Sport Mazda

Sport Mazda responded

Rafael, Thank you so much for your business and for writing a review for the Service Department. This year, our new facilities have at last allowed us to provide the type of environment for our customers that they deserve. Comfortable with features such as Starbucks coffee and a wall of TVs to make waiting enjoyable. Thank you so much for being our customer and we will always be here to make sure you received the best Mazda service available. Merry Christmas and Happy New Year. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you, it was very nice what you wrote about Nick Radoslavov and the importance he has played in your experience at Sport Mazda. Some people may have never Nick and don't know that he is one of our great team of Service Advisors. To owners this team of people make sure that you and your car are well taken care of each and every time you visit and are who makes sure service is right and on-time. They also do a lot of communicating with you to make sure you know what is going on at all times. They all do a fantastic job and I am so appreciative of what you wrote in your review. Thank you again and I am grateful still for the recommendation for Nick and our Service Department. Happy to have you in our owner family. Jay Mealey, GM/Owner

Sport Mazda responded

Mazda Lover, I am sure that you will find even more to enjoy about your Mazda CX-5, the longer you drive it. It is very popular and represent the best of Mazda technology and design. Damarys Cruz is an exceptional saleswoman and knows her product very well. As all of our great members of our Sales Team, she also knows our process so well that she can make sure her customers enjoy their visit and leave with the car they wanted. So happy you love your CX-5 and I wish you years of safe and fun driving. Happy to welcome you to our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Yuliana, Thank you for this nice review and the great photo with your new Mazda. I can tell right away that you were ready to do some driving and I am sure by now you know just how great it feels driving that Mazda. I wish you years of safe and happy driving. Thank you for saying such nice things about Marilyn Santos. She is one of great team of sales men and women that make Sport Mazda so customer-friendly and successful. I am sure that she did everything she could to make sure you got the car you wanted and at a great price too. So happy to have you in the Sport Mazda family. Thanks again for your purchase and your nice review and we wish you a wonderful holiday season. Jay Mealey, GM/Owner

Sport Mazda responded

EMcMillan, It sounds like a routine service that went well for you. I hope you had the time to enjoy our comfortable waiting area and the refreshments provided. While you were waiting a lot was going on behind the scenes to make sure your car was fixed, inspected and delivered to the service drive along with a Full Circle Report that you could use with your Service Advisors assistance to plan your future visit and to know the status of your major automotive systems. We are very happy to have you as our customer and we are always trying to get even better for our valuable customers, like yourself. Thank you for your review and for being our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Paul, Thank you for your review. It was nice to hear that the Sales Team took great care of you and I guess the accompanying photo means that it was a successful search for the car you wanted. It is a beautiful new Mazda and I know it will provide years of safe and FUN driving. I will make sure that Luis, Kerwin and Delvin all know that you appreciated the experience they provided and let others know. Let me thank you again for your review and be sure to remember you are a valuable member of the Sport Mazda family and we are always here to help. Merry Christmas and Happy New Year. Jay Mealey, GM/Owner

Sport Mazda responded

Luis, Thank your for the review and the excellent photo that accompanied it. All of you look very happy with your Mazda and I hope you continue to enjoy for years to come. Thank you too for the many nice things you had to say about my dealership and my staff. I am so proud to have you in our Sport Mazda family and we are always here to assist you with any of your automotive needs. On behalf of Marilyn, Edwin and myself, wecome to the Sport Mazda family. Please have a wonderful holiday season. Jay Mealey, GM/Owner

Sport Mazda responded

I am so glad to hear that we have never disappointed you. It is certainly our goal that whether it is sales or service that we will always provide our best because it is what you DESERVE and should EXPECT from Sport Mazda. Of all the descriptors you could have used for us, two of my favorites are "helpful" and "friendly". Thank you so much for being our customer and letting others know of the buying experience you enjoyed with your salesperson Mark Cappetta at my dealership. Welcome to our Sport Mazda family and we wish you years of safe and happy Mazda motoring. Great Photo Too. Jay Mealey, GM/Owner

Sport Mazda responded

We are very happy to have you as our new Mazda customer and we appreciate very much the review. I am glad to hear that Barby and Alex were able to provide a wonderful buying experience for you. We have created a very special process that is designed to provide our customers the most enjoyable and successful visit they could want. I believe every customer deserves and should expect our best. Thank you once again for your review and for being our customer. I would like to welcome you to our Sport Mazda family and wish you a great holiday season. Enjoyed your picture also. Jay Mealey, GM/Owner

Sport Mazda responded

Rommel, It is really appreciated when our customers take their time to write a review for the dealership and their salesperson. You will be happy to know that we appreciate our customers even more. That Eric provided you an enjoyable buying experience was very important but the fact that you found the car you wanted with his assistance made it even better. You are right. He provided what a buying experience should be. We always teach here that you LISTEN to the customer and then do everything to get them what THEY WANT. It is an experience that every customer deserves and should expect. I am very happy to have you as a Mazda customer and to welcome you to the Sport Mazda family. Wish you a Merry Christmas and Happy New Year. Jay Mealey, GM/Owner