Sport Mazda

Sport Mazda responded

Virginia, I could not ask for a better review than this. Our entire service team, like Stephen Mendez, your service advisor, really like making sure their customers received their best and leave happy and satisfied. It sounds like we did just that during your visit. Thank you so much for letting others know and for saying such kind things about our Sport Mazda Service Department. Grateful to have you as our customer. Jay Mealey, GM/Owner

Sport Mazda responded

And, we thank you for giving us another chance to change your opinion of us. I would certainly love to say that we are perfect, every time, but that is just not so. With the volume of business we do at our new Sport Mazda facility, we may disappoint a customer. From the number of reviews we have received, I am glad to say that it is not often. I am especially proud of the service team under Donny Larson, Service Manager. A Sport Mazda veteran, he and his great team, like Nick Radoslavov, your service advisor, are friendly and professional and really take pride in doing a great job for each and every customer. I am so glad you returned and I thank you so much for your review. Proud to have you as our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Happy to hear that even though the exact car you wanted had been sold, that Mike Busted, your salesperson, was able to quickly find you a great alternative vehicle. With the rapid growth of Sport Mazda, our inventories of both new Mazdas and quality used vehicles is much larger than every. Thank you for pointing out how Mike listened to you and made sure that any alternatives were cars and colors that you were already interested in. It is very important that we hear what you want and do everything we can to make sure we get it for you. Grateful that you found Sport Mazda and are now a very welcome member of our family. Jay Mealey, GM/owner

Sport Mazda responded

Melody, Thank you for letting others know about your experience at Sport Mazda. I am so glad that you were able to find your special car and that Mark Cappetta could assist you in the buying process. As you said, Mark provides amazing customer service and does everything possible to make sure his customers get the best deal possible on the car of their choice. I saw your photo with the car and happy to hear that you are so pleased with it. I appreciate that you will be recommending others visit my dealership and I promise you we will try to make their visits just as enjoyable and successful. Thank you again for your review, your purchase and welcome to the Sport Mazda family. Jay Mealey,

Sport Mazda responded

LWoody, It was great to hear how Brian San Pedro made such a difference in the great car shopping experience you had at Sport Mazda. It is very kind of you to let others know and to recommend Brian to others. He is a hard worker and nothing makes him happier than to read a review from a happy customer. The entire sales team, including sales and finance staff, work together to make sure you get the car you want at the best price possible. I am glad that is what you received on your visit. Thank you for being our customer and for recommending Sport Mazda and Brian San Pedro. We are all proud to have you as a member of the Sport Mazda family. Jay Mealey, GM/owner

Sport Mazda responded

Thank you for your review. I am so glad that Ellie Diaz made sure that you were taking care of at our Service Department. Sometimes waiting for parts becomes a necessity, but not often now that we have a large new facility. We always work quickly to make sure we get the parts quickly so that you are back safely on the road. I am glad we were able to take care of you and thank you so much for recommending Sport Mazda. Glad you are our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Moya, I am happy to read that Israel Camareno was able to make your wish come true. I sometimes think that many car dealers or car salespersons don't take the time to TRY. When I read about my sales team not letting that keep them from helping a customer get what they want, it makes me proud. You deserve people to TRY and that is what my team does each and every day for our customers. So happy you have your new car and I wish you years of safe and happy motoring. Glad to have you as our customer and a new member of our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Lorely, I am sure that the assistance that good people like Delvin Lliteras provide customers can sometimes feel like a blessing from heaven. It certainly felt like that to you and that is what is most important. Sport Mazda has come a long way from the car dealerships of years past. The great young people we have working for us now are friendlier and much more caring. I see them work harder to make sure that they satisfy their customers real needs. And, I see their faces and hear their joy when they read reviews like yours. Words and reviews like yours are also blessings from heaven, and we all appreciate it. I am glad that you found your car at Sport Mazda and that Delvin and Edwin made your visit so successful and enjoyable. Thank you again and welcome to our family. Jay Mealey, GM/Owner

Sport Mazda responded

Tobitara, One of the benefits of the significant growth in sales that Sport Mazda has experienced over the last few years, is the new facilities for our customers with so much more room for both new Mazda and quality used inventories. Larger than ever, we will have the car you wanted or one close to it in stock. I am glad that Aida Cabrera, your salesperson, was able to make sure you found a pre-owned Mazda 3 that met your needs, and included a very, very good price. Appreciate you mentioning the lifetime warranty on your Mazda 3 and how helpful our finance team was in finding you a better rate than your credit union. It is a pleasure to have you as our customer and we are so proud to welcome you to the Sport Mazda family. Thank you so much. Jay Mealey, GM/Owner

Sport Mazda responded

Harolins, It was our pleasure to have you as our customer and I know that Mike Busted, your salesperson, will be happy to hear that you had an enjoyable experience at our dealership. The kind comments about Mike are always appreciated and gives the staff a daily reminder of just how important friendliness and great service is to our customers. It is what you should expect from us and certainly what you deserve. Welcome to the Sport Mazda family and thank you for your kind review. Proud you are our customer. Jay Mealey, GM/Owner