Sport Mazda

Great Saleswoman! I was very pleased with Ana's knowledge of the vehicle she help me purchase. Ana quickly found the vehicle with all the bells and whistles that I was I was very pleased with Ana's knowledge of the vehicle she help me purchase. Ana quickly found the vehicle with all the bells and whistles that I was looking for; plus she found it with a manual transmission. Ana worked very diligently to get me my asking monthly payments. She truly is an Ace of car sales! Very pleased with the whole experience. More

Sold my car here! I sold my car here and Kerwin was the employee who helped me through it! He worked with his manager to come up with an offer we all agreed on and walk I sold my car here and Kerwin was the employee who helped me through it! He worked with his manager to come up with an offer we all agreed on and walked me through the process! I am very satisfied with the service I received! More

Excellence Sport mazda provides the best service you could possibly ask for, staff is friendly and patient. they make sure you get the best deal possible! Thumbs Sport mazda provides the best service you could possibly ask for, staff is friendly and patient. they make sure you get the best deal possible! Thumbs up! More

Great experience I had an excellent experience at Sports mazda! My boyfriend and I were looking on getting me a new car, and had to look around for the best offer. Bri I had an excellent experience at Sports mazda! My boyfriend and I were looking on getting me a new car, and had to look around for the best offer. Brian San Pedro gave us THE BEST customer service ever! He made the process a breeze. Brian did a FANTASTIC job. He was very professional and made us feel comfortable and welcomed. He understood my 'pickiness' and made sure my car would be squeaky cleaned and detailed. Overall, I would highly recommend this place, and if you want to get a new car contact Brian :) More

Purchased a used car I hate buying cars, or dealing with dealerships. This was as close to a painless process as anyone can hope to expect. There was no pressure put to I hate buying cars, or dealing with dealerships. This was as close to a painless process as anyone can hope to expect. There was no pressure put to make a sale or push a particular car. They were also helpful in explaining how the various settings/features worked for each car. They know their stock very well! I've already recommended this to several other people shopping for cars. More

Car lease I worked with Ana on my new lease. I wanted to lease the Mazda CX-5; however I still had my current leased car. She made it all possible. Thank you so I worked with Ana on my new lease. I wanted to lease the Mazda CX-5; however I still had my current leased car. She made it all possible. Thank you so much. Now I have the car I wanted to have so badly thanks to Ana and the Mazda team. It has been a great experience from beginning to end. I am so happy to be part of the Mazda family now. Thank you!! More

Faultless Service Aapointme Excellent new facility that is only enhanced by the first class staff. All the staff take time to stop and greet you and my service advisor Ellie Diaz Excellent new facility that is only enhanced by the first class staff. All the staff take time to stop and greet you and my service advisor Ellie Diaz had my car straight into the service bay and out in no time at all. I cannot praise the service highly enough and have suggested to numerous friends and colleagues that they should investigate this dealer. More

Mixed Impressions Things that I loved/were helpful: -Sales representative was respectful and answered my questions in detail -Finance person was kind and light-hearte Things that I loved/were helpful: -Sales representative was respectful and answered my questions in detail -Finance person was kind and light-hearted. I've had horrific experiences in the past with people in fiance at OTHER dealerships who are cold and aggressive. -I got the car that I wanted at the price that I wanted, with the financing I wanted, and the key features I was looking for. -Dealership correspondece from beginning to end of sale was effective -The purchasing process and paperwork was not burdensome. It did not feel overwhelming. -As a transgender person, the sales representative was respectful of my gender identity by using correct pronouns for me. -The sales representative was not pushy trying to force me to go into a deal or offer I was not interested in. Things I did not appreciate: -The sales representative would barely offer any information about the vehicles unless I asked. It made me feel like he believed I would not understand or did not deserve to know essential information about the vehicles available. If I had not asked specific questions, I wonder if he would have told me anything about the vehicles at all. -The sales representative never once mentioned how much the dealer fee would be. I thought I deserved to be told clearly, before signing, how much the dealer fee would be. -The sales representative was not at the dealership when I arrived, on time, for my appointment. -There was 1 week of time (due to my request) from the day I made my downpayment until the day I finished my paperwork and picked up the car, and during this time, I was told that the car would be washed, detailed, and a service on the tires would be completed to fix a service light. This did not happen. I understand that the dealership was moving to a new location during this time, but it was extremely disappointing to arrive to pick up my car and find that none of these commitments had been fulfilled. The sales person tried to play it off as "intentional" to give me the car "fresh" but it sounded more like reckless procrastination and I felt devalued as a customer. This was not the quality of service I believe I deserved. I had a very long wait in the lobby for the car to be ready for me to drive off with it because these tasks had not been fulfilled as previously promised. -Probably the most inappropriate was that the finance representative made no acknowledgment of my preferred gender identity and would jokingly/inappropriately call me "papi" repeatedly. It made me very uncomfortable. I'm not your "papi". More

Courteous and professional Rob and the rest of the service staff were friendly, professional and helpful during my recent visit, and answered all my questions regarding our serv Rob and the rest of the service staff were friendly, professional and helpful during my recent visit, and answered all my questions regarding our service contract. More

Very impressed with Rob's service Rob was a very professional and excellent service person. He answered every question I had and was very polite. Very impressed with his attention to d Rob was a very professional and excellent service person. He answered every question I had and was very polite. Very impressed with his attention to detail and also the overall new environment of the dealership, definitely I will be returning to have my car for maintenance. More