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2,676 Reviews of Sport Mazda - Service Center
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June 03, 2019
WORST CUSTOMER SERVICE Today I brought in my 2016 MAZDA 6 because the RPM meter (revs) is increasing to 2,000 when I have my car in parked. I also brought it in due to the f Today I brought in my 2016 MAZDA 6 because the RPM meter (revs) is increasing to 2,000 when I have my car in parked. I also brought it in due to the fact my gas cap is broken for the 6TH time once again. I sat there for about 2 hrs waiting to find out what was wrong with the revs for them to tell me they had to contact MAZDA Corp in California because they don’t know what is wrong with the car. When they finally get in contact they said to fix it, it will cost $320 & if that doesn’t work they will give something else a go which will cost about $180. I told them fine go ahead and they did the repairs for $320. I leave and go to the gas station down the street and the car doesn’t start, so I go back to the dealership. They said sorry we have no loner vehicles you’ll have to leave it here and we will look at it on Monday. The fact I spent $320 for them to fix my car and I get it back worse then when I gave it to them is RIDICULOUS!!!! & on top of that the gas cap is still broken. So now I’m without transportation for at least 2 days minimum, spent over $300, & experienced the WORST customer service EVER. All the “manager” could do was shrug his shoulders and say sorry. How did he think I was suppose to get home??? If this is how they treat customers then I will be for sure leaving Mazda. More
by Elysha
Employees Worked With
Apparently the “manager” didn’t get his name
June 02, 2019
Entire Service Team is Filled With Rockstars Worked with Nick and Ellie. Great service, great environment, lots of transparency. I felt that the service was fast, but that my vehicle was given th Worked with Nick and Ellie. Great service, great environment, lots of transparency. I felt that the service was fast, but that my vehicle was given the proper care and attention. More
by Sajay
Employees Worked With
Ellie Diaz, Nick Radoslavov
June 02, 2019
Great service Stephen went above and beyond to help me with my car and get me out of there quickly with my toddler. So happy with our visit Stephen went above and beyond to help me with my car and get me out of there quickly with my toddler. So happy with our visit More
by Joslyn sorensen
Employees Worked With
May 30, 2019
Very detailed Nick is very good at making me comfortable with needed service or upcoming items that could become an issue. I trust his straight forward insight abou Nick is very good at making me comfortable with needed service or upcoming items that could become an issue. I trust his straight forward insight about all my vehicles that I take to him. From a Kia Sorento with 100k miles to my Mazda6 with 60k miles he helps me keep the vehicles working properly. More
by Msites
Employees Worked With
Nick Radoslavov
May 25, 2019
Highly Recommend! I love this dealership’s loyalty, professionalism, guidance and skills! Thank you Brittany and Rebecca Wine with fitting me in and servicing my vehi I love this dealership’s loyalty, professionalism, guidance and skills! Thank you Brittany and Rebecca Wine with fitting me in and servicing my vehicle! Extremely helpful and friendly too! More
by Cris
Employees Worked With
Brittany Schultz
May 24, 2019
Exceded my expectations!!! The service Brittany gave me was amazing!! She greeted us at the door with a smile and everything was explained with details! We where impressed by th The service Brittany gave me was amazing!! She greeted us at the door with a smile and everything was explained with details! We where impressed by the quality service at Sport Mazda!! It has been the best experience so far any other dealer has given us. More
by Carolanicole
Employees Worked With
Brittany Schultz
May 23, 2019
Great Service Ellie, and Justin did a great job servicing my car. I had several issues that were happening all at the same time. They were very quick to let me kno Ellie, and Justin did a great job servicing my car. I had several issues that were happening all at the same time. They were very quick to let me know what needed to be done and what were some of my options as far as pricing. The work was done in a timely manner and well done. I was given a loaner while we were waiting on shipments of the parts, so I was never inconvenienced. Ellie is always very personable and understanding which made it easy to pick up my car after work. Well done!!! More
by lorraine.ashley
Employees Worked With
Justin, Ellie Diaz
May 21, 2019
Great Service I went in for a recalled item, staff were great, facilities were nice, got me in and out in a good time event though they were busy I went in for a recalled item, staff were great, facilities were nice, got me in and out in a good time event though they were busy More
by Sjt1409
Verified CustomerEmployees Worked With
Angelo Nieves
May 21, 2019
Great Customer Service Our car started showing signs of struggle as we were driving the family down to Sea World, we found Sport Mazda on the way and asked for help, afraid Our car started showing signs of struggle as we were driving the family down to Sea World, we found Sport Mazda on the way and asked for help, afraid our family trip was going to be over. It was a Saturday and they were completely booked, but Brittany took the time to listen, and Nick came out to help when he wasn’t even working... Within 30 minutes we were able to get a replacement car that fit our family of 5 and finished our day as planned (at no extra cost!). Brittany communicated with us very professionally during the next few days until our car was ready to be picked up. Very grateful for their help and customer service :) More
by GCausse
Employees Worked With
Nick Radoslavov, Brittany Schultz
May 18, 2019
Above and beyond Really quick, really smooth. I thought I was going to be waiting for about 3-4 hours while they worked on my car, which would have been fine, but then Really quick, really smooth. I thought I was going to be waiting for about 3-4 hours while they worked on my car, which would have been fine, but then Brittany surprised me with a rental car. I really wasn't expecting it. She went above and beyond to make sure I was satisfied with everything. Thank you Brittany. Amazing service. More
by Andy
Employees Worked With
Brittany Schultz
