Sport Mazda

Sport Mazda responded

Ivonne, That you enjoyed your visit to my dealership and that Delvin Lliteras, your salesman, provided you a buying experience you enjoyed is something we strive for every day. Customers should feel good about the people they deal with and I am confident I have one of friendliest and most caring staff that I have ever seen in my many years. It sounds like with Rey Almonte's (finance) assistance, you received all of the information you needed. Thank you for your purchase and the nice words you had to say about my staff and your experience. Please enjoy many safe and happy miles in your new Mazda. Jay Mealey, GM/Owner Sport Mazda

Sport Mazda responded

Thank you for your kind comments. When people moved to a new city it is always hard to find a Service Center that you Trust as much as the one in your old city. I am grateful that you chose Sport Mazda to be your new Service provider. I am especially proud that the service team performance let you consider us to provide your next two Mazdas. It is customers like yourself that just made us the Dealerrater Mazda Dealer of the Year (U.S.) for the third year in a row. So glad you are a member of the Sport Mazda family now. Thank you for being our loyal customer. Enjoy that 2018 Mazda3 and don't move to another city any time soon. Jay Mealey, GM/Owner

Sport Mazda responded

Josie, I am so glad that Barby Irby was able to make your visit a successful and enjoyable one. She and the other members of our sales staff are super people and our goal is always to make sure our customers received the very best service possible, it is what you deserve and should expect when buying a car. Thank you for the kind comments on my staff and the new facilities here at Sport Mazda. Proud to have you as our customer. Please enjoy your car. Jay Mealey, GM/Owner

Sport Mazda responded

JB, Thank you for letting others know about your recent service visit to my dealership. Nick Radoslavov and his fellow Service Advisors are a big reason why our customers can enjoy their visit to our Sport Mazda Service Center. They make sure that the customers wants and needs receive the full attention of our talented team of Service Technicians and that your car is fixed the way you want it the first time. Thank you for the kind words and I assure you that they will always care for your CX-5 because you are a member of our Sport Mazda family. Thank you for being our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Ianshuker, Quick and easy with an enjoyable buying experience sounds good to me. I am proud of my sales and financed team and sure that Stephanie and Edwin were so happy to have you as their customer. Really enjoyed the photo with your new Mazda. Welcome to our Sport Mazda family and please enjoy safe and FUN MAZDA DRIVING for many, many miles. Your recommendation is greatly appreciated. We are proud to have you as our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Kenzo, I hope you feel like family, because we are proud to have you as a member of our Sport Mazda family. Josh, Dan, Nick, Justin and James will be delighted to know that they make your visits to the dealership enjoyable. You are right about the service team, I think that every one of them was born with a smile on their face. Genuinely friendly and caring, I am glad that you trust them to always return for their service. Thank you for being our loyal customer and for the fine review you provided. If you have any ideas to make it even better, drop me a line at jaymealey@gmail.com. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for the trust you place in my staff and dealership. I like particular customers as our entire car buying experience is designed to provide the highest standard of customer service each and every time. As you said, it really is our goal to LISTEN to every customer and then do everything possible to GET THEM WHAT THEY WANT. It should be a process that makes everyone happy. I can thank you enough for the recommendation that brought you daughter to Sport Mazda for her New Mazda CX-5. Proud to have you both as members of the Sport Mazda family. It is loyal customers like yourself that have made us successful. Thank you. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for your review. It was our pleasure to have you as a customer of Sport Mazda and I thank you for choosing us for your purchase. It sounds like Fred was able to provide a good buying experience and made sure that you found the car you really wanted. I wish you many miles of enjoyable driving. Jay Mealey, GM/Owner

Sport Mazda responded

Timmy, I was to thank you very much for the comments you put in this review about Noel Ruiz and Sport Mazda. Honest and fair is the deal we want every customer to get at Sport Mazda, and that includes on your purchase and your trade. We have built a great reputation for customer service and do not intend to risk it by purposely making a customer unhappy. I am happy the visit was successful for you. Your photo looks like you found the car you could be very happy to own. We do work hard and I am so grateful that you felt that way. Welcome to our Sport Mazda family, I am so proud you are our customer. Jay Mealey, GM/Owner