Sport Mazda - Service Center

Service department is a disaster…. They don’t show any respect to a customer and no one ( manager) “ can forward to find out what is the situation. They don’t show any respect to a customer and no one ( manager) “ can forward to find out what is the situation. More

I am pleased with the service I get there otherwise, I would not be returning . It'a bit expensive though. would not be returning . It'a bit expensive though. More

I recently had my car serviced at Sport Mazda and was incredibly impressed with the professionalism and expertise of their team. From the moment I walked in, the staff were friendly and helpful, clearly incredibly impressed with the professionalism and expertise of their team. From the moment I walked in, the staff were friendly and helpful, clearly explaining my car's needs and providing detailed estimates. The repairs were completed quickly and efficiently, and the Technicians clearly took pride in their work. I especially appreciated Eric for the thorough inspection report and Paul’s exceptionally concise communication. Overall, a fantastic experience - I highly recommend Sport Mazda to anyone looking for top-notch car service. More

Took my 2021 Mazda Cx-5 in for a required maintenance service light on the dashboard on Dec 4th. I bought this vehicle brand new off the lot from this dealership. After the initial inspection the su service light on the dashboard on Dec 4th. I bought this vehicle brand new off the lot from this dealership. After the initial inspection the suggested that I get an air filter and cabin replacement, suggested a fuel additive for the injectors “since my engine air filter was dirty” and let me know my brakes were half way used and that it needed a brake flush(which it does). After I received the over-priced estimate I kindly declined the service. Upon getting the vehicle back home I had my son do a walk around of the vehicle. He found that the wheels were not put back to their original position(was marked before taking in), and the air filter box was not properly installed, with it open half way. My son suggested that I call and have them fix the issues. After I made the appointment, we then just decided to take the car somewhere else where an actual professional would get the job done the RIGHT WAY, the first time. I’m giving this dealer a rating of 1 star because they failed to preform the most basic service inspection with integrity. Not something I would usually do, but I expect more from a dealer where I purchased a car brand new from. Huge thumbs down to the service department and who ever is in charge of them as they lacked care and compassion for my vehicle. More

I came in as an emergency appointment because my car broke down on the highway. The staff was so friendly, kind and helpful and they got my car back to me within a few hours. They made an awful day much broke down on the highway. The staff was so friendly, kind and helpful and they got my car back to me within a few hours. They made an awful day much better! More

Subject: Exceptional Service at Mazda South I want to take a moment to share my gratitude for the exceptional experience I consistently have with Mazda South. My recent service visit exceeded expectation take a moment to share my gratitude for the exceptional experience I consistently have with Mazda South. My recent service visit exceeded expectations, as always. Dylan’s cordial demeanor and dedication to ensuring my car is well-serviced and cared for truly stand out. This time, the provision of a loaner vehicle during my service and recall appointment allowed me to seamlessly continue with my busy schedule—a gesture that made me feel like a true VIP. When I arrived to pick up my car, Jose cordially checked me out quickly and effectively and ensured my car was brought to the front, ready for me. His efficiency and professionalism added to the overall positive experience. Mazda South has earned my loyalty as my preferred service dealer, and I appreciate the team’s ongoing commitment to customer satisfaction. Please extend my thanks to the entire team for their hard work and dedication. Wishing you and the team a blessed and prosperous season, as well as a 2025 filled with continued success. Warm regards, Ayleen A. Hernandez More

Excellent service every time I go in for any reason. Super friendly and welcoming staff Super friendly and welcoming staff More

Great customer service, Luis was very helpful! Didn’t wait long for an oil change. Didn’t wait long for an oil change. More

EXCELLENT maintenance service although I had to wait 4 hours for it to be completed. I am so grateful and happy of having a 2024 CX-5! I definitely will be back again! hours for it to be completed. I am so grateful and happy of having a 2024 CX-5! I definitely will be back again! More

As always the service department was great. The advisors are friendly and good communicators of any issues that may need to be addressed. The advisors are friendly and good communicators of any issues that may need to be addressed. More