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Sport Mazda - Service Center

Orlando, FL

4.7
2,677 Reviews

2,677 Reviews of Sport Mazda - Service Center

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October 03, 2019

Recall Took my 2018 Cx-5 for a recall. Angelo was prompted, professional and friendly. I was in and out in no time! Thank you Sport Mazda! More

by Ricardo Lozano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
Oct 23, 2019 -

Sport Mazda responded

Ricardo, I apologize for any inconvenience that the recall service may have caused. However, we are all much happier to know that you are back on the road in your 2018 Mazda CX-5 enjoying the SAFE and FUN Mazda ride that was always intended. I am proud of the quick and friendly way that our service members, like Angelo Nieves (Service Advisor) and his certified Mazda technicians make sure customers like yourself receive the best service available. Thank you for being our great customer. JAY MEALEY, OWNER

October 03, 2019

Great Service Came in for a CX-5 recall an my first service. Staff was friendly and helpfull. Service was quick and professional. Nick explained everything to me. More

by Heinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Oct 23, 2019 -

Sport Mazda responded

Heinz, I am grateful to hear that your recall service on your new Mazda CX-5 went well. Nick and the rest of the service team here at Sport Mazda realize that no customer is ever happy to hear about a recall on their new car. But our efforts, both Mazda and this dealership, are to provide you the rapid service required to get you and your new Mazda back on the road, while insuring you are as safe and enjoyable ride as possible. We look forward to providing you the care you and your car need so that you have many, many miles of safe and fun Mazda driving throughout your ownership experience. Thank you, JAY MEALEY, OWNER

October 02, 2019

Dealer is fine if you want a Mazda I bought a 2015 Mazda 6 from this dealer in 2017. The sales experience was OK, the agents were friendly and answered all my questions. I bought from More

by Aleroluver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Oct 23, 2019 -

Sport Mazda responded

While I am glad to hear that you have found the car you wanted, I wish you the very best and am sorry to lose you as a Sport Mazda customer. I appreciate you taking your time to say such nice things about Nick Radoslavov, the Sport Mazda Service Team, and the way you were treated by Sport Mazda. I am grateful that they all did a great job to make sure you received the service you deserved and that it worked out so well for you. Thank you for taking your valuable time to write this testimonial and for recommending Sport Mazda to potential Mazda customers. Best Wishes. JAY MEALEY, OWNER

September 21, 2019

Great service at a reasonable price Brittany was very courteous and answered all my questions. The service was excellent and the lounge area where I was waiting was clean and comfortabl More

by jsoto3793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Schultz
Sep 21, 2019 -

Sport Mazda responded

Thank you for choosing Sport Mazda and for the very kind testimonial. Brittany Schultz, your Service Advisor, will be happy to know that you enjoyed your service visit. It is nice of you to comment on the lounge area. It was designed to provide comfort and an enjoyable place to wait while in for service. I hope you had a chance to sample some of the refreshments that we have made available. You will always be a welcome and appreciated customer at the Sport Mazda Service Center. JAY MEALEY, OWNER

September 20, 2019

Great Service Nick is my service provider and has always informed me of any service specials before I show him my coupons. Angelo helped check me in as Nick was bu More

by Willie G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov, Angelo Nieves
Sep 21, 2019 -

Sport Mazda responded

Willie, I really enjoy hearing from loyal Sport Mazda service customers. Everyone has a favorite Service Advisor and always makes appointments for that person. It sound like Nick Radoslavov is your choice, and it is a good one. He is an extremely friendly and caring professional who does everything he can to make sure you are satisfied with the way we care for you and your car. As a matter of fact, our entire Service Advisor Team is a real credit to Sport Mazda and assists each other often to make sure a customer is not neglected. I am grateful to Angelo for stepping in and making sure your service was expedited. I want to thank you so much for being our loyal customer and for the kind testimonial. It is appreciated. JAY MEALEY, OWNER

September 18, 2019

Great Service Stephen Mendez is great to work with. He's very accommodating and mindful of my time. Offered options on what is needed to be than. More

by rcalalang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Sport Mazda responded

Thank you very much. It is always great to read something nice about one of my wonderful Service Advisors here at Sport Mazda. I am grateful to Stephen Mendez for providing you the service you deserved and making sure he was constantly minding to your needs. He is there to make sure that your car is well maintained and that you are kept informed of options to plan your service visits to keep it that way. The more information we can provide the better it is for you. Thank you so much for being our customer and for taking your time to write this testimonial. JAY MEALEY, OWNER

September 17, 2019

Excellent services Nick he has a great costumes service skill and very professional with high quality of Consideration to make sure the customers leaves very satisfied. More

by Meneco1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Sep 18, 2019 -

Sport Mazda responded

Meneco, We thank you so much for the kind testimonial for Nick and Sport Mazda. He is such a nice and friendly person that makes you know he cares that you receive the best service he can provide. I have spoken to many customers who, like yourself, trust Nick to insure their cars receive the care they need. If you had an enjoyable visit and left satisfied with the service we provided, then Nick and the rest of the service team did their job. Thank you so much for being our customer. We all thank you once again for the strong recommendation for our Sport Mazda Service Center. It is greatly appreciated, as are you. JAY MEALEY, OWNER

September 16, 2019

Ellie is a Breathe of Fresh Air :) Ellie Diaz was my Service Representative - It is truly refreshing when you have an employee who listens and truly cares. This is what separates you f More

by sh45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Sep 18, 2019 -

Sport Mazda responded

You are right. Ellie has been with Sport Mazda for quite awhile. I am so proud that she is here to make sure good customers, like yourself, always have someone who listens to them and does truly care for them and their car. I do believe it is our great staff that does separate us from our competition. Thank you so much for being our customer and for pointing these things out for me and for others who read your testimonial. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

September 16, 2019

Customer service Angelo was to be my service advisor, he was busy taking care of another customer. Ellie processed everything for my car to receive the service as sche More

by Dels63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Angelo Nieves
Sep 18, 2019 -

Sport Mazda responded

On occasion, your Service Advisor may not be available. In that case the Service Advisors work as a team and make sure you receive the service you need. I am so happy that you had the opportunity to work with Ellie Diaz. She is a friendly and caring individual who I am so proud to have on our Service Team. It is great that she was able to step in for Angelo and make sure you continued to receive the best customers service experience that you expected, and deserved. Thank you so much for letting others know about your experience. Our reputation is built on the kind testimonials of great customers like yourself. You are always welcome at SPORT MAZDA. JAY MEALEY, OWNER

September 16, 2019

Súper Me ayudaron en todo y muy satisfecha con el servicio muchas , muy amigables y servicio de excelencia , g, r, a, c ,i, a , s bendiciones More

by Joan1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2019 -

Sport Mazda responded

Joan, It is so nice to hear that Stephen Mendez was so helpful on your service visit and made sure that you enjoyed yourself here at Sport Mazda. We want to thank you for all the kind things you had to say about your experience here and appreciate very much this testimonial that others may read. Gracias and bendiciones to you. You are a very important customer to us. Thank you. JAY MEALEY, OWNER

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