2,646 Reviews of Sport Mazda - Service Center
I've been taking my Mazda Tribute to Sport Mazda for years. Donny has always been excellent to work with as he listens to my concerns and tries to help me out in every possible way he can. I truly app years. Donny has always been excellent to work with as he listens to my concerns and tries to help me out in every possible way he can. I truly appreciate how awesome he is to work with and the help he gives me with my car. He is always honest and professional and understanding to my needs and concerns. I never feel like I am being taken advantage of (as a woman) or made to feel stupid. Great employee to have on their staff! More
Brian was very attentive - kept me updated without me having to call him - John, shop tech, explained to me what happened - i had a broken fuel rod (never knew that existed) - and also fixed my squealing having to call him - John, shop tech, explained to me what happened - i had a broken fuel rod (never knew that existed) - and also fixed my squealing noise :) More
I was pleasantly surprised how friendly and helpful this service area was. I had been dreading going to a dealer to see what was wrong with my 2005 Mazda Sport Wagon. The fans were very noisey and they head service area was. I had been dreading going to a dealer to see what was wrong with my 2005 Mazda Sport Wagon. The fans were very noisey and they headlights were dimming as I drove. Donny found it was a recall on the fan motor and fixed it in one day. I will be a definite return customer. More
I came in because of an engine light on the dashboard that later turn off but got it checked anyways and got the problem fixed. Very friendly staff were very professional. that later turn off but got it checked anyways and got the problem fixed. Very friendly staff were very professional. More
The staff at Sport Mazda is top of the line. I have done business at this location since 2005 and have never had a bad experience. During my latest service visit, Donnie and Sean went above a beyond the cal business at this location since 2005 and have never had a bad experience. During my latest service visit, Donnie and Sean went above a beyond the call of duty to ensure I was taken care of as a valued customer. All those selected/listed above not only provide a service, but also understand what it means to provide "customer service". Being a manager in Hospitality, I always say that if you don't have the right staff, you don't have anything. Please make sure this survey reaches Jay Mealy's desk. See you next time.....thanks! More
Went in to get my oil changed on my 2008 Mazda 3. Walked out with a 2013 Mazda CX-5. This is the third car we have purchased at this dealership and they are always friendly and up front. Service is always q out with a 2013 Mazda CX-5. This is the third car we have purchased at this dealership and they are always friendly and up front. Service is always quick and honest. More
Service (oil pan / gasket replacement) was handled professionally. Appreciated that Donny kept in regular communication with me on the status of my repair and took the time to review the work complet professionally. Appreciated that Donny kept in regular communication with me on the status of my repair and took the time to review the work completed when finished. The loaner car removed any stress over not having a vehicle, especially so close to Thanksgiving. Much appreciated. More
I came in for a recall on a trolle cable. Now I am missing a nut on the plastic cover that covers the cables. Second, I feel that I was extremely over charged. They charged me two hours labor to rep missing a nut on the plastic cover that covers the cables. Second, I feel that I was extremely over charged. They charged me two hours labor to replace an idle valve that has two bolts and one cable connection setting directly on top of the engine. The part that was replaced was not even a Mazada part. It ws bought from NAPA. I have the old part and the box the new one came in. I could see the car from the window and they just let it set for two hours. I was the first one in there that morning. I would not recommend this company to anyone. I don;t knowhow you received a five star rating. More
Pleased with the service that I received. Took my concern about a noise seriously, found the problem, and offered a solution. Would recommend this dealership to others. concern about a noise seriously, found the problem, and offered a solution. Would recommend this dealership to others. More