2,669 Reviews of Sport Mazda - Service Center
I bought a car about a month ago with 51000 miles and it have been a nightmare, everybody was great until I signed. I dont know the name of a manager who was more than one time rude, disrespecful, I think have been a nightmare, everybody was great until I signed. I dont know the name of a manager who was more than one time rude, disrespecful, I think his name is joshua or you can ask Jason Vasquez or Jason Santiago the name of this man. I will NEVER buy another car from this dealer. The car was full of water when it rains, I call the dealer and they told me that they will give me a loaner while they fix the car then nobody will answer my calls, then they told me to bring the car on saturday I drove 45 minutes to the dealer and when I got there they told me "WE DO NOT REPAIR CARS ON SATURDAY" so again loose time, gasoline. I took wednesday off so I went back, they give my a loaner and told me that the car will be ready friday, I called friday, Jason Vasquez told me I will call you right back to let you know if you car is ready, no call on friday, or saturday or sunday, I called on Monday and they told me the car was ready, I went to pick up the car and was duty, with the tape over the windshield, so I have to waited until 8:15 p.m/ Meanwhile the manager called josua ?? told me you bought a used car what else do you want... More
I always have a great service experience at this Mazda dealership. They are professional and courteous. They know what customer service is about and T commend them for this. This dealership is the flagshi dealership. They are professional and courteous. They know what customer service is about and T commend them for this. This dealership is the flagship of great customer service. I have never had a bad experience so far since taking my Mazda in for servicing at this dealership. Keep up the good work and don't change! More
I appreciate the friendly atmosphere and willingness to explain services in detail. Although Sport Mazda may be more expensive than others, the knowledgeable staff provides a piece of mind that makes the explain services in detail. Although Sport Mazda may be more expensive than others, the knowledgeable staff provides a piece of mind that makes the additional cost worth it. I wanted to also sincerely thank Sully for always providing exceptional service and welcoming me every time I come in even if he is not working on my vehicle. He is a wonderful man and I hope you recognize him for always going above and beyond on a personable and professional level. Thank you Brian and Jose as well for providing great customer service and following up on my recent visit to Sport Mazda. Best regards, Shana L Venables More
The folks at Sport Mazda always do a great job - they're friendly, efficient and go above and beyond in customer service. I take my Mazda to them because I trust them to do quality work while I get they're friendly, efficient and go above and beyond in customer service. I take my Mazda to them because I trust them to do quality work while I get quality service. More
I love the fast, efficient & friendly service that Sport Mazda offers. The problem I had was solved quickly, and the test drive proved that to me before I left the dealership. Sport Mazda offers. The problem I had was solved quickly, and the test drive proved that to me before I left the dealership. More
I brought my CX9 in for aninitial check and to have some questions answered about my new car. The check in was quick and efficient. Edwin answered my questions while Donny handled the detailing and other se questions answered about my new car. The check in was quick and efficient. Edwin answered my questions while Donny handled the detailing and other service. I would not hesitate to use the service dept again. More
Unlike the insane cattle-call environment at Toyota dealerships I have been to in the past, the entire experience was friendly, personal, and professional. I was received on time as scheduled and out p dealerships I have been to in the past, the entire experience was friendly, personal, and professional. I was received on time as scheduled and out prior to the expected time with the minor concern satisfactorily address. More
Great job. Relatively quick and very polite. Maybe a little more expensive than the oil change chains, but you get what you pay for. I would recommend him and Sport Mazda service department. little more expensive than the oil change chains, but you get what you pay for. I would recommend him and Sport Mazda service department. More