Sport Mazda

Sport Mazda responded

Loyal service customers almost always have a favorite Service Advisor and like yourself, many have found Donnie Larson worthy of their Trust and are happy to place their cars in his capable hands. I have not heard him called a customer service fanatic before but I am sure that he could easily fit that title. Donny works hard to warrant the trust of his customers and I am proud to have him on the Sport Mazda Service Center drive. Thank you for this kind review for Donny and I know he will appreciate it. Thank you for being our loyal customer. Jay Mealey, GM/Owner

Sport Mazda responded

I really appreciate the many nice things you had to say about my dealership. Of course, it is great staff, like Barby Irby, your salesperson, that make the experience one that our many customers enjoy. The new facility was designed for customers, just like the lounge you were mentioning. I am so glad that your first car buying experience was one that will be memorable for you and I welcome you to our Sport Mazda family. I appreciate your review and want you to really enjoy the great driving experience in your new Mazda. Thank you for the recommendation. Jay Mealey, GM/Owner

Sport Mazda responded

Nomar, So happy to hear that you were successful in your car search and found the car you wanted at Sport Mazda. I am proud that you chose us and certainly happy that Noel Ruiz and Edwin Acevedo made sure that you received the customer service you deserved. I know you will really enjoy your new Mazda 3 and we welcome you to the Sport Mazda family. I thank you for this review and for you be our special customer. We look forward to providing the best service possible for your new Mazda 3. Jay Mealey, GM/Owner

Sport Mazda responded

Krystal, I am so happy to have you as a customer of my dealership and I appreciate very much your kind review. I know that Marilyn Santos thanks you for saying such nice things about her and the buying experience she provided. Your choice of Sport Mazda for your gently used Mazda CX-5 provides you a welcome to the Sport Mazda family of staff and owners. You said Marilyn made your feel like family. You are. Enjoy your CX-5 and the many miles of safe and fun driving it will provide. Loved your photo and thank you for being our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Garosa, I am glad to hear that you found the car you wanted at my dealership and thank you for choosing Sport Mazda for your purchase. I am sure Mike Losardo made sure you had the time to look through our large inventory of quality used cars and helped you zero in on the one that best met your needs. He is knowledgeable and very helpful and enjoys seeing his customers leave happy with their new car. He will be happy to know you love it and appreciated the customer service he provided. Thank you for being our customer and I wish you many enjoyable miles. Jay Mealey, GM/Owner

Sport Mazda responded

Carrhs, Thank you for your review. I appreciate you choosing my dealership for your new car purchase and hope that we provided you an enjoyable experience. I am sure that Marilyn Santos will appreciate your review. It sounds like your situation made obtaining a car quickly very important and probably impacted some decisions. If that is the case, I hope that the car makes a positive difference in your life. I am proud to have you as our customer and wish you the very best. Jay Mealey, GM/Owner

Sport Mazda responded

It was a pleasure to read your review. Like many of our customers the trust you have in your salesperson affects your purchase. We created the Sport Mazda Car Buying Experience to make sure you receive all the assistance you need before making a final buying decision. If you had any questions or concerns, Todd Williams was there to give you true and accurate information and then the time, with no pressure or hassle, to make the best decision that met your needs. It sounds like he did that. I am glad you loved the experience and would recommend Sport Mazda to others. Please enjoy your new car and have many wonderful safe and fun miles. Jay Mealey, GM/Owner

Sport Mazda responded

The good thing about our car buying experience at Sport Mazda is that I have a great sales team. Our computer systems allow us to insure when backups are necessary another team member can quickly take over and assume the process without delay for the customer. Our salespersons work as a team along with a great team of specialists backing them up. It is what makes the customer experience so enjoyable. Thank you so much for your review and for recommending Mike Losardo and Alex Stinvil to others. Good salespeople are always happy to know when they provide good service to their customers. Makes them want to be a little better next time. Thank you for being our customer and please enjoy your new car. Jay Mealey, GM/Owner

Sport Mazda responded

Marie, Thank you for letting others know about the excellent customer service provided by Nick Radoslavov at the Sport Mazda Service Center. I have been blessed with a great group of Service Advisors who are extremely good at working with customers and technicians and providing essential information to both. As long as they work well you will always have a great experience when you visit. Thank you again for being a great customer and for the other nice things you had to say about my dealership. It is appreciated. Jay Mealey, GM/Owner

Sport Mazda responded

Igie, Saw the great photo with your new car. I am so glad you found it at Sport Mazda. It sounds like from the first time you called to your experience at my dealership, Todd Williams made sure that you received the customer service you deserved and should expect from you car dealer. We are very team oriented and while others may assist you during your visit, you will always have your assigned sales professional overseeing each step in the process. The result is that you had a successful visit and are the proud owner of a great new car. Thanks for recommending Todd and you will always be welcome at Sport Mazda now that you are part of our family of owners. Enjoy. Jay Mealey, GM/Owner