North Orlando Mitsubishi

Absolutely amazing staff. Quick service. Quality work. Lounge area well furnished, quickly attended to, kind professional reps. Quick service. Quality work. Lounge area well furnished, quickly attended to, kind professional reps. More

Angel was great as a salesman. Finance was slow and a little cold in vibes - business deal without emotion -acceptable I guess. Did they deliver everything they promised? NO - I w Finance was slow and a little cold in vibes - business deal without emotion -acceptable I guess. Did they deliver everything they promised? NO - I was never contacted or sent the metal license plate and registration which resulted in the loss of my Driver's license, & my insurance has been dropped from preferred carrier and increased with higher premium. When I reached out to The Sales manager - I received uncaring and jerk-like responses - the person I spoke to should be reprimanded. Lyndsey in the Office was a bright spot for her compassion for all of the damage this dealership has inflicted on myself and my family. Hardships resulted from buying a car from this dealer. People are what make an organization good - the owners are lucky as heck to have Angel & Lyndsey because the people in management are questionable in character. BEWARE if you have anything that needs to be resolved after the sale - because you may get a hollow apology or maybe pushback and disrespect from the boss on duty. I only wish I could recall that jerk's name. He knows who he is. I bought a used Maserati from a Mitsubishi dealer - I typically do not do business with Pacifica Rim(Asian) car brands - I prefer European and American cars and will never visit North Orlando Mitsubishi ever again... not that the sales or finance guy would care at all about me or my outcome after the sale. Thank you Lyndsey & Angel. NO Thank you's to the managements that mistreated me. More

Everyone is very pleasant from checking in to checking out. I'm very pleased with the service I received every time. out. I'm very pleased with the service I received every time. More

The lady that greeted us was wonderful. It went downhill from there I won't be back It went downhill from there I won't be back More

Grey service, wonderful cars, the paperwork went smooth, no problems, wonderful guys and the finance guys are pretty good, wonderful place to go buy a car no problems, wonderful guys and the finance guys are pretty good, wonderful place to go buy a car More

Interactions were pretty good and the rep very helpful and professional Service was very satisfactory and professional Service was very satisfactory More

Upon scheduling my appointment and again when arriving for my appointment I asked about the hood flutter issue and informed the service advisor that my vehicle was included in the settlement for a replace for my appointment I asked about the hood flutter issue and informed the service advisor that my vehicle was included in the settlement for a replacement. I was told that my vehicle was confirmed to be included and that the part would be ordered and repair scheduled. No one has even confirmed that the part was ordered, and no appointment scheduled to have the repair done. Not the level of service I expected. More

I recently purchased a new 2026 Mitsubishi Outlander SE from this dealership, but ultimately returned the vehicle because of several serious concerns with my experience. What makes this especially disap from this dealership, but ultimately returned the vehicle because of several serious concerns with my experience. What makes this especially disappointing is that this dealership had helped me twice in the past, and both experiences were positive. Unfortunately, since the change in ownership, my recent experience felt like I was dealing with a completely different dealership. During the financing process, I was told that the extended service warranty was required in order to purchase the vehicle. I was also told that other add-on services were required by the finance company. When I questioned these products, I was repeatedly told that “we are a business” and that they were not willing to lose money on my deal. I was told that the only way they could “win” on the deal was by adding these services. What made this even more frustrating was that this explanation was given to me toward the end of the process, after I had already invested significant time into the purchase. At that point, I felt less like a valued customer and more like a dollar amount. When I formally requested to cancel the extended service warranty, my request was denied. Instead, I was told that the alternative was to return the vehicle. I ultimately chose to return it because I was not comfortable proceeding under those circumstances. Unfortunately, the experience did not end there. When I received my trade-in vehicle back, I discovered damage that was not present when I turned the vehicle over to the dealership. I brought this to their attention and requested that the dealership address it. My request was denied, and I was essentially told that it was my problem. I am extremely disappointed because I had trusted this dealership enough to do business with them twice before. The difference between those experiences and this one is significant. I never expected to leave a dealership feeling used or as though I was viewed primarily as a source of profit. Businesses obviously need to make money, and I understand that. But customers also deserve transparency, respect, and a genuine opportunity to make informed decisions about optional products and services. I sincerely hope the new ownership takes this feedback seriously. I would hate to see a dealership that once earned my trust become a place where customers leave feeling the way I did. More

Excellent I like the experience I like the experience and the service. Definitively I like it! the service. Definitively I like it! More

Had a deal in place with a proposal. They required me to use their bank at the last minute and killed the deal. I would not recommend doing business with these guys. They required me to use their bank at the last minute and killed the deal. I would not recommend doing business with these guys. More