Sport Subaru South
Orlando, FL
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These salesman like to put up this guise like they're helping you just to end up xxxxing you over in the end. Car runs nice and Doug was the only one that showed an ounce of class over there. First of al helping you just to end up xxxxing you over in the end. Car runs nice and Doug was the only one that showed an ounce of class over there. First of all Robert the finance manager told me that the financing was done with my bank and also that with my credit score that my apr would be 7.9% which would have been lower if he banked with my bank because my credit score was over 700 and second of all he did not tell me we were banking with Ally. I tried to negotiate as the paperwork says negotiable all I got was the runaround and a bunch of mumbling. They claimed they were getting the car ready and checking everything to be ready for when I picked it up (stuff like paint protection and etc.) but when I test drove the car the air in the tires were low and when I picked it up they were still low so i'm not sure what kind of checking they did but I know I had to pay a fee for it and it came with the worst windshield wipers I've ever seen. I only agreed in the end due to the payment not being high because I have good credit and had a big down payment however it just seemed like these guys kept wanting to add fees and extra stuff just so I had to finance a higher price when in reality I should have paid a lower price. How do you put down $21K down payment on a car that was a little over $24,000 and still have to finance $10,000 does that make sense to you? Would you have paid this? I definitely don't think so. Also Arthur tried to get me to get the car with no down payment which even the person reading this knows that, that is some xxxxxxxx. However what pissed me off was him telling me that if I did it today that I would be getting "the car of my dreams" i'm not a child and I do not need to be treated as such. I came in to get a car because I needed a car with more power and I was tired of driving the old car due to me having to constantly fix things on it. I'm not some kid coming in looking to get the "car of my dreams", i'm the same as all these other people who come in and buy a car so at least have some decency to not treat me like some child who just wants a fast car. The only redeeming quality is the car because the car is great but I feel disrespected and cheated by these salesmen but I guess this is just "their job". I understand that by making me finance more and adding on more fees may make their commission pay higher however that doesn't excuse this grimy way of doing it. The fake smiles was all just part of their ploy to get me good which they did so kudos to you. I hope any other person that comes to buy a car from y'all don't fall into the same trap. Have a nice day. More
Gracias Giovanni por tu servicio y tu gran ayuda, buscaste todas las opciones para que saliera con el vehículo. Eres un gran vendedor, mil gracias 😊 buscaste todas las opciones para que saliera con el vehículo. Eres un gran vendedor, mil gracias 😊 More
Ian and his team was very helpful and understanding on my situation and the situations on others. Ian was an outstanding salesman and his mangers are the best!!!. Ian and his crew showed me a good and fun ti situation and the situations on others. Ian was an outstanding salesman and his mangers are the best!!!. Ian and his crew showed me a good and fun time while buying a car couldn’t ask for a better service and sales team. More
Overall an excellent experience at this dealership, very professional very courteous very knowledgeable and most of all very fair on the pricing. From the initial phone call to the time that they handed me professional very courteous very knowledgeable and most of all very fair on the pricing. From the initial phone call to the time that they handed me that the keys to the new car everything went well and I was completely satisfied.I would definitely recommend this dealership. More
Giovanni Polanco is the best salesman the way he attended us was the best and he was such a gentleman and was very nice. In the future if I need to buy another car I will go there again. us was the best and he was such a gentleman and was very nice. In the future if I need to buy another car I will go there again. More
They always keep a good communication with me and help me with the entire process and made it easy. Once i got there they had everything ready for me. with the entire process and made it easy. Once i got there they had everything ready for me. More
I primarily dealt with Mike Losardo who did an excellent job getting me a loaner car, keeping me informed of the progress and offering me options. The only issue I would note was not his but the floor mats job getting me a loaner car, keeping me informed of the progress and offering me options. The only issue I would note was not his but the floor mats in the front of the car were not cleaned prior to it's return (or poorly cleaned). More
Friendly service and helpful staff. Waiting time was fair and just would like to see discount coupons for incoming maintenance service. However, the replacement of the air filter was expensive. and just would like to see discount coupons for incoming maintenance service. However, the replacement of the air filter was expensive. More
I will continue to take my STI here! Everyone is so nice and knowledgeable. I was having some brake squeaking which is normal for my car, but this being my first car with Brembos I didn’t know this. They we and knowledgeable. I was having some brake squeaking which is normal for my car, but this being my first car with Brembos I didn’t know this. They were so nice about it and explained how it works so I have peace of mind. Thank you! Every time I go here I get nothing but quality service. More
Very easy to work with, a very pleasant car buying experience. Doug stayed with us to familiarize Gail and me to all the many electronic features. experience. Doug stayed with us to familiarize Gail and me to all the many electronic features. More