Sport Mazda - Service Center

Sport Mazda responded

Bob, Thank you for the kind review. I am grateful to my sales and service teams for providing you the experience you deserve and should expect at every visit. It sounds like that Stephen and Izzy have made a good impression on you and I am grateful that you have chosen to return for a new Mazda at the end of your lease. Please let us know when you are ready and we will make sure you have another great car buying experience here at Sport Mazda. You are our loyal and valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Very good services. Responsible, attentive. And the waiting area all clean and good coffee, icy water variety I recommend updated, responsible concerned care about attending. I want to thank you very much for your testimonial and am proud to have you as our customer. I am grateful to Stephen Mendez for making sure that you had and enjoyable and successful visit to the Sport Mazda Service Center. Very happy that you enjoyed the comfortable waiting are and availed yourself of the many amenities and refreshments available. Like the Starbucks coffee served, we try very hard to make sure our customers and their cars are well cared for. Thank you so much for being our customer. JAY MEALEY, OWNER

Sport Mazda responded

It was very nice to read about your recent experience at the Sport Mazda Service Center. I am especially grateful to Stephen Mendez for making sure that your needs and those of your car were all taken care of. The relationship between a customer and their Service Advisor is very important. Trusting in Stephen to provide you the information you need to keep your car well maintained and safe for you and yours is a great thing. I want to thank you for giving us the opportunity to serve you and for taking your valuable time to let others know how you feel. I promise you that we will always do our best to never disappoint. We will provide you our best service each time you visit because it is what you deserve and should expect from Sport Mazda for our valuable customers. JAY MEALEY, OWNER

Sport Mazda responded

I want you to know that I read every testimonial to make sure we are continuing to meet the needs of our customers and have often found information that I have used to change processes for the better. Your recommendation is one that I will be discussing with my digital marketing and service management soon and certainly could result in a change. Thank you so much for being our valuable and loyal customer and for thinking of ways to make other customers experience even better here at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Dana, I am glad that Nick, your Service Advisor, made sure that you understood your problem and how to resolve it. Top Notch Service Advisors like Nick and Ellie and the rest of the Sport Mazda Service Team are worth their weight in gold to our customers. All are knowledgeable and so happy to make sure each visit is enjoyable and successful for you. Please feel free to call or stop by anytime you need their expertise. Thank you so much for your nice review. JAY MEALEY, OWNER

Sport Mazda responded

KCastillo, So happy to hear that you added Apply Carplay and Android Auto to your Mazda. It is a great choice and I am told that it is well worth the money. Thank you so much for being our valued Sport Mazda service customer and for letting others know about this recent experience. Glad to hear that Angelo and Brittany made sure you had and enjoyable visit and the entire experience was on time and at the right price. Your recommending us to others is greatly appreciated. JAY MEALEY, OWNER

Sport Mazda responded

It was our pleasure to make your visit to the Sport Mazda Service Center both enjoyable and successful. Brittany, your Service Advisor is a valuable asset to our customers as she makes sure you have every question answered and every concern addressed during your service visit. The car wash and clean is just something we think you deserve. Your recommendation of Britany and Sport Mazda are very much appreciated. So proud to have you as our valued customer. Looking forward to your next visit. Thank you, JAY MEALEY, OWNER

Sport Mazda responded

Thank you for taking your valuable time to let others know about your experience at Sport Mazda. I want to tell you how much I appreciate knowing that the processes we have worked so hard to perfect, make a difference for our valued customers. We think that the various systems we are constantly trying to improve provide an enjoyable, comfortable and successful experience for you at each and every service visit. Stephen Mendez is a great example of a caring professional who as your Service Advisor is probably most involved with insuring you receive the great service you deserve. Your words are greatly appreciated by us all and we are proud to have you as our customer at the Sport Mazda Service Center. I am happy to hear that you trust enough to continue to use our services. Thank you, JAY MEALEY, OWNER

Sport Mazda responded

Damy, Thank you so much for your kind review. Nick Radoslavov is a wonderful person and a great Service Advisor. We both appreciate all the kind things you had to say about him. Thank you for taking your valuable time to write the review about Nick. You will always be a welcome customer here at the Sport Mazda Service Center. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for your review. We appreciate very much when our customers let others know about their experience at Sport Mazda. It means a great deal to the staff, and I am sure that Brittany will thank you for the kind words. The videos that we do in service were designed to continue our commitment to providing our customers all the information they need to insure that their cars are well maintained. I am so happy that you liked it. Once again, thank you for your great review. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER