Sport Mazda - Service Center

Sport Mazda responded

Natalie, I am so grateful to Mayeline Sosa for making sure you could drive away in your dream car. It was a pleasure to read your kind review and the comments about the service that Mayeline and the rest of the sales team provided. You called it patience and courtesy but we like to think that our customers deserve our very best each time they visit. Your satisfaction made it a great experience for all. Welcome to the Sport Mazda Family. We are so happy to have you as a new Mazda owner and wish you miles and miles of safe, happy and fun Mazda driving. Form the photo, the car you chose is a real beauty and I am sure you will enjoy the great FEEL ALIVE sensation every time you get behind the wheel. Remember that Mayeline and the rest of the Sport Mazda staff will be here to make sure you have a great ownership experience also. You will always be welcome at Sport Mazda and thank you for being our valued Mazda customer. JAY MEALEY, OWNER

Sport Mazda responded

Musher, Rather than load every new Mazda on the lot with accessories, we make it easy for our customers to choose for themselves. Our great service team is well-equipped to handle any accessories additions after sale, quickly at a great price. Thank you for your kind review for Nick, Stephen and the certified technicians that provided that service for you. I especially want to thank you for letting others know how easy it is. I am proud to have you as our valued customer and appreciate very much your review. JAY MEALEY, OWNER

Sport Mazda responded

Daniel, Thank you for being our loyal customer and for taking the time to let others know about your recent experience at the Sport Mazda Service Center. I am grateful to Ellie and Joshua for making sure that you and your car were well cared for and the sunroof aligned properly. I am very happy to hear that your Sales Rep came over to check on you also. It is why I am so proud of the great group of people that work for me and for you, our wonderful customers. Thank you again. JAY MEALEY, OWNER

Sport Mazda responded

Victoria, While recall repairs are never ideal, they are priority one at this dealership. Our customers should always receive our prompt attention with as little inconvenience as possible when a recall repair is required. I am so grateful to Angelo and the Sport Mazda Service Center technicians for taking care of yours in a timely manner. I appreciate very much your kind review and am heartened to know that you are our loyal customer. Thank you so much! JAY MEALEY, OWNER

Sport Mazda responded

Robert, I love to hear from our loyal customers. I am so happy that you took your valuable time to let others know just how much Nick has meant to your service experience here at Sport Mazda. Two years with class A service is quite a compliment and I am sure he will greatly appreciate your words. I am grateful for customers like yourself and for wonderful Service Advisors like Nick that do everything they can to care for you and your car. Thank you! JAY MEALEY, OWNER

Sport Mazda responded

Michael, I assure you that the pleasure was all ours. Thank you on behalf of Stephen Mendez and the rest of the service team for taking your valuable time to let others know of your recent experience at the Sport Mazda Service Center. I am so happy that you enjoyed your visit and came away feeling that both you and your car were properly cared for. Thank you for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

It is our pleasure to serve a fellow Mazda owner from our neighbor to the north. I can certainly understand how it felt to have a problem that arises in the middle of a wonderful vacation. The Sport Mazda staff and myself are all happy that the problem could be easily rectified and you the vacation could go on as planned. Thank you for letting others know about your experience at my dealership and I am very happy to know that your return trip to Ottawa was safe and peaceful. Thank you again for being our valued Mazda customer and best wishes from Orlando. JAY MEALEY, OWNER

Sport Mazda responded

Samir, On behalf of Nick Radoslavov and the rest of the Sport Mazda Service Center team, let me thank you so much for letting other hear from our loyal service customer. I appreciate very much the kind comments you have for the service we provide and so happy that you have been a satisfied customer. You are always welcome at Sport Mazda and I know that Nick and the service team will always be ready to make sure you and your car receive their best service. Thank you again. JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for being our loyal Mazda Owner and valued customer. We all appreciate the very kind comments about your recent First Service at the Sport Mazda Service Center. I am happy to read that it was an enjoyable one and the service provided by Ellie Diaz and the rest of her team was fast and friendly. You are right, you and your car will always be in the right hands when you visit Sport Mazda for your service. Once again, Thank you so much for your great review. JAY MEALEY, OWNER

Sport Mazda responded

Marie and Mark, Thank you for the review. It is our pleasure to be of service and I am sure that Nick and Angelo were happy to see you even if you were early. A couple of years back we started trying to build extra capabilities into our service area that would help us to insure that every customer could received the same great service whatever the workload. Great Service Advisors like Nick and Angelo are masters at working with our technicians to make sure of that. I am also very happy to know that they made sure you had all the information about your service to make sure that there was no unexpected issues. I really do believe that our efforts to inform our customers has been so welcome and we will continue to make sure to do so for every visit. Thank you again for the nice review and we are so happy to have you as a valued Sport Mazda Service Center customer. JAY MEALEY, OWNER