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2,646 Reviews of Sport Mazda - Service Center
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December 05, 2012
Had some codes on my 2013 Mazda CX-5. It was about 4:30 in the afternoon, my husband and I drove it in to the Mazda dealership where we were approached right away by Brian. We told him the problem and he in the afternoon, my husband and I drove it in to the Mazda dealership where we were approached right away by Brian. We told him the problem and he said, "that there was nothing too much that could be done today because the service guys were about to go home." Then he said. "Let me see what i can do," and he went and got the little machine (forgot what it's called) to check the codes. He pulled code 0780 which is code for engine trouble and he then said, "I tell you what, leave your car here and we will put you in a loaner car." I thought that was excellent customer service and the right thing to do. I really appreciate him for that. I kept the loaner car for two days and Brian called me each morning to touch basis. Great job #right way to handle situation# More
by mazdacx-5
Employees Worked With
Brian Lorant, Donny Larson
December 02, 2012
Mr.Jay Mealey. I got my Mazda3 on June 13 2004 new ,so Mr.Jay Mealey. I got my Mazda3 on June 13 2004 new ,so is more than 8 years,I love this car.Back then was Clasic Mazda but i never go later for servi Mr.Jay Mealey. I got my Mazda3 on June 13 2004 new ,so is more than 8 years,I love this car.Back then was Clasic Mazda but i never go later for services to new location when they move ,because was to far for me so Im stack with this location for that long.Thanks God I realy dont have any major problems so all services I have in this location specialy now you have the best employe DONNY LARSON ,how he take care about costumers i never experience this before.I was watching him today he was very busy, he was running if he can he will taker of everybody at once specialy on saturday and he have smile on his face.He deserve special recognition, but please dont let him go .He is perfect example how to be nice to everybody.THANK YOU DONNY VERY GOOD JOB. More
by grazyna57
Employees Worked With
Donny Larson
December 01, 2012
I brought my car in for an oil change, rotation of tires and to check it out. The car was taken and serviced promptly. The service manager addressed my concerns and was very courteous. I like this dealersh and to check it out. The car was taken and serviced promptly. The service manager addressed my concerns and was very courteous. I like this dealership and would definitely recommend it. P.S. The cashier was very courteous too. More
by IrenePort
Employees Worked With
Irene Port
November 29, 2012
Service was quick and friendly. They took care of the oil change & tire rotation that I came in for and also pointed out some other areas that needed attention (my car is almost at 100K). I had the transmiss change & tire rotation that I came in for and also pointed out some other areas that needed attention (my car is almost at 100K). I had the transmission fluid flushed and replaced and my car is running a little more smoothly now. Excellent service! More
by elizabethlcs
Employees Worked With
Donny Larson
November 29, 2012
Donny was very helpful and allowed myself to leave the dealership with a satisfied mood. He went above and beyond to completely satisfy my needs and I recommend him to anyone dealership with a satisfied mood. He went above and beyond to completely satisfy my needs and I recommend him to anyone More
by Nagudelo
Employees Worked With
Donny Larson
November 28, 2012
I brought my car in for a recall issue, which was handled promptly and professionally. Unfortunately I left with a problem I didn't have when I brought my car in. I called immediately and was told to retur promptly and professionally. Unfortunately I left with a problem I didn't have when I brought my car in. I called immediately and was told to return with my car. They took my car right in and my problem was quickly diagnosed and fixed. Everyone was very pleasant and kept me informed which I appreciated. Brian even brought me a discount card for future services. Once the secondary problem was fixed, I left satisfied and I would return to Sport Mazda. I would also like to say that the cashier was very cheerful and nice and it was a pleasure to be helped by her. More
by kissimmeeconnie
November 19, 2012
Our daughter Barb moved to Orlando from our home in New Jersey in 2005. So Dad's no longer handy to diagnose problems and get them fixed. We rely on Sport Mazda to keep her aging Mazda Protege mechanically Jersey in 2005. So Dad's no longer handy to diagnose problems and get them fixed. We rely on Sport Mazda to keep her aging Mazda Protege mechanically sound and safe to operate. Thanks Donny for keeping our only child safe while operating her vehicle. More
by bertsdad
Employees Worked With
Donny Larson
November 19, 2012
I purchased by vehicle 2 1/2 years ago and have returned every since for service. The staff has always been friendly and courteous. I have had no major problems or issues. every since for service. The staff has always been friendly and courteous. I have had no major problems or issues. More
by sresto
Employees Worked With
Donny Larson
