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Sport Mazda

Orlando, FL

4.9
12,684 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 12,684 reviews

November 21, 2017

Excellent Customer Service I just want to say that I am very pleased with my Mazda 6 purchase from Don Healey”s sport Mazda dealership and the service Dept is very good as well. More

by Ericmazda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Dec 10, 2017 -

Sport Mazda responded

Thank you for the excellent review and comments and recommendation for Nick Radoslavov, a wonderful person and great Service Advisor. I do appreciate hearing that both sides of our dealership, Sales and Service, have not disappointed you and do provide you excellent customer service. You are wrote to note Nick because it is my outstanding staff that makes this dealership so successful. Each one knows that they are personally responsible for our reputation and will never knowingly let one of our customers down. We both agree that bigger and better things await Nick and I know he will be glad that you recommending him. Thank you for being a great customer. Jay Mealey, GM/Owner

November 21, 2017

Awesome customer care!! Always I have great experirnce there, people are very friendly and professionals. Nick is nice and everytime ensure great customer care, also very inf More

by Windermere, Atsushi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Dec 10, 2017 -

Sport Mazda responded

Atsushi, It is always great to read that a customer much appreciates the people that work here at Sport Mazda. They do have Friendliness and Professionalism in abundance but the real key is the Care and Concern that they have for their customers and an absolute dedication in doing the right thing. You should get the service YOU DESERVE every time. I am happy that you made a special recommendation for Nick Radoslavov, Service Advisor. Nick is certainly important to many customers who depend on him to take care of them and their cars. I am happy you are our loyal customer and we are so happy to have you in the Sport Mazda family. Jay Mealey, GM/Owner

November 21, 2017

New car Great customer service, I was helped by someone who actually wanted to help me and not just sell a car. I love my new car, thank you! More

by Cbg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Santos
Dec 10, 2017 -

Sport Mazda responded

Thank you very much for writing. I think you are so accurate with the first sentence of your review. "I was helped by someone who actually wanted to help me and not just sell a car". Isn't that the truth. I thank every customer wants to just be helped without being pressured every five minutes to buy. Our staff is taught to LISTEN to the customer first, then do everything you can to help them get what THEY WANT. It is a simple strategy but it has made us very successful. We concentrate on making sure you get all the information you need to make a buying decision that is good for you. If it is good, then you will probably buy. If not today, whenever it is best for you. Then we have done our job. I am proud of my staff and very proud of our customers. Enjoy your new Mazda for years to come. Thank you for being one of our great customers. Jay Mealey, GM/Owner

November 20, 2017

Awesome Sales Team! This is the 4th automobile (2017 Mazda CX-5 Grand Touring) I have purchased from Sport Mazda since moving to Florida in 2006. Kerwin Larocque is the More

by GeorgeH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2017 -

Sport Mazda responded

George, I can tell you that you are the reason we are trying to provide better and better service and making sure to do everything for our customers that will help them to enjoy every visit to Sport Mazda. We want your TRUST and will give you the RESPECT you DESERVE.. I am so grateful that you have trusted us enough to buy four Mazdas from us and will drive past other Mazda dealers to get to us. You are a very, very valued member of our Sport Mazda family. It is because our staff has people like Kerwin Larocque, your salesman, who although he is a manager will always be there for his customers. Thank you for the photo and I know you will really enjoy your 2017 Mazda CX-5 Grand Touring. It is a beauty and what a drive. And the drive is beyond compare. Please enjoy years of safe and FUN MAZDA DRIVING and you will always be most welcome here where your friends are. Jay Mealey, GM/Owner

November 20, 2017

Sport Mazda Delivered! This is the first Mazda vehicle I have ever owned and I'm pretty certain it won't be the last. I just purchased the 2017 Mazda CX-5 (Grand Touring) an More

by Brittany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Rodriguez, Alex Stinvil
Dec 10, 2017 -

Sport Mazda responded

Brittany, And I can tell you that we will never regret you coming our dealership. All of us thank you so much for your kind review and for the many nice words you wrote about us. Now that you have your FIRST MAZDA, you can experience how fun it is to drive for a change. The CX-5 has not been around that long but it has sure been a winner for Mazda. Already we have customers coming back to trade up to the new ones because they just keep getting better and better. You have the 2017 Mazda CX-5 Grand Touring, so I know you have so much to enjoy (style, comfort, features and so much more). We want you to enjoy years of safe and FUN MAZDA DRIVING. Welcome to the Sport Mazda family. Jay Mealey, GM/Owner

