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Sport Mazda

Orlando, FL

4.9
12,925 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 12,925 reviews

February 09, 2018

Best Sales Experience Ever!!!! I have been to other dealerships and have not experience the attention, professionalism and customer service that Willie provided. He is very knowled More

by Jd121891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Ortega, Andy Rodriguez
Mar 09, 2018 -

Sport Mazda responded

Thank you so much for your review. It was great to hear that you genuinely could feel the difference between other dealers and Sport Mazda. The buying experience here is designed to provide all the information a customer needs or wants and to answer every question or concern before they make the final buying decision. It is very dependent on the individual salesperson to always be aware of the customers feelings and to make sure the experience is enjoyable and successful. I feel that Willie Ortega did all that for you. I am happy that you found the car you wanted at Sport Mazda. I appreciate you recommending us to friends and family and for recognizing Willie and Andy Rodriguez for their service. Thank you for being our customer. Jay Mealey, GM/Owner

February 09, 2018

We got it done ! It was a bit of a hassel to complete the deal but..The two gentleman that assit me on the deal and compensated me were fantastic through the whole pro More

by TopKlass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stinvil, Corey Webb
Mar 09, 2018 -

Sport Mazda responded

Topklass, Thank you for being our customer and for the kind review. I appreciate your words and want to thank you for your purchase. Please enjoy your new car. If your would like to tell me anything else about your experience, just send me an email to JayMealey@gmail.com. I would be happy to hear any suggestions or comments. Thank you again for being our customer. Jay Mealey, GM/Owner

February 09, 2018

Diagnostic and repair for my check engine light The representative, Ellie, was very timely and comprehensive in explaining what was wrong and what needed to be fixed immediately and what could wait. More

by Duke2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Mar 09, 2018 -

Sport Mazda responded

Duke, Ellie Diaz is a genuine and caring person. She understands that keeping the customer informed is so important and as a service professional knows exactly what needs your attention and what can wait. Understanding when someone is on a budget does make a difference so it was great that you let her know. As long as you and Ellie are communicating, you should always know exactly how to keep your car in great condition, keeping you and your passengers safe and happy. Thank you for being our customer. It is always our pleasure for you to visit. Jay Mealey, GM/Owner

February 09, 2018

No hassle, no pressure. It was a breeze coming in and buying our car. Very welcoming staff and Pedro was so helpful! Did not feel pressured at all throughout the whole proces More

by AubreyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Blanco
Mar 09, 2018 -

Sport Mazda responded

Aubrey, Thank you for choosing Sport Mazda and I appreciate you taking your valuable time to let others know of your experience. I enjoyed your photo and can certainly see that you chose a real beauty and I know that you will enjoy the many miles of safe and fun driving that is what makes a Mazda so great. I am thankful that Pedro Blanco provided you with such an enjoyable and successful buying experience. Your recommendation of Sport Mazda to others is greatly appreciated. Welcome to the Sport Mazda family and we will always be here when you need us. Jay Mealey, GM/Owner

February 09, 2018

Friendly, Helpful Staff Marilyn was helping me over the phone for two weeks, she helped me get the car I wanted, I truly appreciated all her help and the rest of the crew. Th More

by Miranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Acevedo, Marilyn Santos
Feb 26, 2018 -

Sport Mazda responded

Miranda, Thank you for choosing Sport Mazda for your new car. I enjoyed your photo and know that you are happy with your purchase. Please enjoy it for many miles of safe and happy driving. I am glad that after all of the time spent working with Marilyn on the phone, that you were happy to see that it was all just like wanted when you arrived. I am proud to have you as our customer and appreciate all the nice comments for Marilyn, and the rest of my great crew. Welcome to our family. Jay Mealey, GM/Owner

February 09, 2018

An Answered Prayer!...Sport Mazda is the BEST!!! SPORT MAZDA IS #1 FOR A REASON! The people at this dealership make such a huge difference in the car buying and service experience. The experience tha More

by BlessedBytheBest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Resmondo, Rebecca Wine,Earnest Evans, Josh Snell, Edwin Acevedo, Valentina Cappetta, Andy Rodriguez, Nick Radoslavov
Mar 09, 2018 -

