Sport Mazda - Service Center

Sport Mazda responded

Simon, Great to hear from a loyal customer. I appreciate the very kind words for the Sport Mazda Service Center. It took me some negotiating with Mazda to be able to customize our new facilities, but they agreed and I know believe I have one of the nicest and most comfortable service facilities just for my customers. I thank you for noticing and for being our customer. Please enjoy. Jay Mealey, GM/Owner

Sport Mazda responded

Janet, Thank you for the nice review. It is also accompanied by a photo of a beautiful new Mazda and some happy people. I appreciate very much you choosing my dealership for your new Mazda. The kind words you wrote about the experience Marilyn Santos provided during your buying visit will make her very happy. She did try very hard to make sure you left with the car you wanted. Please enjoy your Mazda and I am so proud to welcome you to the Sport Mazda family. The Mazda is the kind of car that is just so fun to drive that you wake up every day looking for a place to drive. May you have many miles of safe and fun Mazda driving. Jay Mealey, GM/Owner

Sport Mazda responded

It was a delightful review and I know that Stephen Mendez will certainly appreciate the kind comments. He is an excellent Service Advisor and has a great ability to communicate with his customers so as to make sure everyone feels a part of the service process. When I talk to him I often think that it is a trusting feeling that I come away with. Thank you for being our customer and for taking your valuable time to write this review. I do think Sport Mazda has the greatest customers around. That certainly includes yourself. Jay Mealey, GM/Owner

Sport Mazda responded

Richard, Thank you for taking your valuable time to write this review. Stephen Mendez and Nick Radoslavov were glad to make your visit and enjoyable one and especially making sure you were in and out without delay, while making sure your car received the service it required. We look forward to seeing you again whenever you need service for your car. Jay Mealey, GM/Owner

Sport Mazda responded

Florence, I am so glad that you enjoyed your visit to the Sport Mazda Service Center and that Stephen Mendez made your visit enjoyable and successful. Loved the nice comments on the waiting area as it was really made so that customers like yourself could relax while waiting for their cars. We are so glad you are our customer. Look forward to seeing you again. Jay Mealey, GM/Owner

Sport Mazda responded

Sdillon, I am always happy to hear that a customer enjoyed their visit to our Sport Mazda Service Center and that one of our Service Advisors made it a great and enjoyable experience for them. Thank you so for your kind comments about James Resmondo, your Service Advisor. I promise you that he will be here to continue to provide you that same service each and every visit. You are our customer and you deserve it. Thank you for your kind review. Jay Mealey, GM/Owner

Sport Mazda responded

Michael, As a loyal customer, I appreciate very much you taking your valuable time to let us know about your service visit. I believe that the service department realized the most benefit out of our move to the new facility. Certainly our service customers now have a roomy new waiting area with features to make it more comfortable. I especially like the Starbucks coffee and the Service bay TV. I appreciate the nice things you had to say about Nick Radoslavov, your Service Advisor. He is a real fine man and a favorite of so many of our customers. Thank you for being our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for letting others know about your service experience at Sport Mazda. Last year saw the move to our new facility and a service area with many new features to make our owners comfortable while awaiting service. Facilities, equipment and staffing were increased to accommodate even more cars. Stephen Mendez is one of our new Service Advisors who seems to have fit right in with our friendly and professional service team. I am proud to see that he made your service visit enjoyable. I am glad to have you as our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for the review for Nick Radoslavov and the Sport Mazda Service Center. It is really a shame that when our Service Advisor and technicians do such a good job for a customer that it is spoiled, in the their eyes, by something so easy to do as washing a car correctly. I can tell you that it is not acceptable and I apologize for your spoiled visit. I am happy that you are our customer. It was kind of your to not penalize the excellent job that the rest of the staff did that day. When you have the time, please stop in at the Center and tell them that the owner told you they owe you a wash. Thank you, Jay Mealey, GM/Owner