2,677 Reviews of Sport Mazda - Service Center
Great Service! We were very pleased with the attention and friendly atmosphere as soon as we arrived! Car was ready very quickly and Nick ever volunteered to get our We were very pleased with the attention and friendly atmosphere as soon as we arrived! Car was ready very quickly and Nick ever volunteered to get our car in a terrible Thunderstorm to us. That's the kind of service we remember. Thank you so very much! More
Great service, understood my needs got me out in time. I live a bit far (Waterford) so I usually drop by when I am in the area. I called for an appointment as I just needed oil change and tire rotation. St I live a bit far (Waterford) so I usually drop by when I am in the area. I called for an appointment as I just needed oil change and tire rotation. Stephen answered my call and assisted me all the way. I needed a 9:30 am appointment, and the earliest available was 11:15, however Stephen mentioned he would give me a hand, while also maintaining the service for other appointments. I was very pleased and things went well. He made me aware of repairs for my next appointment, and I was good to go. Thanks Stephen! More
Good service I came in for my oil change and mileage maintenance.. As soon as I pulled in Nick greeted me at my car to take my mileage. Nick was friendly even in t I came in for my oil change and mileage maintenance.. As soon as I pulled in Nick greeted me at my car to take my mileage. Nick was friendly even in the hot 95 degree weather. He told me it would be about 1 hour 15 mins to do every thing so I brought some work papers in with me. I had been waiting only a few minutes when nick came back to tell me about some corrosion on my battery... Nick offered to take me to the maintenance shop so I could see 1st hand what he was talking about and what his suggestion was. He was patient and clearly explained everything. Even with the Complimentary car wash I was in and out so fast I didn't have to check my watch once😊 thank you Nick - Queenlala53 More
Satisfied customer Nick was very courteous and professional. He got me in and out in a reasonable time and was upfront about coupons for service that he could utilize wh Nick was very courteous and professional. He got me in and out in a reasonable time and was upfront about coupons for service that he could utilize which saved me a good amount of money. Very satisfied with the service. More
The best service and atmosphere you could ever ask for I’d like to start by saying this place is stunning, what a beautiful dealership. When you walk in everything is open and bright. You are greeted immed I’d like to start by saying this place is stunning, what a beautiful dealership. When you walk in everything is open and bright. You are greeted immediately with welcoming and open gestures making you immediately feel valued and appreciated for even stepping foot inside. Natalie has always been my advisor and I absolutely love her. She’s very professional and makes me feel valued as a customer like no other business has. I recently went in for service and basically there is a checklist technicians will go through in order to make sure your car is safe and ready to go, Natalie frequently updates me as my car goes through this checklist and let’s me know if the technician suggests to replace a part or simply to let me know all is well. As you wait, you’ll have a few couches to lounge, a bar to sit at Incase you have important business or browsing to do on your computer, and multiple tables with chargers for your phones to sit and relax as well, also free WiFi. There is a Starbucks coffee machine with sugar and creamer, water and various snacks to choose from. Once my car was done, Natalie comes and tells me I’m all set and walks me out the door. I opted for the complimentary car wash, this will add a few extra minutes to your stay, but what a fantastic option. My car was handled with care and everything was serviced properly. It’s all in the details, and this dealership gets that through your entire stay, to the moment you walk in to the moment you have to say goodbye. What a fantastic establishment to do business with. I will be recommending everyone I know to visit and I’m recommending whoever reads this to visit as well. Thank you. - Zoom Zoom More
Above and beyond Nick and others on the service team went above and beyond expectations. Our 2007 vehicle had a loud friction noise that we needed to have checked out. Nick and others on the service team went above and beyond expectations. Our 2007 vehicle had a loud friction noise that we needed to have checked out. Nick got us in to drop off vehicle and found a simple fix instead of a new drive shaft saving us money. Check engine light came on as I was driving to drop it off so they looked at that too and found a stuck thermostat and also noticed warn belts. All was fixed efficiently and with a focus on getting the vehicle back on the road. I can trust the service advisors and the mechanics with my new and used vehicles. More
Excellent Service I was greeted quickly when I drove into the service are, The efficient rep asked a few questions, checked the mileage and took me inside to write up m I was greeted quickly when I drove into the service are, The efficient rep asked a few questions, checked the mileage and took me inside to write up my order. She indicated that Nick would keep me appraised of the status of the service, which was not needed since the service was performed quickly. When I left, I asked Nick a few questions which he responded to quickly in terms I could understand. More
Takes care of the owners Stopped in to make an appointment for scheduled maintenance and Nick was able to get me in that day. Car was done in about an hour and was out the doo Stopped in to make an appointment for scheduled maintenance and Nick was able to get me in that day. Car was done in about an hour and was out the door. We have never had any issues with the service department, they take care of the customers. More
True Customer Care I can honestly say Ellie is exceptional at customer care. She knows not only my needs as a customer but me as a person and makes me feel welcome every I can honestly say Ellie is exceptional at customer care. She knows not only my needs as a customer but me as a person and makes me feel welcome every time I step through the door. The entire team at Sports Mazda are awesome and I would recommend the sales team to anyone looking for a new Mazda or top notch preowned vehicle. More
Maintenance The second time I have come for maintenance with Nick as my service person. He is a delight and knowledgeable. I will continue to go to Mazda. The second time I have come for maintenance with Nick as my service person. He is a delight and knowledgeable. I will continue to go to Mazda. More