Sport Mazda - Service Center

Sport Mazda responded

Lulu, I am glad that the changes at Sport Mazda Service Center have given you confidence in our professionalism. All of the changes we have made in the last two years were driven directly by customer comments, like your own. I try not to miss a review and it has made a great deal of difference in our planning. Thank you for the kind comments about the new facility. I was trying to make sure it was both easily accessible and comfortable for all of our valuable Service Customers. The new facility has also allowed us to add staff with the latest training and certifications, and update every system on the service floor. You can be sure that it all meant to provide the service you deserve and should expect at a Mazda dealership. Thank you for being our valuable customer. On behalf of the entire Sport Mazda team, I want to wish you and yours a very Happy Holiday Season. JAY MEALEY, OWNER

Sport Mazda responded

Engel, It was our pleasure to provide you service for your car. I am sure that both Ellie Diaz and Stephen Mendez were happy that you enjoyed your visit and recommended them to others. It means a great deal to all of us that our customers are happy. On behalf of all of us at Sport Mazda and especially the Sport Mazda Service Center, we thank you for your review and for being a great customer. We would also like to wish you and yours a very Happy Holiday Season. JAY MEALEY, OWNER

Sport Mazda responded

It was indeed a pleasure to make sure that we were able to make things right for a good Mazda customer. We are happy to welcome you to our family and are always available to assist you throughout your ownership. I know that Stephen Mendez was happy to assist you and be able to solve the problem you were experiencing. Now that you are back on the road and enjoying your Mazda CX-3 again, we hope that you think of us the next time you need service for your Mazda. I cannot tell you how much I personally appreciate the especially complimentary words you had to say about my dealership. Premier Customer Service is the direction that Mazda wants their dealerships to pursue. I am glad to learn that you think we are example of what that should be. We are so happy to have you as our customer and want to wish you and yours a very Happy Holiday Season. JAY MEALEY, OWNER

Sport Mazda responded

This was one of the most meaningful reviews I have read. I cannot think of a better compliment than to write a review just to let us know that we did exactly what we should do for each and everyone of our customers. It is what you should expect, and what you deserve. I welcome you a a much appreciated loyal Sport Mazda customer and you will always be welcome at our Sport Mazda Service Center whenever we can assist. Nick Radoslavov, your Service Advisor, will be glad to know that you are very happy with his services. Your Friends at Sport Mazda. I wish you a very Happy Holiday Season from all the staff of Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Cathye, Thank you for taking your valuable time to write a nice review for Natalie Doenath and the Sport Mazda Service Center. It is no small contribution, but words that our Service Staff appreciates so very much. Every time they receive a nice review like yours, I just know that they will try every harder for the next customer. Valuable and loyal service customers, like yourself, are who have provided a wonderful reputation and made sure our customers continue to receive the service they should expect and Deserve. Thank you so much for being a loyal member of the Sport Mazda family. Please enjoy the upcoming Holiday Season. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for your review. I am glad to hear that your visit to the Sport Mazda Service Center was successful. Some issues are difficult to replicate, but It sounds like the test drive made it possible to reach a solution. I am grateful that the result was "Service was fast and all is well". Thank you again for being our valuable customer. Natalie and the rest of the Service Advisor team will always look forward to your visits. JAY MEALEY, OWNER

Sport Mazda responded

Tom, Our loyal customers have made such a difference at Sport Mazda this year, especially our Sport Mazda Service Center customers. A visit to have your car maintained is certainly not as emotional as buying a new Mazda, but our great customers, like yourself, continue to write the nice reviews. I know that it has really made a difference to our service team and how they try even harder every day to make our customers satisfied. On behalf of our wonderful Service Advisors, Technicians, Parts Dept, and support, I want to thank you so much for taking your valuable time to write this review. Proud to have you as our loyal customer. JAY MEALEY, OWNER

Sport Mazda responded

Your review is much appreciated. The entire team is grateful for the very kind words you had about your recent visit to the Sport Mazda Service Center. Your Service Advisor, Angelo Nieves, was glad to hear that you were happy with the service provided. Thank you so much for being our valued customer and you will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Linda, Thank you and your husband for trusting us for the repair of your 99 Mazda B4000 Truck. As you mentioned Sully, our chief technician, is just the person you want. He knows Mazdas, old and new, and his expertise is invaluable. I am so grateful that Nick and Sully made sure that your truck was back to you by your deadline. Our customers are so valuable to us and there is never a doubt that our Service Team will always do their best to meet your needs. Thank you for being a loyal customer of the Sport Mazda Service Center and your nice review is very much appreciated. JAY MEALEY, OWNER