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Sport Mazda - Service Center

Orlando, FL

4.7
2,677 Reviews

2,677 Reviews of Sport Mazda - Service Center

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November 09, 2018

Prompt and excellent service and attention Very prompt, courteous and explicative, As soon as I went in Ellie asked how can she be of service and was very professional and diligent during my ti More

by Adonis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Dec 21, 2018 -

Sport Mazda responded

Adonis, I appreciate you taking your valuable time to write about your recent visit to the Sport Mazda Service Center. I know that Ellie Diaz, your Service Writer, looks forward to hearing from her customers. She will be very happy with yours. Thank you for being our valued customer and you will always be welcome at Sport Mazda, JAY MEALEY, OWNER

November 09, 2018

Outstanding! As always, Natalie greats me with a welcoming smile! Thank you, Natalie, for your excellent attention to detail and service. You and your team are t More

by 2018mazda3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
Dec 21, 2018 -

Sport Mazda responded

Thank you for your kind review. I really appreciate our loyal customers, like yourself, letting others know about their experience at the Sport Mazda Service Center. You are right. Natalie Deonath, I know, will appreciate your kind comments on the service she provides. It is quite a compliment to say that she is the reason why you keep coming back to Sport Mazda. I think that you are right. It is the staff at Sport Mazda that makes all the difference for our customers. thank you for being our loyal customer. JAY MEALEY, OWNER

November 09, 2018

Excelent service Every time I come to get my car for service they receive me with a smile. They take the time to go over everything my car is going in for and if it ne More

by LORRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arce, Edwin Acevedo
Dec 21, 2018 -

Sport Mazda responded

Lorrie, Thank you very much for being our loyal customer. I am so happy to hear that the service you receive from the Sport Mazda Service Center is consistently excellent. That is a real compliment and I cannot tell you how much I appreciate it. Stephen Mendez and the other Service Writers and Technicians are proud to do everything they can to keep our customers well satisfied. Thank you again for the nice words and for being a very valuable customer. JAY MEALEY, OWNER

November 06, 2018

Superior service Stephen was amazing. He's literally exactly what I look for in a service representative. I've never met another service representative that truly care More

by pookie102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Deonath, Angelo Nieves
Dec 21, 2018 -

Sport Mazda responded

Thank you for the kind comments in your review. Stephen Mendez is an amazing Service Advisor and that is not me talking. Many people, like yourself, have experienced the great care that he has for his customers and let me know how much he is appreciated. It was very kind of you to let others know about how he assisted you with your parts issue and made your visit as enjoyable as possible. Thank you again for this review and for being our valued customer. You we always be welcome at Sport Mazda. JAY MEALEY, OWNER

November 06, 2018

Excellent Service Stephen is very attentive to all the customers needs. He makes sure to check up and see how we’re doing which is very kind of him. He keeps us updated More

by Marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Radoslavov
Dec 20, 2018 -

Sport Mazda responded

I appreciate hearing from you that our Service Advisors are making sure that our customers needs are job one. Both Stephen and Nick are extremely personable and customer-friendly, and at the same time are committed to take their professional responsibilities to their customers to heart. I am grateful to our wonderful customers, like yourself, who are so kind to write reviews letting others know about how they were treated at Sport Mazda Service Center. The entire staff appreciates knowing whether they are doing the things that make our customers happy, Reviews do that very well. So, I thank you very much for being our great customer and for writing this review. Stephen, Nick and I are proud to have you as a valued member of our Sport Mazda Family. JAY MEALEY, OWNER

November 06, 2018

The WOW Factor ! Incredible experience -Natalie was the best ! Sincere and Knowledgeable with a great smile. Walked us over to parts department to ensure parts were in More

by Bucsdude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
Dec 21, 2018 -

Sport Mazda responded

Thank you for your enthusiastic review of the service that Natalie Doenath, Service Advisor, provided during your last visit to the Sport Mazda Service Center. I think the "WOW!" got my attention right away and I am glad that you feel that way about the service that she provided. She is friendly and does work with a smile and she is happy when she can make sure her customer is satisfied. Thank you for being a great customer and I appreciate very much you taking your valuable time to write this review. JAY MEALEY, OWNER

November 05, 2018

Great. Great service experience, I always get treated right. Natalie is wonderful. She always greets me by name. Thank you guys for all your help. Overall gr More

by Kett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
Dec 20, 2018 -

Sport Mazda responded

Kett, Thank you so much for being our loyal customer. As always, your business is very much appreciated as is your kind review. The Sport Mazda Service Center has some wonderful Service Advisors, and Natalie is one of them. It is great to hear that she always makes sure you are treated right and always provides great service each visit. Thank you for choosing Sport Mazda and we will always value your business. JAY MEALEY, OWNER

November 03, 2018

Courteous, Professional, and Customer Focused Nick worked really hard to get me checked-in, he met me at my vehicle when I drove up for my service appointment. He exhibited a pleasant and professi More

by Anthony X321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Dec 20, 2018 -

Sport Mazda responded

I am grateful to you for your kind review of your latest visit to the Sport Mazda Service Center. It is appreciated very much that you let others know of your experience and included all of the services Nick Radoslavov, your Service Advisor, provided. One of the most important to me is how Nick and the other Service Advisors make sure that our customers know about and receive any discounts or special offers available, whether the customer is aware are not. Savings can sometimes be significant. I am proud of our many loyal customers and the great reputation that they have given us through these reviews. Thank you so much for being a very valued customer. We appreciate your business. JAY MEALEY, OWNER

November 03, 2018

Poor service Asked Nick if anything could be done about scratches in car. Didn't offer advice or offer to have detailing look at it. Dealer showroom floors were di More

by Ns1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Nick Radoslavov
Dec 11, 2018 -

Sport Mazda responded

This is Jay Mealey, Owner. I am very disappointed to hear about your perception of my dealership and I apologize that our Fresh Brew Starbucks Coffee Machine was out of service when you arrived. (it is upkept by a 3rd party vendor and does go down from time to time, unfortunately) Please let me know when you may be back in the area and I will be sure and get those scratches looked at. Sincerely, Jay Mealey jaymealey@gmail.com

November 01, 2018

Out of state inspection. I love out of state and was purchasing a Mazda from an independent shop. I had Stephen and his team inspect the car for me before I felt comfortable s More

by UKroadracer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Sport Mazda responded

I am glad that we could help. We have a very experienced and well-trained Mazda service team, and I am very confident that they made sure your assessment was accurate and fair. Thank you so much for trusting us to help you with your buying decision. I appreciate very much you taking your valuable time to write this review. JAY MEALEY, OWNER

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