Sport Mazda - Service Center

Experience I can't say enough about Noel and the sport mazda team . I live closer to anoyher mazda dealer and won't go there because I believe the experience her I can't say enough about Noel and the sport mazda team . I live closer to anoyher mazda dealer and won't go there because I believe the experience here was world class. More

Service I arrived without an appointment, but Ellie got me scheduled and checked in. No problem found with my Mazda, but Ellie informed me this what the warra I arrived without an appointment, but Ellie got me scheduled and checked in. No problem found with my Mazda, but Ellie informed me this what the warranty is for. Ellie kept me updated during the wait, then got my car washed as well. Alway get great service here at Sport Mazda. Thank you Ellie for your assistance. More

Vehicle maintaince Angelo Nieves was super cool and friendly, took care of me very quick and made sure my car was taken care of. Would definelty reccomend him and sport Angelo Nieves was super cool and friendly, took care of me very quick and made sure my car was taken care of. Would definelty reccomend him and sport Mazda to friends and family. More

Nick is your guy. Obviously Nick has a very good working relationships with co-workers, he gets things done. I told him something came up & needed this done as soon asa Obviously Nick has a very good working relationships with co-workers, he gets things done. I told him something came up & needed this done as soon asap and he made it happen. I have gone to him religiously as if he’s my barber! Won’t change him. And, the rest of the staff in the service counter have awesome raport with customers. More

GREAT customer service ALWAYS!!!! BUT....... Hello I have been a Florida resident for 5 years , since I've arrived I have been using Sports Mazda, I had a Mazda 3 2006 then purchased a Mazda 6 20 Hello I have been a Florida resident for 5 years , since I've arrived I have been using Sports Mazda, I had a Mazda 3 2006 then purchased a Mazda 6 2016 at sports Mazda. I have always been received professionally with GREAT customer service from every one. My concern is even with an appointment scheduled no matter if its a tire change or an oil change I have to wait around 3 hours. I think EVERY time I visit that's not acceptable, especially at the rate that the customers are being charged for the service the wait time is just way to much, I do like going there for the great customer service and accommodations but I'm strongly considering another certified place to get my car serviced. Is there anyway it can be adjusted or resolved ?Thank you for your time and attention to this matter. More

Five times the charm I had what I am told a very rare problem. Since I bought my 2018 Mazda 5 two months ago the navigation system had a problem tracking the actual locat I had what I am told a very rare problem. Since I bought my 2018 Mazda 5 two months ago the navigation system had a problem tracking the actual location of the vehicle. Half the time the navigation system was showing the car on parallel roads or in a field parallel to the road. When this happened the audio would keep repeating rerouting giving directions to get the car back on the recommended route. It took five visits to the service center to analyze and resolve the problem. An hour each way from my home meant 10 hours of driving and a minimum 5 hours in the waiting area. Everyone was very professional, great attitudes, the problem got solved, just wasted a great deal of personal time with a problem I had no control over and disappointed with dealing with a new car problem, when it should have been a great new car experience. Navigation system check out from the factory must not have been detailed enough to verify working properly. More

Great Employee Natalie is one of the nicest and most patient person I’ve ever met, I was running late to pick up my car and she was very kind and explained very clea Natalie is one of the nicest and most patient person I’ve ever met, I was running late to pick up my car and she was very kind and explained very clearly what I needed to get done on my car. She always has that wonderful smile on her face! More

Committed to Excellence Ellie and Nick both unfailingly provide superb customer service -- always courteous and efficient. This was my 3rd new car, scheduled express mainten Ellie and Nick both unfailingly provide superb customer service -- always courteous and efficient. This was my 3rd new car, scheduled express maintenance visit; as usual, a pleasurable experience that went quickly and smoothly. More

Amazing Since I arrived I was greeted immediately, he was really friendly. They worked in a timely manner. Great customer service and atmosphere. Great amenit Since I arrived I was greeted immediately, he was really friendly. They worked in a timely manner. Great customer service and atmosphere. Great amenities, recommended More