Sport Mazda responded

Thank you so much. It is us that have been blessed with customers like yourself. I so appreciated your review and thank you so much for including so many members of my great staff that really does work hard to make sure you receive their best, every time. I am grateful that Valentina Jorge and the service she provided was so memorable for you. It was something that we say at Sport Mazda, our customers should always receive our best, it is what they expect and what they deserve. Thank you for letting them know they are greatly appreciated. I thank you so much for coming to Sport Mazda and we are so proud to welcome you to our family. Thank you for blessing us with your kind words and we will always work to warrant your praise. Jay Mealey, GM/Owner

February 08, 2018

Awesome experience as always! This is the second car I've purchased here with Sport Mazda and both times I have left completely satisfied. They truly work with you in terms of fina More

by Nelson Ribeiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barby Irby, Edwin Acevedo, Nick Radoslavov, Frederick Trinidad
Mar 09, 2018 -

Sport Mazda responded

Nelson, While I am happy to hear your returned for your second new Mazda from us, I am even happier to hear that you received a great buying experience both times. Of course, the staff that you named made that happen for you. Barby Irby, Frederick Trinidad, Edwin Acevedo and Rey Almonte are all part of a great Sales and Finance Team. Nick Radoslavov is a fine Service Advisor in the Service Center. They are all specialists who know their cars and how to make the visit enjoyable and successful for their customers. I thank you so much for the Trust you have shown in Sport Mazda. A loyal customer like yourself is very critical to our success. So glad you chose your Sport Mazda family for this Mazda and we all wish you many miles of safe and fun Mazda driving. Jay Mealey, GM/Owner

February 08, 2018

Delvin was Excellent I was overly surprised by the treatment from everyone at this dealership. ( I have bought 20+ vehicles in my life and this experience ranks at the top More

by Ducatiguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delvin Lliteras
Mar 09, 2018 -

Sport Mazda responded

Thank you for your kind review. The Sport Mazda Car Buying Experience depends on the Salesperson to make everything happen they way it should for the customer to experience an enjoyable and successful visit, free of hassle or pressure. I certainly appreciate your assessment of the treatment you received. Number 1 out of 20+ is a position I will accept any day. Letting others know of your experience was kind of you. I cannot tell you how It may be feel that Delvin took the demo to your home for your wife and the way you talked about the staff treating everyone well on Super Bowl Sunday. I am really proud of my staff. I am also thankful that you chose to be our customer. I know you and your wife will enjoy your new Mazda and want to welcome both of you to our Sport Mazda family. A special wish goes with your car for you to experience many miles of safe, happy and fun driving. Jay Mealey, GM/Owner

February 08, 2018

Great experience Sport Mazda made my car buying a great experience! From start to finish everyone was professional and helpful. Would highly recommend to anyone in the More

by Jackjack1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Snell, Mark Cappetta
Mar 09, 2018 -

Sport Mazda responded

Jack, Thank you so much for purchasing your new Mazda from Sport Mazda. I think your review said it all and I know that Mark Cappetta, your salesperson, will be happy to know that you had a great experience. We are very happy to have you as a customer and now we welcome you to the Sport Mazda family. Your recommendation of Sport Mazda is greatly appreciated. Please enjoy your new Mazda and have many miles of safe and fun Mazda driving. We are here if you need us. Jay Mealey, GM/Owner

February 08, 2018

No hassle, FUN experience! So I was pretty anxious about going in to buy a new car, the entire process just seems tedious and daunting. It was the complete opposite at Sport Maz More

by jaquap122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cappetta, Andy Rodriguez
Mar 09, 2018 -

Sport Mazda responded

I can certainly understand that you approached your visit to our dealership with some trepidation. Buying a new car is a major financial decision for most people. I am so glad that you found your way to Sport Mazda and Mark Cappetta. Mark has been with us for several years and since the creation of the Sport Mazda Car Buying Experience. He knows how to make the process customer-friendly and has the expertise to answer most all of your concerns and questions. And then you have Andy Rodriguez who can handle the financial options that you needed to consider. Together they make a great team and I am so glad that they made a good experience for you. I am proud that you chose us and know you will really enjoy your new Mazda. I also want to welcome you to our family, the Sport Mazda family of staff and owners. We wish you many miles of safe and fun driving. Thank you again for being our great customer. Jay Mealey, GM/Owner

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