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Sport Mazda

Orlando, FL

4.9
12,681 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 12,681 reviews

December 30, 2017

Great i desperately needed a car after relocating from Puerto Rico. My niece recommended sports Mazda. As soon as I walked in Delvin and the team were very More

by Maria92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delvin Lliteras
Jan 03, 2018 -

Sport Mazda responded

Maria, I know that the circumstances have forced many to leave Puerto Rico, whether it be permanent or temporary. I want to welcome you to Central Florida where you will find a great many good people that will help make your transition easier. I am so happy that Sport Mazda has helped in some measure to make your life a little easier. Please enjoy your 2018 Mazda3 and I wish you years of safe and fun driving. Delvin Lliteras and I both appreciate your review and the many nice words. We say thank you Maria and welcome you to our Sport Mazda family. May 2018 be a great year for you and yours. Jay Mealey, GM/Owner

December 30, 2017

Great buying experience My wife and I have bought several cars over the years. Nothing makes me angrier than over pushy salesman or a sales team that doesn't seem interested More

by Chris & Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arce, Mike Losardo, Andy Rodriguez
Jan 03, 2018 -

Sport Mazda responded

Chris and Victoria, I can't tell you how pleased I was to read your review. I am glad the buying experience here was more to your liking. We worked several years to build a fine reputation and listened very closely to what our customers wanted. I believe that Sport Mazda offers a great buying experience to everyone and is an honest, professional, family-friendly, with a team mentality that insures customers visits are enjoyable and successful. I appreciate all the nice words for Mike Losardo and Andy Rodriguez, two key members of the team that worked hard for you. I thank you for coming to Sport Mazda for your new Mazda and welcome you to our family. I hope you enjoy your new Mazda for many years to come. Have a wonderful 2018 for you and your family. Jay Mealey, GM/Owner

December 30, 2017

Ellie was great! From the second I walked in I was greated with smiles and kindness. Ellie was peronalble, knowledgeable and so nice! Nick was great too! Thanks! More

by Jacappa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jan 03, 2018 -

Sport Mazda responded

Jacappa, If you ever want to be sure you receive service with a smile, visit Ellie Diaz at the Sport Mazda Service Department. A professional Service Advisor, she takes the responsibility of caring for customers and their cars to a new level. While all of our Service Advisors are do a great job, sometimes it is the smile and soft words that leave you with a special feeling. Thank you so much for being our customer and I do appreciate you writing this review about Ellie. Wish you a wonderful 2018. Jay Mealey, GM/Owner

December 30, 2017

Safety Recall Went online and made a service appointment for a safety recall. Process was very easy and fast. Service was provided very prompt and professionally. More

by JB1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Jan 03, 2018 -

Sport Mazda responded

JB, It happens to the best of manufacturers. The key is how we make it right. I appreciated your review of your experience with a recall. We have a fantastic service team who keep up-to-date on every issue with the cars they service. Knowing that we had a recall, they made sure we were prepared with parts and techs that knew how to make the needed repair. Thank you for letting others know that it most cases we can turnaround a Mazda in a short period of time. We are so proud to have you as a customer and appreciate your review. Have a wonderful 2018. Jay Mealey, GM/Owner

December 30, 2017

Excellence in Service Marilyn Santos treated me and my wife like family throughout the process in purchasing 3 cars. She is an asset to your company and I really appreciat More

by mridoc1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marilyn Santos
Jan 03, 2018 -

Sport Mazda responded

Thank you for your review, it is always nice to hear from our customers about their visits to Sport Mazda. I am so happy you chose us for your new Mazda. I know you will enjoy it and I wish you many miles of safe and fun driving. I appreciate the kind words about Marilyn Santos and I know she will be happy when she reads your review. Purchasing 3 cars is quite a big undertaking and it is good to know that our staff can handle it easily. Thank you again for your purchase and welcome to the Sport Mazda family. Have a wonderful 2018. Jay Mealey GM/Owner

