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Sport Mazda - Service Center

Orlando, FL

4.7
2,676 Reviews

2,676 Reviews of Sport Mazda - Service Center

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June 10, 2018

Customer for life I have been a loyal customer with Mazda for over 20 years. I will always reccomend Mazda to anyone I know. I’m treated like a queen from entering the More

by Munecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Cruz
Jun 25, 2018 -

Sport Mazda responded

Munecca, You must know how thankful I am to have loyal customers like you. It is the reason we have this new store with wonderful facilities for our customers. It is the reason we have a great reputation, having been awarded the Dealerrater Mazda National Dealer of the Year for the last three years and Florida's Mazda Dealer of the Year for the last six years. Our loyal customers are like family and will always be treated like the treasure they are to us. Thank you for being our great customer and for writing this wonderful review. Jay Mealey, Owner

June 09, 2018

Needs Diversity training! James was terrific and I would have given my experience a 5 except for how I was halfway greeted then ignored by the only female Service Adviser wor More

by Recently moved to Florida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Diaz, James Resmondo
June 08, 2018

Stephen took care of my needs promptly. Stephen is a great service representative. He knew what I needed and made an appointment at a convenient time. Made sure everything was complete - was More

by carolg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Webb
Jun 29, 2018 -

Sport Mazda responded

Carol, I am happy that your visit to my Sport Mazda Service Center was an enjoyable one. Service Advisors, like Stephen Mendez, are worth their weight in gold to our customers. It seems that their main concerns are always on their customers and making sure that they are well cared for during their visits. I thank you for being one of our wonderful customers and for taking your valuable time to let others know of your visit. Jay Mealey, Owner

June 07, 2018

first service schedule for my mazda6 10 stars to all. location, facilities, staff. amazing experience. i will recommend this dealership anytime to friends and family. attention to details More

by hector.calzada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Jun 29, 2018 -

Sport Mazda responded

Hector, I am glad to hear that your first visit to our Service Center with your new Mazda 6 was such a great experience. I hope that each visit you make throughout your ownership will be just as good or better. Nick Radoslavov and the rest of our Service Advisor team are the friendliest and most caring group you have ever met. Our technicians often take their time to make sure that our customers are happy with their work. Thank you for your kind review and I am proud to have you as our customer here at Sport Mazda. Jay Mealey, Owner

June 05, 2018

Great and fast service!!! Best service, deserves more stars. First oil change and servicing or my Madza cx-5. Explained everything and answered all my questions. Will definitel More

by Donchochin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov, Natalie Deonath
Jun 05, 2018 -

Sport Mazda responded

Thank you. It is always a pleasure to receive a positive review from a satisfied customer. I am confident that Natalie and Nick will be proud to read your comments and no that your first oil change and servicing on your new Mazda CX-5 was well received. Thank you again and you are always welcome at the Sport Mazda Service Center. Jay Mealey, Owner

June 03, 2018

Stephen should be the standard for customer service reps Stephen was a very pleasant gentleman. He greeted me with a smile and was very informative. I decided to run errands while waiting and Stephen contact More

by dr_pinna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Sport Mazda responded

I do think that my Service Advisor team is one of the key reasons that Sport Mazda Service Center has made us so many loyal customers like yourself. I appreciate reading every one of these review and I am grateful that they continue to go out of their way to make our customers happy. Communication throughout the service is so important to me, and Stephen and his coworkers really take that to heart. I know he will be happy to know that he has been instrumental in making another loyal customer. Thank you, Jay Mealey, Owner

June 03, 2018

Nick was awesome ! Had a great first service at sports Mazda. Nick was extremely helpful in helping coordinate this service of our vehicles. Look forward to a long re More

by Robrax3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Parker, Nick Radoslavov
Jun 05, 2018 -

Sport Mazda responded

Great to have you as a new customer for the Sport Mazda Service Center. Glad that Nick Radoslavov, your Service Advisor, was there to provide you the service you deserved. I look forward to you returning and being a loyal member of our Sport Mazda family. It is great customers like yourself that have made us successful. Thank you so much, Jay Mealey, Owner

June 03, 2018

Excellent customer service Ellie has been providing excellent customer service over the last 4 years. She goes above and beyond to provide excellent services. She is such a joy More

by tonymoo73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 05, 2018 -

Sport Mazda responded

Tony, Ellie Diaz is a joy to have on our service drive. Not only is she a fantastic Service Advisor, she is a wonderfully friendly and caring person. Never without a smile, I think she has become the symbol of our service and I know so many customers are happy she is here. Thank you for reminding us how fortunate we are to have her. It is customers like yourself who have made us a successful dealership. Thank you, Jay Mealey, Owner

June 01, 2018

A little Sunshine to A Gray day Izzy was great, he understood my needs, wants and expectation for my next vehicle this is my 5th Mazda and I would definitely buy another one and con More

by Ly1321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izzy Camareno, James Resmondo, Keira Christman
Jun 06, 2018 -

Sport Mazda responded

On behalf of Israel, Keira and James and the rest of our Sales and Service Teams, let me thank you for your loyalty, trust, and continued commitment to Sport Mazda. Thank you for being such a loyal Mazda customer and choosing us for your 5th new Mazda. I am grateful for the many nice comments and for letting others know of your vast experience with this dealership. Thank you most of all for being our GREAT CUSTOMER and a valued member of the Sport Mazda family. Jay Mealey, Owner

June 01, 2018

Best dealership in town Ellie was amazing! I know nothing about cars so when I usually take my car in places they take advantage of me and try to get me to buy everything I d More

by Cocobumz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian San Pedro, Ellie Diaz, Natalie Deonath
Jun 05, 2018 -

Sport Mazda responded

Thank you for taking your valuable time to write this review for Ellie Diaz and the visit you experienced at Sport Mazda Service Center. Our Service Advisors, like Ellie, are here to make sure you and your car receive the best care each and every visit. That includes being aware of situations and advising you how to best keep your car safe while taking care of important things first, and how long others can be delayed. On that, she is an expert. Thank you for being our customer, from both our Sales and Service teams. Thank you, Jay Mealey, Owner

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