control of the situation. His little French Bulldog was also a delight! Our financial guy was named Eli. I don’t know what’s in the water over at Sport Subaru South, but somehow it turns everyone there into the nicest people. Eli tried to get us the best rates possible for the extras we were considering. He could’ve left them at the listed prices, but called Subaru corporate to try to save us a couple hundered dollars. Nino answered our questions over the phone and through email. We had a ton of questions, but he was always courteous and prompt with his responses. He definitely knows his stuff. Don’t bother with the other dealers. They don’t have the used car lifetime powertrain warranty, the stock, or most importantly, the staff that Sport Subaru South does. If you’re in the market for a vehicle and they don’t have it, wait for them to get it in. It’s worth the wait. More
outstanding customer service After car shopping for 7 hours I ended up at Sport Subaru South. What an outstanding experience. When I pulled in Luis Garcia came to greet us. He was After car shopping for 7 hours I ended up at Sport Subaru South. What an outstanding experience. When I pulled in Luis Garcia came to greet us. He was not pushy or rude. He listened to what I wanted and helped me purchase my car. After 4 dealerships you have no idea the relief it was to be helped by people especially Luis Garcia who did not lie to you or try to push something on you you didn't want. I would definately buy my next car here and I totally recommend this dealership, especially Luis Garcia. Subaru South you are lucky to have him..... More
Needed new battery. All service people who helped me were efficient, delivered as promised! From the young man who drove my car into the work area to Darlene who explain All service people who helped me were efficient, delivered as promised! From the young man who drove my car into the work area to Darlene who explained my charges, everyone was very supportive. I enjoy going to Subaru and knowing they not only deliver excellent cars and service, but support causes around pets! More