Sport Mazda

Sport Mazda responded

Ashley, It was very kind of you to write such a nice review for Barby Irby and Edwin Acevedo. Barby has been with us early on and was a sales leader through the years we were changing to become a Digital Dealership. She knows her cars and treats her customers so well, making her a 5 Star salesperson. Edwin has become a go-to finance professional and makes the most difficult financial issues easy for everyone to understand. It is pros like Barby and Edwin and their fellow members of our great Sales Team that have built Sport Mazda's reputation as the Number 1 Customer-Rated Mazda Dealership in the U.S. according to Dealerrater.com. Thank you for being our great customer and welcome to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Jose, It is great to have you back. A returning customer makes us feel good about the job we are doing supporting our customers and giving the service the expect. I am sure that Miguel Soto will appreciate this review and be very glad that he sold you that second new Mazda. Thank you recommending Sport Mazda to others and we are so glad that you are a member of our family. I hope that this year will bring you many happy days. Jay Mealey, GM/Owner

Sport Mazda responded

Morena. We appreciate you choosing Sport Mazda for your new car. Thank you so much for your review. I know that Noel Ruiz will really enjoy reading your kind words. I have tried very hard to make this dealership as friendly and comfortable as possible for the Hispanic members of our community. I am sure you found that to be true when dealing with Noel and other Spanish-speaking members of our team. It is a part of our business that has grown very fast and I certainly am grateful that you are our customer and welcome you to our Sport Mazda family. Please enjoy your new Mazda and I wish you years of safe and fun driving. May 2018 be wonderful for you and yours. Jay Mealey, GM/Owner

Sport Mazda responded

Tink, Thanks for the review. I know that Kerwin will appreciate it just as much as I did. I am certainly glad that he was able to provide you a great deal even though you were disappointed in the trade number. We work very hard to try to find a way to make each and every deal as good as we can. Loved the photo. You look like your will really be enjoying your new Mazda. Hope you have a wonderful 2018 and enjoy miles and miles of safe and fun Mazda driving. Jay Mealey, GM/Owner

Sport Mazda responded

You are right of course, Ellie Diaz is a wonderful person and a super Service Advisor. I can understand that her friendly and always caring service would be an important reason for returning. As a loyal customer, I am sure she can almost anticipate your needs when you make your appointment. That is great to hear and coupled with the great Mazda CX-9 drive, I hope that you always look to us for your service. Thank you and I hope that 2018 will give you more safe and happy Mazda miles. Thank you for being our customers. Jay Mealey, GM/Owner

Sport Mazda responded

Penny, that is a great question and you have me there. I don't know how it could change that fast. It seems that I need to make sure all of the techs are "eyeballing it" every time. I promise you your review will be passed to the Service Manager. I am just so happy that you had Ellie Diaz, Service Advisor, to make your visit a good one. I appreciate you giving us a 5 star rating. Thank you for being our customer and for letting us know when we can be even better. I sincerely wish you a very happy and prosperous 2018 and thank you for coming to Sport Mazda. Jay Mealey, GM/Owner

Sport Mazda responded

Mpaleo, Thank you for your review. We try very hard to recruit staff that will insure our great reputation for service will be preserved. Training and great managers, all veteran Sport Mazda people, have let us provide buying experiences that our customers enjoy and have come to expect from us. Mike Busted is one of our great sales staff that concentrates on making the customer experience and result exactly like the customer wanted. He and his counterparts continue to make me proud. Your review is deeply appreciated and we are happy you are our customer and a member of our Sport Mazda family. Please have a wonderful 2018 in your new Mazda. Thank you so much for recommending Mike Busted and Sport Mazda. Jay Mealey, GM/Owner

Sport Mazda responded

Brandle, Loved your review and the great photo with it. Looks like you are happy with your new Mazda already. Your comments meant a great deal to me. We have lots of customers coming to us from all over Florida. They read the reviews, like yours, and want the same experience. I am continually amazed at how well my sales team does with long distance buyers to make sure they know everything before they come and get exactly what they expected when they get here. We call it the Sport Mazda Buying Experience and we think it is second to none. Thank you for the nice things you had to say about Israel, Jason, Stephanie and Corey. You can be sure at Sport Mazda you have an entire team of specialist behind every sale. I am proud you are our customer and welcome you to the Sport Mazda family. We appreciate you recommending us to others and we will always act to deserve your trust. Have a great 2018 in your new Mazda. Jay Mealey, GM/Owner

Sport Mazda responded

Janina, Thank you for your kind review. We appreciate every customer who visits our dealership and try to always make their experience enjoyable and successful. Isreal Camareno will be very happy to hear that you had a great experience and that he you appreciated his efforts. Thank you for choosing Sport Mazda and we wish you years of safe and fun driving in you new Mazda, beginning with a very Happy New Year. Welcome to our Sport Mazda family and thank you for recommending us to others. Jay Mealey, GM/Owner

Sport Mazda responded

Brian, Thank you for choosing Sport Mazda for your car purchase. I think you will enjoy your Mazda CX-5 and know that it will provide you the driving experience you were looking for. Barby Irby is a wonderful saleswoman and she uses her experience in car sales to make sure her customers always get the best treatment and the best deal. She listens and then does whatever she can to get you what you wanted. Thank you for recommending Barby and Sport Mazda to others and welcome to our Sport Mazda family. Wish you a very Happy New Year. Jay Mealey, GM/Owner