2,677 Reviews of Sport Mazda - Service Center
Prompt and excellent service and attention Very prompt, courteous and explicative, As soon as I went in Ellie asked how can she be of service and was very professional and diligent during my ti Very prompt, courteous and explicative, As soon as I went in Ellie asked how can she be of service and was very professional and diligent during my time there. More
Outstanding! As always, Natalie greats me with a welcoming smile! Thank you, Natalie, for your excellent attention to detail and service. You and your team are t As always, Natalie greats me with a welcoming smile! Thank you, Natalie, for your excellent attention to detail and service. You and your team are the reason why I keep coming back to Sport Mazda! More
Excelent service Every time I come to get my car for service they receive me with a smile. They take the time to go over everything my car is going in for and if it ne Every time I come to get my car for service they receive me with a smile. They take the time to go over everything my car is going in for and if it needs extra service they let me know..... More
Superior service Stephen was amazing. He's literally exactly what I look for in a service representative. I've never met another service representative that truly care Stephen was amazing. He's literally exactly what I look for in a service representative. I've never met another service representative that truly cares about his customer's needs. I had an issue with my insurance not covering certain parts that needed to be replaced and he looked into it without hesitation. Stephen was very friendly and our conversations made waiting and my overall experience great! Angelo and Natalie were also so friendly. Next time I go I know exactly who to ask for!:) More
Excellent Service Stephen is very attentive to all the customers needs. He makes sure to check up and see how we’re doing which is very kind of him. He keeps us updated Stephen is very attentive to all the customers needs. He makes sure to check up and see how we’re doing which is very kind of him. He keeps us updated as much as possible and his services are exceptional. Fantastic service advisor! Nick was also very kind during my visit. He was attentive and extremely helpful. Very efficient and kind! More
The WOW Factor ! Incredible experience -Natalie was the best ! Sincere and Knowledgeable with a great smile. Walked us over to parts department to ensure parts were in Incredible experience -Natalie was the best ! Sincere and Knowledgeable with a great smile. Walked us over to parts department to ensure parts were in stock before proceeding with sale. Service completed in time quoted with a phone call to inform us. WOW ! More
Great. Great service experience, I always get treated right. Natalie is wonderful. She always greets me by name. Thank you guys for all your help. Overall gr Great service experience, I always get treated right. Natalie is wonderful. She always greets me by name. Thank you guys for all your help. Overall great dealership. More
Courteous, Professional, and Customer Focused Nick worked really hard to get me checked-in, he met me at my vehicle when I drove up for my service appointment. He exhibited a pleasant and professi Nick worked really hard to get me checked-in, he met me at my vehicle when I drove up for my service appointment. He exhibited a pleasant and professional disposition. Nick gave me an accurate assessment of how long the vehicle inspection and servicing would take. following the inspection, he communicated additional service items I could choose to have addressed. Nick also made me aware of sales promotion and discounts that were available for the areas I was having serviced. overall, Nick played a significant role in making my overall experience with Sport Mazda's service department a pleasant one. Great Job to Nick and to those who hired and trained him, well done! More
Poor service Asked Nick if anything could be done about scratches in car. Didn't offer advice or offer to have detailing look at it. Dealer showroom floors were di Asked Nick if anything could be done about scratches in car. Didn't offer advice or offer to have detailing look at it. Dealer showroom floors were dirty. Coffee machine was broken. We live 30 miles away and bought the car at this dealer, but honestly do not have to drive 30 miles to get this kind of service. Dissatisfied More
Out of state inspection. I love out of state and was purchasing a Mazda from an independent shop. I had Stephen and his team inspect the car for me before I felt comfortable s I love out of state and was purchasing a Mazda from an independent shop. I had Stephen and his team inspect the car for me before I felt comfortable signing the contract. Stephen and his technician did a great job giving me a fair assessment of the cars current condition and the faults they found. They kept me up to date and the prices were very fair. More