December 30, 2017

Great car buying Experience! I was very impressed with the installations and the staff, even though the process was a little slow after agreeing the price I was very satisfied wit More

by Roberto Munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frederick Trinidad
Jan 04, 2018 -

Sport Mazda responded

Roberto, Thank you for being our customer and for purchasing your new Mazda from us. I can only hope that the misunderstanding were due to the holiday season, but it is something for which I offer you my sincere apology. I will definitely discuss this issue with my managers and remind them of our commitment to a sales staff that makes sure every customer has ALL the information they need to make the right decision when buying a car. Thank you for looking past that and for noting that the rest of your buying experience was great. Thank you for being our customer and letting me know of an area that needs reemphasis. Have a wonderful 2018 and welcome to the Sport Mazda family. Jay Mealey, GM/owner

December 30, 2017

As good as car buying gets Helpful and friendly without the pressure, just what want when car shopping. Kerwin was helpful ,courteous saw to it that we got our Mazda Loyalty Di More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2018 -

Sport Mazda responded

John, It was a pleasure to read your review and I appreciate you taking your valuable time to let us know of your experience. I know that if you read our past reviews it makes it hard to say something that hasn't been said. Your efforts to let us know that you appreciated your experience are what is most important. Thank you for the trust you placed in Kerwin and Sport Mazda it sounds like your experience was enjoyable and good buying experience. Thank you for choosing Sport Mazda and welcome to our family. I know you will enjoy your new Mazda and wish you years of safe and fun driving. May 2018 be a great year for you and yours. Jay Mealey, GM/Owner

December 29, 2017

Dealer Good, Dealership Bad Overall experience with the dealership was okay at best. A group of employees stood and talked when I walked through the door and Fred ran inside from More

by taffxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frederick Trinidad
Jan 08, 2018 -

Sport Mazda responded

taffxxx, I am not sure how we managed to ignore you, insult you and hard to work with, but I am going to thank Frederick Trinidad because you still bought a new car. Certainly not making light of the experience, I am putting my personal email address on the bottom of this reply. I would appreciate if you can contact me so that I can personally apologize to you. None of the things you mentioned are acceptable and I appreciate your willingness to buy from us. It is true that the car business is dependent on good salespeople. It would seem that he did the right things for you and ended up getting you the car you wanted. I do appreciate your business, and your review, and wish you the best possible 2018 in your new Mazda. Thank you, Jay Mealey, GM/Owner at Jaymealey@gmail.com

December 29, 2017

Great costumer service! Thank you Miguel Soto for your costumer service, You were very helpful on helping me choose the best option during my visit. Your profesionalism stand More

by Buyer123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Soto
Jan 04, 2018 -

Sport Mazda responded

Thank you for your kind review about Miguel Soto and your recent visit to Sport Mazda. It was very nice of you to let others know how well he worked on your behalf. I truly appreciate you coming to Sport Mazda for your new Mazda and am proud to have you as our customer. Hope you enjoy your new car and may 2018 be a happy and prosperous year for you and yours. Thank you again. Jay Mealey, GM/Owner

December 29, 2017

Great dealership! I arrived with two cars in mind that I had seen online. This was not the first dealership I had been to in recent months. I have to say I was very ha More

by Rhiannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damarys Cruz
Jan 04, 2018 -

Sport Mazda responded

Rhiannon, It always helps to visit our website before coming to the dealership. Coming in knowing the cars you were considering made if so much easier for your salesperson and faster for you. I am very happy you found the buying experience so enjoyable at Sport Mazda and were able to settle on the right car for you. Thank you for your purchase and for writing such a nice review. Your kind comments for staff and dealership is greatly appreciated. I know your salesperson, Damarys Cruz was happy you were her customer. We all wish you a wonderful 2018 and many miles of happy and safe driving. Thank you for recommending us. Jay Mealey, GM/Owner

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