2,678 Reviews of Sport Mazda - Service Center
Great service when you need it. Ellie scheduled me for a recall on the passenger air bag. In addition I had a water pump leak. This was an unscheduled event,but Ellie put it on sched Ellie scheduled me for a recall on the passenger air bag. In addition I had a water pump leak. This was an unscheduled event,but Ellie put it on schedule and service was completed. You have great service people and I shall return. More
Helped us get a repair while over 5 hours away We were traveling from the North, over 1000 miles from this dealer location. While headed down and still in South Carolina, I called and spoke with E We were traveling from the North, over 1000 miles from this dealer location. While headed down and still in South Carolina, I called and spoke with Ellie about our issues. Ellie scheduled us for service upon our arrival, let us know the parts and service needed and got us back on the road the next day. The entire service department, including our technician Justin, were amazing! Excellent service and attention to details and our safety. More
Excellent Service Donny has provided excellent service for my car during the last 3 years I own a Mazda 3. He is knowledgeable, courteous and provide me good advises. Donny has provided excellent service for my car during the last 3 years I own a Mazda 3. He is knowledgeable, courteous and provide me good advises. More
From the beginning it was horrible Miscommunication from the beginning. I was not informed to bring in a card to get my car serviced. Donny had to tell me to listen and should have ques Miscommunication from the beginning. I was not informed to bring in a card to get my car serviced. Donny had to tell me to listen and should have questioned when I was told my maintenance was free. He had a condascending attitude and was argumentative making me feel uncomfortable. No consumer should be talked to this way specially when you come in an hour early to be considerate of their time. More
Vacation disrupted by car breakdown Our car broke down while in Orlando. We had traveled from the Northern Virginia area, and had no idea of what to expect from service repair shops in t Our car broke down while in Orlando. We had traveled from the Northern Virginia area, and had no idea of what to expect from service repair shops in the Orlando area. Donny was amazing! He sincerely cared about our vehicle and our family's vacation not getting disrupted. From a loaner car, to honest feed back regarding the best way to repair the car, I always felt like Donny was my trusted advisor that I had known for years, even though I just met him. It is honest and sincere people like Donny that restores my faith and trust in people. I would highly recommend this dealership because of Donny! More
Nice experience She is always available to provide a good service, She's very professional ,attentive, bilingual and knows her work, great customer services. Always i She is always available to provide a good service, She's very professional ,attentive, bilingual and knows her work, great customer services. Always is a nice experience More
excellent experience First time user and had a great experience from Ellie the service adviser to Jason the tech who did the work on my vehicle. First Ellie she really kn First time user and had a great experience from Ellie the service adviser to Jason the tech who did the work on my vehicle. First Ellie she really knows what She's doing and just a very pleasant person to work with.She kept me informed on the status of my vehicle and explained all repair needed. I had the opportunity to watch Jason align my vehicle and I was impressed by his work and attitude while working on my vehicle. More
Great service and support Despite being super busy, Ellie still treated me with kindness and courtesy. Service found my brake fluid to be off-color and flushed it right away. Despite being super busy, Ellie still treated me with kindness and courtesy. Service found my brake fluid to be off-color and flushed it right away. I received great personal attention, and am satisfied with the service. More
Exceptional Cutomer Service Sports Mazda did me a huge favor. I bought a used car from them and had it in the garage until my 17 year old son was ready to use it. He sat in the c Sports Mazda did me a huge favor. I bought a used car from them and had it in the garage until my 17 year old son was ready to use it. He sat in the car and ran the battery down. Mr. Kevin Mullinax called me personally and told me who to call to have the car towed back to Sports Mazda and then they fixed the car, double checked everything, and charged me not a penny! I can't believe it. That is exceptional customer service. I had already bought the car so they didn't have to do any of that. I also received a call from the service department manager. Do not hesitate to do business with Sports Mazda. They will treat you more than fairly. This kind of service doesn't happen very often. I am a very happy customer. More
Excellent I visited this service center for a routine oil change. I scheduled able to schedule my appointment online. The entire experience was great! Excellent I visited this service center for a routine oil change. I scheduled able to schedule my appointment online. The entire experience was great! Excellent customer service! More