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Sport Mazda - Service Center

Orlando, FL

4.7
2,677 Reviews

2,677 Reviews of Sport Mazda - Service Center

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January 24, 2019

Great I had a great experience , everyone was very friendly and professional . I would definitely recommend it. And I will be using this location for any se More

by Cancun11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Sport Mazda responded

Cancun, I appreciate very much your kind comments about the service provided by Stephen Mendez during your recent service visit to the Sport Mazda Service Center. I am happy that you chose to recommend us and committed to being a regular customer at our service center. We will do everything we can to make sure that each and every visit is enjoyable and succcessful. Thank you for being our value customer. JAY MEALEY, OWNER

January 23, 2019

Checking the fluids I had one of the lights indicating that my Mazda 3 was low on fluids for the windshield, they checked it and fix it. Excellent service, very friendly More

by JonMendi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Sport Mazda responded

Jon, Thank you for taking your valuable time to write this review. I am sure that Stephen Mendez appreciates very much your kind comments and is very happy to have you as his customer. I know that I am glad you are our customer also. JAY MEALEY, OWNER

January 23, 2019

Good recommendations without trying to upsell I can always trust Nick to keep me informed and educated on keeping my car on top shape. I had a head gasket that was leaking and tires at 60k miles r More

by Msites
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Feb 14, 2019 -

Sport Mazda responded

Thank you. You were certainly able to make some great points and from the point of view of a careful and responsible car owner. I know that Nick Radoslavov, Service Advisor, and his fellow SA's enjoy working with you to make sure that, within your schedule and budget, you make the necessary repairs to insure you continuous safe operation of your car for a long time to come. I also read from your review that you are most concerned with it being done right the first time. That is our major concern and I am proud of the quality and dedication of my service team. Together with great customers like yourself, our Sport Mazda Family of Staff and Owners do make a great team. Thanks again for being our valued and loyal customer.

January 21, 2019

Great service! Great service, lobby is kept very clean and full of snacks! Can't beat that! Service wise, they are very educated and will list what needs to be done More

by Kittyohyea20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Sport Mazda responded

Kitty, I love to hear from happy service customers. A great of the custom changes we made to the dealerships design were made to make our service customers enjoy their experience. I am very glad that you enjoyed the refreshments and the other amenities that make your waiting time much more comfortable and enjoyable. It is what you deserve. Thank you for being our great customer here at the Sport Mazda Service Center and thank you for the kind words for Stephen Mendez and the service he provided. Best Wishes! JAY MEALEY, OWNER

January 20, 2019

Excellent I had an excellent experience for the first minute I walked into the dealership. The service experience I had as well as my sale consultant was so go More

by Mitziucf19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Diaz, Alex Stinvil
Jan 22, 2019 -

Sport Mazda responded

Thank you so much. Your review meant a great deal to me and I know that it is going to be much appreciated by Ellie, Alex, Rey and Victor, as well as myself. The Sport Mazda Service Center has always been to me the great benefit that members of the Sport Mazda Family of owners should enjoy. It is never off my mind and my team is working harder to make sure that every visit to the Service Center is enjoyable and successful for each and every customer. From the custom features we have added to make you more comfortable to the amenities and refreshments that we offer to make it more enjoyable, it is what we believe you deserve. I want to once again thank you for your kind review and for letting others know about your experience. I am very happy that you will be returning to Sport Mazda for both service and for your next new car. I am grateful to have you in our Sport Mazda family. JAY MEALEY, OWNER

January 19, 2019

Just what I was looking for I've had a Mazda for many years and I'm used to getting my car serviced at a Mazda dealerships. I came in for an oil change with a coupon. Nick said More

by jsoto3793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Feb 12, 2019 -

Sport Mazda responded

JSOTO, It is always nice to hear from a long-time Mazda owner who has serviced at other Mazda dealerships. It sounds like you double-check a lot and are very conscientious about getting the most for your money. I am too, and I certainly encourage any customer to do just the same. Nick Radoslavov, the Service Advisor that you worked with is, like all of my Service Advisors, a real straight shooter and knows his Mazdas. I am glad to hear that you found my Sport Mazda Service Center is deserving of your future business. I am happy to have you in our Sport Mazda Family and promise you that we will always strive to provide you the best Mazda service possible. Thank you again for your review and for being a valued customer. JAY MEALEY, GM/OWNER

January 19, 2019

Fast and efficient service visit! This was my first time working with Angelo! I was greeted promptly and he was very thorough in detailing my service request! I appreciated the quick More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
Feb 12, 2019 -

Sport Mazda responded

Joseph, I am grateful that Angelo Nieves, Service Advisor, made a great impression during your recent visit to the Sport Mazda Service Center. It sounds like he made sure that you got the service that you wanted and made you comfortable throughout the visit. It is our pleasure to make sure you have an enjoyable and successful visit. So glad to hear you were satisfied. Thank you very much for your review and for being our valued customer. JAY MEALEY, OWNER

January 19, 2019

Scheduled Maintenance Came in for scheduled maintenance. Nick was my Service Advisor. I appreciated the speed and professionalism with which the maintenance work was perf More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky, Treet, Ellie Diaz, Nick Radoslavov, Natalie Deonath
Feb 12, 2019 -

Sport Mazda responded

Sal, I sincerely appreciate your kind comments about the Sport Mazda Service Center. It sounds to me like you are a car owners who plans his maintenance visits. This makes it so much easier for someone like Nick. He is a service professional who likes nothing better than to work with you to make sure your car is well maintained. All of our Service Advisors make themselves available to their customers to go over the service report that is provided at the end of each visit. It is a soft approach but it would be negligent of us as your service provider to make you aware of all of your cars needs, and then allow you to make the decisions that are best for you. Thank you for mentioning Ellie and Natalie, two wonderful Service Advisors who, like NIck, provide their best at each visit. I am going to take your recommendation to heart and consider adding Becky and Treet to the Dealerrater Profile. I agree with you that they are the first and last impressions that you keep when you visit the Service Center. Thank you for the recommendation. I am proud to have you as our loyal valued customer. JAY MEALEY, OWNER

January 18, 2019

Quick service Good service great people job was completed in a timely matter. Would recommend this dealership to friends and family and vehicle was returned spotles More

by Mazda 6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Feb 12, 2019 -

Sport Mazda responded

I am always happy to read a review from a satisfied service customer. I am proud of the great team of Service Advisors and Technicians that provide the best customer service for our customers and their cars. Thank you so much for your kind review and for being a loyal Sport Mazda Service Center customer. JAY MEALEY, GM/OWNER

January 17, 2019

Sport Madza Service Ellie always provides great customer service, she's friendly, knowledgeable and gives me important updates on when my next service is needed. I also a More

by Team Madza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Feb 13, 2019 -

Sport Mazda responded

It is always nice when you feel confident that the people that are providing your service really care. I appreciate very much the kind things you had to say about Ellie Diaz and the service she consistently provides at each and every visit. She always has a smile and is never to busy to answer your questions. You just know that you and your car will both be cared for when Ellie is your Service Advisor. I want to thank you so much for your kind review and for taking your valuable time to do something very nice for Ellie. I know she will appreciate it so much and you will certainly have a friend at the dealership. I do want you to know that you always deserve our best and we are proud that your are our loyal customer. Thank You. JAY MEALEY, GM/OWNER

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