November 20, 2017

Very honestly services I did walk into 3 difference Mazda dealers, but I chose them finally because I like their attitude. Only them keep following me and would like to offe More

by DHDragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aida Cabrera
Dec 10, 2017 -

Sport Mazda responded

Your review is much appreciated and we are proud for you to have chosen Sport Mazda for your new Mazda purchase. There is a difference here, it is a feeling that you are important and the staff really cares about you and wants to make you happy. And, they really do. I hope and pray that we will always be the Friendliest dealership around. Thank you for letting others know why you chose Sport Mazda. I know that Aida Cabrera, your saleswoman, was very happy to have assisted you with your search and even happier to know that you found what you wanted. Welcome to our Sport Mazda family and we wish you years of safe and fun Mazda driving. Jay Mealey, GM/Owner

November 20, 2017

Awesomeeeee experience!!!!! After visiting literally a record of 8 dealerships in one day on Saturday, November 18, 2017 from different car brands and doing test drives. This de More

by Armando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Santiago , Brian San Pedro
Dec 10, 2017 -

Sport Mazda responded

Armando, Even though you had to make all those visits to those other dealers, I am so very happy that you found your way to Sport Mazda. It is because of our customers that we have been the Number 1 customer-rated Mazda Dealership in the Nation for the last two years. And it is certainly because of reviews like yours that we will continue to do our best for our customers, our Sport Mazda family of owners. We really are a team here and you had some wonderful people on yours, Brian San Pedro, Rey Almonte, Stephanie Santiago and the other specialists that you did not see. Like Brian, they are all above and beyond people. The key is you found a fantastic Mazda, the CX-9. It is really a Premium vehicle at a not-so-premium price. Everything about it says luxury and quality and I know it is one of the most comfortable cars I have every driven. So I wish you years of safe and happy Mazda motoring in your new Mazda CX-9 and hope to see your Dad again for his next Mazda. So glad you are both in our Sport Mazda family and we all thank you for your kind recommendation of our dealership. Merry Christmas and Happy New Year. Jay Mealey, GM/Owner

November 19, 2017

Finally got home Buying a car should be an easy process. The experience today was not the case. First off manual transmissions need to be on every lot for every model More

by carbuyer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Andy Rodriguez, Marilyn Santos
Nov 30, 2017 -

Sport Mazda responded

Carbuyer, This is Jay Mealey and I would very much appreciate knowing more about your experience. We are not perfect and sometimes make mistakes. Ideally the salesperson takes the lead and makes sure that Managers and Finance are made aware of every step in the process. If the process is not adhered to the result can be an experience we are not proud of we must address. I promise you that someone is listening. I would appreciate hearing from you directly at jaymealey@gmail.com. Thank you for taking your valuable time to let us know so we can ensure our customers receive our best service. Jay Mealey, GM/Owner

November 19, 2017

all around, a bunch of allstars Delvins was great, his peacefull demeanor made us feel at home, extremely knowledgeable and professional. Andy was great as well... Going the extra mi More

by Great I am
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
thanks to the Managers... God bless you all, Andy Rodriguez, Delvin Lliteras
Dec 10, 2017 -

Sport Mazda responded

I am grateful you came to my dealership and chose to buy from us. Delvin Lliteras and Andy Rodriguez were happy to assist you and I can tell by your photo that you found what you came for. I am happy that you had a great buying experience at Sport Mazda and we certainly will be happy to assist you with any of your automotive needs. Welcome to our Sport Mazda family and enjoy years of safe and happy motoring in your new car. Jay Mealey, GM/Owner

November 19, 2017

Great Customer Service! They were all extremely helpful in helping me find the car that I wanted for a price that was fair for both parties. There cars already have a large d More

by Faina Sherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Santiago, Brandon Moya
Dec 10, 2017 -

Sport Mazda responded

I always am happy to see the word "enjoyable" in the reviews we receive. Faina, it is something every customer deserves but does not often receive, except at Sport Mazda. I think you found that the entire staff was friendly and did everything they could to make sure you got their best service. Brandon Moya is a very personable guy and I know he is happy to hear that he made your visit special. We have designed a new car buying process that is very customer-friendly. Car shopping shouldn't be a hassle or a battle between the dealer and the customer to see who wins. It should be just like you experienced during your visit. Thank you for buying from us and thank you for this review. We wish you years of safe and happy motoring and welcome to the Sport Mazda family. Jay Mealey, GM/Owner

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