Sport Mazda - Service Center

Overfilled with engine oil !!! My service adviser was great but the Mechanic overfilled the engine oil resulting in my car smoking and my son with me getting scared. I had to go bac My service adviser was great but the Mechanic overfilled the engine oil resulting in my car smoking and my son with me getting scared. I had to go back and had the service redone. Hopefully there is no permanent damage to the car. More

Great Service Donny was extremely friendly and he got my service completed quickly. Would definitely recommend this dealer for service in the future and I will be b Donny was extremely friendly and he got my service completed quickly. Would definitely recommend this dealer for service in the future and I will be back. More

Service Jeremy kept me up to date with the service of my vehicle. Definitely a great experience. Will certainly keep servicing my car at your facility. Jeremy kept me up to date with the service of my vehicle. Definitely a great experience. Will certainly keep servicing my car at your facility. More

Another first-class experience with Sport Mazda. All the work again carried out speedily and efficiently. I simply wouldn't take my car anywhere else. work again carried out speedily and efficiently. I simply wouldn't take my car anywhere else. More

As always, the service at Sport Mazda was prompt, courteous, thorough and efficient...definitely one of the best, if not the best, dealer experiences I've had on a regular basis. Jeremy Maylath could courteous, thorough and efficient...definitely one of the best, if not the best, dealer experiences I've had on a regular basis. Jeremy Maylath couldn't have been better. More

Experience was great as usual with Donny. Called to make an appointment and had no problem getting the day and time I needed! Was greeted by name and was taken care of very quickly! I always like coming to an appointment and had no problem getting the day and time I needed! Was greeted by name and was taken care of very quickly! I always like coming to this service department; the assistance and knowledge is very professional! Thanks and will be back in 6K miles! More

Donny's level of customer service was outstanding. We have never experienced this level of service at any other dealership. You have exceeded our expectations. We have never experienced this level of service at any other dealership. You have exceeded our expectations. More

They are good person working and good service department Jeremy treatment right and wast my decision to take my car to the dealer I like Jeremy treatment right and wast my decision to take my car to the dealer I like More

Jay, my wife has a 2001 miata (not sure why miata is a misspelling on your website) that she purchased new. We have taken very good care of it over the years and used the mazda (not not sure why mazda is misspelling on your website) that she purchased new. We have taken very good care of it over the years and used the mazda (not not sure why mazda is a misspelling on your website either) service department at your location before you were there. The experience is usually good. On 2/1 we had a couple of service items completed. Valve cover gasket, fog light installed, and an oil change after service identified the oil was very low. My wife told me on 2/4 the car starting to make a weird noise. 2/5 I drove it and after warming up the power steering pump started to wine like it was low on fluid or the bearings were going out. I checked under the hood and noticed that the power steering cap was not secured. It was on so no fluid was leaking out, but not secured. 2/7 I called and explained this to Donny, who told be to bring it in. 2/8 we brought it in. Service was able to duplicate the issue. We discussed the issue and I explained that it was fine when it was brought in on 2/1. Donnie explained that it would not have been sabotaged. I explained that I was not accusing anyone, just stating what had happened. Donny explained 2 options, flushing the system that may or may not work. No charges were discussed for this. Or the new pump would be $609 (I found 3 online for $150), just for the part. He said that he would give the service manager the info and the manager would call me back on 2/9 (mon). 2/20 I recd a voicemail notifying us our regular service was due on the miata (ironic). This reminded me that I had not heard back from anyone. I called and spoke to Donny, who explained he had put the info on the manager's desk on 2/8, but would go and speak with him immediately. After being on hold for several minutes, I hung up. Donny called back 15 min later but I missed call. He left a message that the manager deemed the unrelated. I believe it was the first time he was aware or he dismissed it all together on 2/10. I still have not heard anything back from anyone. I am not looking for a handout or anything other than good customer support when the customer has a problem. The manager in this situation was pathetic. I am not sure where you get the 5 star rating other than claiming it yourselves, you are also probably the "best". You will probably be happy that you will never see myself or my wife in your care ever again. Along with any others that we happen to come into contact with. Oh, by the way, the issue has actually gone away and not making any noise anymore. If you plan to stay in business, you may want to reevaluate how you are doing it. More

Everything went well. He kept in touch with me about updates and parts and because I am still under 30day warranty for my car -there was no cost on this visit. Very friendly and listened to possible iss updates and parts and because I am still under 30day warranty for my car -there was no cost on this visit. Very friendly and listened to possible issues with vehicle. More