Sport Mazda

Sport Mazda responded

Lmowatt, Happy stories are always a pleasure to read and yours was no exception. I am glad that Alex Stinvil, Todd Williams and Rey Almonte, your sales and finance team were able to make your search so successful. You are never solo at Sport Mazda, there are always a bunch of friendly guys and gals in the sales area that will be happy to do everything they can to make your visit enjoyable. There is no hassle or pressure here and everything is designed to make sure you get everything you need to make the buying decision right for you. It is glad to hear you got the car of your dreams and thank you for the review and the photo. Glad you came to Sport Mazda and we wish you years of safe and happy driving in your new car. Jay Mealey, GM/Owner

Sport Mazda responded

Superman, Although Super they are not, both Alex Stinvil and Rey Almonte sure can make it seem like that for our customers. Our team is a great bunch of guys and gals who love to do what they are doing, helping people find that special car for them. There is no hassle, pressure or trick, we just LISTEN to the customer and do everything we can to get the CAR THEY WANT. I am so glad that they made the visit a good one for you and you left happy with that car you wanted. Thanks for being our customer and for writing such a nice review. And now, I have a photo of SUPERMAN. Jay Mealey, GM/Owner

Sport Mazda responded

Jcruz, Thank you for your review, and I sincerely thank you for your kind words. We have been working so hard to make car buying easier and even enjoyable for customers by eliminating all the things you hate about buying a car. I have some really friendly and caring staff, like Mark Cappetta. He is actually fun to buy a car from. Great personality and always ready to jump when you need something. He also does a couple of things we really prize here. He LISTENS to his customer, every time they speak, and then, he does everything he can do to GET WHAT THEY WANT (not what we want, what the customer wants). We think it is just that easy to buy a car. Good people, good cars, good customers, and good deals. Thank you for being our great customer and for the recommendation to others for Sport Mazda and your new Friend, Mark Cappetta. I welcome you to the Sport Mazda family and wish you years of safe and happy driving. Jay Mealey, GM/Owner

Sport Mazda responded

Krattigara, Thank you for the nice review especially the great things you had to say about Delvin Lliteras, your salesman. You found as so many have that it makes a difference when people want you to get what you want. No hassle, no pressure and no decision is made until you make it. And if it needs more time, that is ok. I know it was welcomed when the Finance Mgr Edwin Acevedo took the extra time you needed to explain all of the things you concerns or questions about. And when you got the right price, you knew you could trust that it really was a good deal. I am so glad that you enjoyed our Sport Mazda car buying experience and found the car you wanted here. Thank you for choosing us and we all wish you many miles of safe and happy driving in your new car. Thank you for recommending Delvin to others and welcome to the Sport Mazda family.. Jay Mealey, GM/Owner

Sport Mazda responded

GolfinIrishLass, The more I read of your review the more excited I got. I thank you for writing such a thorough account of your service visit to Sport Mazda. The one thing that is for sure is that these guys hustled to make sure you got everything you needed and were well taken care of, both you and your car. I am so proud you are a Sport Mazda customer and for driving from the Villages for your Mazda service. I was really surprised at the last part of your review but for the life of me can see only a very little part that we played. I like to think that if anything we are all used sometime to do the Father's will. I am grateful that you reminded us and so thankful you are well. May 2018 be a blessed year for you with much happiness and prosperity. Jay Mealey, GM/Owner

Sport Mazda responded

Aleshkam, That was very nice of you to let others know of the experience you had during your last visit to Sport Mazda. Being this was you first car, I hope that your experience will be remembered fondly. Israel Camareno and Alex Stinvil are two members of our great sales team and I am sure they made sure that you had an enjoyable visit. I can tell by the photograph that accompanied the review that you made a good choice. Wish you many miles of safe and happy driving. Thank you for being our customer and we wish you a great 2018. Jay Mealey, GM/Owner

Sport Mazda responded

Alvaro, On behalf of Nick Radoslavov, your Service Advisor, and the entire Sport Mazda Service Department, I would like to thank you very much for your review. We are all happy that your service was great for you. Nick is a real professional and he works very hard to make sure the information provided by the Service Techs get to you the customer, along with his skilled recommendations. Thank you again for choosing Sport Mazda and we are so happy you are our great customer. Have a wonderful 2018. Jay Mealey, GM/Owner

Sport Mazda responded

Bclerico, I appreciate the review. I cannot tell you how much that bothers me too. For your car to be repaired and ready to go and then you find out you have to wait to get it cleaned. It makes us look like less than the great service provider we way we are. I haven't heard that it has been a problem before but I promise you I am going to address with the Service Manager. I thank you for letting us know. Since you gave Stephen Mendez the stars I hope it means that the rest of your visit went well and the visit was successful. Thank you again and I wish you a great holiday season. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for the review and for the providing a great motivation to the Sales Team today. I am proud that you chose my dealership for your new car. We have a great selection of quality used cars at Sport Mazda and it was great that you found the one for you on our lot. Your Sales Team, Delvin, Jason and Rey were happy to have made your visit a successful one wish you miles and miles of safe and happy driving in you new car. Welcome to our Sport Mazda family and on behalf of the entire staff, I wish you a Merry Christmas and a Happy New Year. Jay Mealey, GM/Owner

Sport Mazda responded

Janitza, Enjoyed your photo and review and want to thank you for choosing Sport Mazda for your new Mazda. Your choice of the 2018 Mazda CX-9 is one I know you will never regret. It is luxury without the price tag, and everything about it is so well crafted that you will be enjoying the spectacular ride for years to come. It sounds like everyone worked very hard to make sure you had every concern and question answered and felt very confident in your buying decision. Welcome to our Sport Mazda family and we wish you many safe and fun Mazda miles in your new CX-9. Jay Mealey, GM/Owner