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2,675 Reviews of Sport Mazda - Service Center
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February 12, 2013
Brian was very attentive - kept me updated without me having to call him - John, shop tech, explained to me what happened - i had a broken fuel rod (never knew that existed) - and also fixed my squealing having to call him - John, shop tech, explained to me what happened - i had a broken fuel rod (never knew that existed) - and also fixed my squealing noise :) More
by swendel
Employees Worked With
John
January 31, 2013
I was pleasantly surprised how friendly and helpful this service area was. I had been dreading going to a dealer to see what was wrong with my 2005 Mazda Sport Wagon. The fans were very noisey and they head service area was. I had been dreading going to a dealer to see what was wrong with my 2005 Mazda Sport Wagon. The fans were very noisey and they headlights were dimming as I drove. Donny found it was a recall on the fan motor and fixed it in one day. I will be a definite return customer. More
by oneshedevl
Employees Worked With
Donny Larson
January 30, 2013
I came in because of an engine light on the dashboard that later turn off but got it checked anyways and got the problem fixed. Very friendly staff were very professional. that later turn off but got it checked anyways and got the problem fixed. Very friendly staff were very professional. More
by willsmazda
Employees Worked With
Donny Larson
January 25, 2013
The staff at Sport Mazda is top of the line. I have done business at this location since 2005 and have never had a bad experience. During my latest service visit, Donnie and Sean went above a beyond the cal business at this location since 2005 and have never had a bad experience. During my latest service visit, Donnie and Sean went above a beyond the call of duty to ensure I was taken care of as a valued customer. All those selected/listed above not only provide a service, but also understand what it means to provide "customer service". Being a manager in Hospitality, I always say that if you don't have the right staff, you don't have anything. Please make sure this survey reaches Jay Mealy's desk. See you next time.....thanks! More
by RG243
January 15, 2013
Went in to get my oil changed on my 2008 Mazda 3. Walked out with a 2013 Mazda CX-5. This is the third car we have purchased at this dealership and they are always friendly and up front. Service is always q out with a 2013 Mazda CX-5. This is the third car we have purchased at this dealership and they are always friendly and up front. Service is always quick and honest. More
by eschurz
Employees Worked With
Barby Irby
December 19, 2012
Service (oil pan / gasket replacement) was handled professionally. Appreciated that Donny kept in regular communication with me on the status of my repair and took the time to review the work complet professionally. Appreciated that Donny kept in regular communication with me on the status of my repair and took the time to review the work completed when finished. The loaner car removed any stress over not having a vehicle, especially so close to Thanksgiving. Much appreciated. More
by pconley
Employees Worked With
Donny Larson
December 06, 2012
Pleased with the service that I received. Took my concern about a noise seriously, found the problem, and offered a solution. Would recommend this dealership to others. concern about a noise seriously, found the problem, and offered a solution. Would recommend this dealership to others. More
by spfauspfau
December 06, 2012
I came in for a recall on a trolle cable. Now I am missing a nut on the plastic cover that covers the cables. Second, I feel that I was extremely over charged. They charged me two hours labor to rep missing a nut on the plastic cover that covers the cables. Second, I feel that I was extremely over charged. They charged me two hours labor to replace an idle valve that has two bolts and one cable connection setting directly on top of the engine. The part that was replaced was not even a Mazada part. It ws bought from NAPA. I have the old part and the box the new one came in. I could see the car from the window and they just let it set for two hours. I was the first one in there that morning. I would not recommend this company to anyone. I don;t knowhow you received a five star rating. More
by rayamp
December 05, 2012
Had some codes on my 2013 Mazda CX-5. It was about 4:30 in the afternoon, my husband and I drove it in to the Mazda dealership where we were approached right away by Brian. We told him the problem and he in the afternoon, my husband and I drove it in to the Mazda dealership where we were approached right away by Brian. We told him the problem and he said, "that there was nothing too much that could be done today because the service guys were about to go home." Then he said. "Let me see what i can do," and he went and got the little machine (forgot what it's called) to check the codes. He pulled code 0780 which is code for engine trouble and he then said, "I tell you what, leave your car here and we will put you in a loaner car." I thought that was excellent customer service and the right thing to do. I really appreciate him for that. I kept the loaner car for two days and Brian called me each morning to touch basis. Great job #right way to handle situation# More
by mazdacx-5
Employees Worked With
Brian Lorant, Donny Larson
