2,677 Reviews of Sport Mazda - Service Center
Sometimes service isn't just about the car. I was in for a regular service oil change. While waiting in the lounge I observed a young mother and her child. Mom was preoccupied with her smart p I was in for a regular service oil change. While waiting in the lounge I observed a young mother and her child. Mom was preoccupied with her smart phone, while the little child (I'm guessing 3 or 4 years old) had nothing to entertain her. There is a toy with parts that slide around, and the child played with that for a while, but then began to explore. Mom would notice every so often and yell at the child to stop, but then went right back to her smart phone. This happened several times. I finally asked Ellie if the television could be changed from news to something kid friendly. She asked Donny who told me that the owner only allowed the news channel, but he made a phone call and then the television was changed to the Disney channel. My car was finished by then, so I don't know how it turned out, but I was happy to know that Ellie and Donny listened and did what they could to entertain a child being ignored by it's mother. Sometimes service isn't just about the car. More
Recall I received a letter from Mazda saying I had a recall called my sales person Noel and right got me in with Natalie to solve the problem. Everytime I co I received a letter from Mazda saying I had a recall called my sales person Noel and right got me in with Natalie to solve the problem. Everytime I come in for service they treat you like family . More
No Express Service Had a preset appointment for an “Express” oil change. At check in I requested no tire rotation and Not to wash after as I was in a hurry. Express oil Had a preset appointment for an “Express” oil change. At check in I requested no tire rotation and Not to wash after as I was in a hurry. Express oil & filter only. After waiting an hour with no updates, I had to inquire where my car was. Another 15-20 minutes later, I got my car back with smudges on my interior. Well over an hour is way too long for a scheduled express oil change! More
Fast and awesome service from Nick R. I arrived at the Service Center without an appointment very early on a Friday morning. The moment I stepped out my vehicle Nick came by immediately to I arrived at the Service Center without an appointment very early on a Friday morning. The moment I stepped out my vehicle Nick came by immediately to attend me. I explained what I needed and he took care of my car needs right away. Excellent, friendly and speedy service. Customer Service was awesome, as usual. More
Amazing! Exquisite service provided by Angelo, the pricing and service was very up to par! His propensity towards service is more than striving! Pricing was sp Exquisite service provided by Angelo, the pricing and service was very up to par! His propensity towards service is more than striving! Pricing was spot-on and I would like to take him to play a game of polo with me! More
Ellie has been the best!!! I am very impressed about the type of service you get from Mazda Sport. They really care about you. I am very pleased about how Ellie took care of my I am very impressed about the type of service you get from Mazda Sport. They really care about you. I am very pleased about how Ellie took care of my situation the best and convenient way. She is very customer oriented and make you feel you are in the best hands. Ellie Diaz you are the best!! More
Amazing Experience Always a pleasant experience! Natalie is awesome!!!! My car was ready exactly when she said it would be! I even got a free car wash! Always a pleasant experience! Natalie is awesome!!!! My car was ready exactly when she said it would be! I even got a free car wash! More
Great Service Once Again I had made an appointment with Mazda to upgrade my CX-9 infotainment system to Apple Carplay. I arrived at the dealership and was greeted by Ellie in I had made an appointment with Mazda to upgrade my CX-9 infotainment system to Apple Carplay. I arrived at the dealership and was greeted by Ellie in the service area. I have been here multiple times and as always, she recognized me and took care of me quickly. She is one of the friendliness employees at this dealership and displays a genuine caring attitude each and every time. She notified me when my car was ready and it was cleaned when I arrived to pick it up. The reason I keep coming here for Sales and Service is because of her and many other employees that go beyond their duties to make you feel at home. Keep up the great work! More
Great CS I came in to get Apple CarPlay installed on my new CX5 Grand Touring and the installation and loaner car while it was being done was excellent. I came in to get Apple CarPlay installed on my new CX5 Grand Touring and the installation and loaner car while it was being done was excellent. More
Professional and Friendly From the moment walking in to leaving great service and friendly staff. Made the experience less stressful. I would definitely return for service and From the moment walking in to leaving great service and friendly staff. Made the experience less stressful. I would definitely return for service and recommend others. More