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Sport Mazda

Orlando, FL

4.9
13,002 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 13,002 reviews

January 26, 2018

Amazing! From start to finish I went to this dealership in need of a car I was welcomed by a friendly face, Fred Trinidad. He allowed me to test drive the cars I was interested in More

by LeoVigildo Peralta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Rodriguez, Frederick Trinidad
Jan 30, 2018 -

Sport Mazda responded

Thank you for your review. It was our pleasure to have you as a customer of Sport Mazda and I thank you for choosing us for your purchase. It sounds like Fred was able to provide a good buying experience and made sure that you found the car you really wanted. I wish you many miles of enjoyable driving. Jay Mealey, GM/Owner

January 26, 2018

Sick of playing games? Need more for your trade? Noel was knowledgeable and great to work with. Buying cars isn’t like using a vending machine, it’s a process that involves time energy and commitment More

by timmysummers4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Mealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Ruiz
Jan 30, 2018 -

Sport Mazda responded

Timmy, I was to thank you very much for the comments you put in this review about Noel Ruiz and Sport Mazda. Honest and fair is the deal we want every customer to get at Sport Mazda, and that includes on your purchase and your trade. We have built a great reputation for customer service and do not intend to risk it by purposely making a customer unhappy. I am happy the visit was successful for you. Your photo looks like you found the car you could be very happy to own. We do work hard and I am so grateful that you felt that way. Welcome to our Sport Mazda family, I am so proud you are our customer. Jay Mealey, GM/Owner

January 25, 2018

Excellent service From sales to financing a excellent service, top notch. Thanks Aida, you are excellent in everything you do, friendly. You are awesome, keep the good More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aida Cabrera, Andy Rodriguez
Jan 30, 2018 -

Sport Mazda responded

Ed, It was a pleasure to have you as a Sport Mazda customer. I hope you enjoy your new Mazda for many, many miles of safe and fun driving. It was great to hear that you had a excellent car buying experience with Aida Cabrera. I agree with you that she is awesome. Friendly and caring and tries her hardest to make the entire process as enjoyable as possible. Thank you for being our customer and I welcome you to the Sport Mazda family. Jay Mealey, GM/Owner

January 25, 2018

Amazing experience! Thank you to sport Mazda dealership for helping me get a dream car . Juan Urdaneta, the salesman ,was wonderful. He was very knowledgeable,very laid-b More

by Sanae Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Urdaneta
Feb 04, 2018 -

Sport Mazda responded

It was indeed a pleasure to make your birthday special this year and thank you for choosing Sport Mazda to celebrate. A new Mazda is a wonderful present to yourself, and I know that you will enjoy the driving fun for many, many miles to come. I am grateful that Juan Urdaneta was able to make it possible for you to drive away in your DREAM CAR. He sometimes makes his job look very easy to his customers, while what you don't see is the hard work behind the scenes to make it all come together for you. I want to welcome you to the Sport Mazda family, and you will always be welcome each and every time you return to my dealership. Thank you for the kind review, the purchase of you new Mazda, and for being our special customer. Jay Mealey, GM/Owner

January 25, 2018

5 stars isn’t enough! Todd was by far the most professional salesman I have dealt with in quite some time. I am beyond happy with my new car and grateful to all that both More

by Jlynn0024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Williams
Feb 04, 2018 -

Sport Mazda responded

JLynn, Thank you for the many nice words you have written about your recent visit to Sport Mazda. I am grateful to Todd Williams that he provided a buying experience for you that you could commend him for and that created enough Trust to commit to return for your next car. On behalf of the entire Sales and Finance Team, we are all proud to have you as our customer and wish you years of safe and happy driving. I would like to think that your last sentence could be said about all of our team, "There wasn't anything I couldn't ask you OR as of you...." Jay Mealey, GM/Owner

January 25, 2018

great service Mike was really helpful every step of the way was able to get me a car that I’m happy without having to put any money down definitely recommend this p More

by Davidj888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Busted
Jan 30, 2018 -

Sport Mazda responded

David, I truly appreciate that Mike Busted made sure your has a successful buying experience at Sport Mazda. Thank you for this review and for being our customer. I hope that you enjoy miles and miles of safe and fun Mazda driving. We are proud to have you as a member of the Sport Mazda family. Jay Mealey, GM/Owner

January 25, 2018

Not professional I purchased my car in July 2015 at North Miami, but I live in Kissimmee, I have always serviced my car in Orlando Mazda. I purchased an extended war More

by Gil9780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ellie Diaz
Feb 04, 2018 -

Sport Mazda responded

Gil, This certainly does not sound like the customer service that comes from the Mazda dealer that was just named the Dealerrater Mazda U.S. Dealer of the Year for the 3rd straight year. It looks to me like we have a hole in our process for handling Warranty issues that needs changing. I guarantee that is just exactly what I plan to do. I know that does not help your situation I would appreciate it if you could contact me at Jaymealey@gmail.com and we can discuss how to provide a more positive result I apologize on behalf of Sport Mazda. Jay Mealey, GM/Owner

January 25, 2018

First experience It was a good experience, I don’t regret going there. The offer me a great deal that I couldn’t refuse it. My very best recommendations for other peop More

by Keniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Acevedo, Izzy Camareno
Jan 30, 2018 -

Sport Mazda responded

Keniel, Thank you for choosing Sport Mazda for your purchase and we greatly appreciate you taking your valuable time to write a review. It sounds like Israel and Edwin made sure you had a great buying experience. It is kind of you to recommend Sport Mazda. I hope you enjoy your car and have miles of safe and happy driving. Jay Mealey, GM/Owner

January 24, 2018

Great Salesmanship!!!!!! I enjoyed working with Corey on my purchase of a 2016 Mazda CX-9. He really took the time to understand my needs. He also was very knowledgeable about More

by Jerry78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Webb
Feb 04, 2018 -

Sport Mazda responded

Jerry, Thank you for choosing Sport Mazda and we appreciate your review. The first thing we ask of our salespersons is to be sure to LISTEN to the customer and make sure you know what the customer wants. Then, do everything you can to make sure they get it. I feel that Corey Webb took that to heart and made sure you found that special car. I know you will really enjoy your Mazda CX-9 and wish you many miles of safe and happy driving. Jay Mealey, GM/Owner

January 24, 2018

Service Repaired accidental disconnection of satellite radio cable. in and out in under 1/2 hour. Thanks to Donnie for getting it done so quickly since it wa More

by traceybebert@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson, Nick Radoslavov
Feb 04, 2018 -

Sport Mazda responded

Tracey, Thank you for review. In our pursuit of great customer service, it is not often that a connection comes loose and the result is a customer that does not receive our best. It is not something we are proud of but I am thankful that Donnie made sure it was fixed quickly. I am certainly unhappy that it happened and apologize for my dealership. I am just very grateful that you could experienced what was certainly annoying to you and still find the good in the result. I especially appreciate your review and feel blessed to have you as our customer. Thank you. Jay Mealey, GM/Owner

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