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Sport Mazda - Service Center

Orlando, FL

4.7
2,676 Reviews

2,676 Reviews of Sport Mazda - Service Center

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June 14, 2019

All done well We had warranty service done but were treated with great courtesy and respect. I wish they didn’t always give me more things to do, but I understand t More

by Telepgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 17, 2019 -

Sport Mazda responded

I appreciate your kind review and the comments about Ellie Diaz. I think I can understand what you mean about more things to do. We look at our job as more of an advisor, once your work has been completed. We want to make sure you know the complete status of your car and the things you might need to be concerned about in the future. While they may or may not be immediate fixes, they are certainly something you should know so that you can plan. It is because of the respect we have for our valued customers, like yourself, that we make sure to care about both you and your car. Thank you again for being our loyal customer. JAY MEALEY, OWNER

June 12, 2019

Service was friendly and efficient The front-line service personnel are friendly and helpful. I have never had a negative experience with the staff after many visits to the service cent More

by ERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Radoslavov
Jun 17, 2019 -

Sport Mazda responded

Eric, Thank you for taking your valuable time to write this very positive review about your experience at the Sport Mazda Service Center. I know for certain that Stephen and Nick appreciate hearing that you have never had a negative experience in service and they will be here to make sure that you never do. It is so great to hear from a loyal customer with kind comments that let my staff know that you noticed. So glad you are our loyal customer. JAY MEALEY, OWNER

June 11, 2019

Recall & Repair Nick, along with the rest of the staff, we're fantastic. Everyone at this location is very customer oriented. My repair and recall were handled (in wh More

by ereed311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Jun 17, 2019 -

Sport Mazda responded

Eric, It was very nice of you to let others know about your recent service visit at Sport Mazda. Your strong recommendation to other Mazda owners to visit Sport Mazda is greatly appreciated. It is certainly valued and loyal customers, like yourself, that have given us such a great reputation. I promise you that we will always do our best to deserve your trust and to provide the quality of service that you should always expect. Nick and the rest of the service team will be so happy to read your comments. Please remember that we are always here when you need us. JAY MEALEY, OWNER

June 10, 2019

Recall happy I went in to have a recall addressed I was glad to know a multi point inspection and car was was included. Even though I didn’t purchase my car from S More

by Mazda newbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Brittany Schultz
Jun 17, 2019 -

Sport Mazda responded

As a first-time customer, I am glad to know that you received a great service experience from our team. Ellie and Brittany, and the other fine Service Advisors, do everything they can to make sure you have an enjoyable and successful visit. The waiting area was designed especially to insure that our customers are comfortable and have all the amenities that make their visits enjoyable. The team work you experienced is a hallmark of the dedication that each has to providing their best service each and every time you visit. Thank you for chosing Sport Mazda and I hope that we have other opportunities to serve you in the future. Proud to have you as a valuable customer. JAY MEALEY, OWNER

June 09, 2019

Ellie is the best Ellie is my usual service advisor when I come in for both of my cars. She is the best, always quick to greet and easy to talk to and she takes care of More

by Jcano0205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 21, 2019 -

Sport Mazda responded

Thank you for the wonderful testimonial for Ellie Diaz. I know that she is going to read this and be so happy to hear how you feel about her. Kind words and comments from our customers means so much to all of us. It is because of testimonials like yours that we have built a wonderful reputation and a great staff of friendly and caring service professionals like Ellie Diaz. I want to thank you personally for the kindness you have shown and for appreciating a wonderful person. Ellie does try hard for each and every customer and does her best, with a smile, to make sure your are happy and enjoyed your visit. She cares for both you and your car. Thank you for being our very special valued customer. JAY MEALEY, OWNER

June 08, 2019

Sport Mazda is the best The facility is clean and spacious. Service representatives friendly and professional. This was my first time with Brittany and she kept me informed More

by Lois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Schultz
Jun 24, 2019 -

Sport Mazda responded

Lois, On behalf of the Brittany and the entire Service Team, I want to thank you for being a valued customer and for the nice compliments in your review. It was kind of you to let others know about your experience at the Sport Mazda Service Center. I want you to know how much we appreciate you as our loyal customer. Thank you, JAY MEALEY, OWNER

June 08, 2019

Great to work with! Brittany, Nick and the service staff at Sport Mazda were great to deal with and have done a great job working on my CX-9. More

by Mark G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov, Brittany Schultz
Jun 22, 2019 -

Sport Mazda responded

MARK, Thank you for your kind review. I am very happy to know that you were please with the service Nick and Brittany provided during your recent visit. They are both fine professionals and enjoy making sure you and your CX-9 are well cared for. It will always be our pleasure to have you as a valued customer here at Sport Mazda. JAY MEALEY, OWNER

June 08, 2019

It all starts with a genuine smile Upon arrival at the service center and seeing the waiting room full of customers I expected a long delay to have my car serviced. Brittany greeted me More

by Pipo2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov, Brittany Schultz
Jun 22, 2019 -

Sport Mazda responded

I was very happy to read about your recent experience at the Sport Mazda Service Center. It is always nice to be greeted with a smile and feeling that you are being cared for. I am grateful that Brittany did just that for you. I am sure it made you feel better to know more about the service, especially the time and pricing. When it ended up being less than the estimate, I know that it was something you appreciated. I am so glad that your experience was the best service you ever had. As a Sport Mazda customer, we try very hard to make sure you always receive the service you deserve and should expect. We care about you and your car and are proud to have you as our valued customer. Thank you so much for your review. JAY MEALEY, OWNER

June 08, 2019

Excellent service Excelente servicio, empleados muy atentos. Impecable el lugar. Muy satisfecha con el servicio que ofrecen. Siempre he llevado mi carro a este lugar po More

by Susana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Brittany Schultz
Jun 27, 2019 -

Sport Mazda responded

Susana, Thank you for the kind comments in your review. I am so happy that you found the service, staff and facilities to your liking. We try very hard to make sure our customers and their cars are well cared for at Sport Mazda. Our main goal is always to make sure you and your car are maintained so as to make sure you and your passengers are always safe. Thank you for being our valued customer and you will always be welcome at Sport Mazda. JAY MEALEY, OWNER

June 05, 2019

I love coming to get my vehicle serviced! Excellent service staff, love feeling like at home. Service advisors make me feel like I don't have to be afraid of anything when i come to have my v More

by Kawaiiboricua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayeline Sosa Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Diaz, Noel Ruiz, Nick Radoslavov, Angelo Nieves, Jorell Figueroa, Genesis Villegas, Brittany Schultz, Mike Shaw
Jun 27, 2019 -

Sport Mazda responded

I am so happy that you feel at home here at Sport Mazda and that the staff make sure you are respected and receive the trusted service that you deserve. We thank you so much for letting others know how you feel and for writing this kind review. You will always be a valued customer here at Sport Mazda. Thank you again, JAY MEALEY, OWNER

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