Sport Mazda - Service Center

Sport Mazda responded

Smilealot88, Thank you for the kind comments for my Sport Mazda Service Center. I am grateful to Angelo Nieves, a very friendly and caring Service Advisor, for making sure that your expectations were exceeded during your recent service visit. It was very kind of you to let others know about Angelo, and all of the amenities that have been provided to make your visit enjoyable and comfortable. I promise you that our prices are constantly evaluated against industry rates in our area and adjusted when needed, either up or down. One of the things we do quite often, especially for our Sport Mazda Family, is to offer a large number of specials and coupons for various services. I am sure that you might want to ask Angelo before your next visit. Thank you again for trusting Sport Mazda to care for you and your vehicle in our Service Center. We look forward to providing you our best service each and every time you visit, throughout your ownership experience. Thank you, JAY MEALEY, OWNER

Sport Mazda responded

It is always a great thing to trust your service provider and to know they really care about you and your car. I think that our customers appreciate that about the Sport Mazda Service Center and I cannot thank you enough for letting others know how you feel. Thank you so much for being our valued service customer and be sure that you are always welcome here at Sport Mazda. Your recommendation for Sport Mazda is greatly appreciated. We are proud to hear that you "not only love my Mazda but also the service." Thank you. JAY MEALEY, OWNER

Sport Mazda responded

Serviceman, Thank you for being our service customer and for writing this kind review letting others know how Stephen treated you during your recent visit. Listening to our customers is our strong point and Stephen and the other wonderful Service Advisors here at Sport Mazda are very good at making sure that all your issues and concerns are understood and addressed to your satisfaction. The results are that like you, they leave happy with their service and satisfied with the treatment they received. Thank you for everything. You will always be welcome at the Sport Mazda Service Center. JAY MEALEY, OWNER

Sport Mazda responded

Bethy, I am so glad to know that Ellie Diaz helped to make one of your least favorite activities tolerable. I can only assume that is to have your car serviced. I am glad to hear that she made sure all of your questions and concerns were addressed and also want to thank you for the very nice comments about the service waiting area. It was designed to provide the comfort, entertainment and refreshments to make your visit more enjoyable and let you know how much we appreciate your business. Thank you again and we look forward to your next visit. JAY MEALEY, OWNER

Sport Mazda responded

Melvin, Thank you for letting others know about the service you received from Nick Radoslavov, Service Advisor on your recent service visit to the Sport Mazda Service Center. I am grateful to know that he provided a great experience for you and made sure you and your car were both well cared for. Thank you again for being our valued customer and you will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

DSantana, Communications is so important to a successful service visit and I am proud of my Service Advisors for the great job they do making sure that customers receive the information they need to make sure their cars get the best maintenance possible. Whether in service or in sales, our people know that answering every question and addressing every concern is the very least they should do for their customers. I am grateful to Ellie Diaz, a wonderful person and Service Advisor, for the way she treated you with the respect that you deserved. Of course, Ellie is one of the nicest people you would ever want to meet and is a real asset to the customers of the Sport Mazda Service Center. Thank you so much for the many kind comments for Ellie and for letting others know about your recent experience at the Sport Mazda Service Center. It is wonderful customers like yourself that have given this dealership a great reputation for customer-friendly service. You are a valued customer. JAY MEALEY, OWNER

Sport Mazda responded

JBravo, Thank you for the kind comments in this review for my Sport Mazda Service Center and Nick Radoslavov, your Service Advisor. I am grateful to him for providing you a service experience that you could really appreciate. The fact that recalls were involved made this even more critical knowing that you trusted us to keep you and your car safe. I am happy to hear that it went so well and thank you for considering us for your future service needs. It will be our pleasure to serve and we promise you that we will always provide you our best service, every time you visit Sport Mazda. Thank you, JAY MEALEY, OWNER

Sport Mazda responded

Thank you for the kind review and for letting others know about your experience here at Sport Mazda. I am grateful to Nick Radoslavov and the wonderful technicians for insuring that all of your maintenance was done on time and done well. If you left the dealership happy, then we did our job. Our only reason for being here is to make sure you receive the best possible service each and every time you visit and the you are treated with the respect you deserve. I am happy that you were comfortable and able to enjoy the amenities that we have included in the waiting area for all of our valued customers, of which you are one. Thank you again, JAY MEALEY, OWNER

Sport Mazda responded

Suraj, Your testimonial was very much appreciated. Finding a great Service Advisor to work with at a dealership is always a great idea. I am sure you have found that working with the same person at every visit provides you the feeling that you and your car are receiving the personal care you expect, and deserve. It is even nicer when it is someone like Ellie, so friendly, so kind and so professional. Looking at her as a guide is a wonderful way to say that she has your trust. I think that Ellie will do all she can to make sure you and your Mazda 6 receive our best care each time you visit. Thank you so much for being a valued Sport Mazda customer. JAY MEALEY, OWNER

Sport Mazda responded

DEX, Thank you for your review and rating for the Sport Mazda Service Center. I am sure that both Stephen and Brittany will certainly appreciate the kind words. Respect is one thing that every customer deserves and I am grateful to hear that Brittany provided that during you follow-up call. Thank you again for being a valued service customer and for taking your valuable time to let me and others know about your experience here at Sport Mazda, where you will always be welcome. JAY MEALEY, OWNER