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Sport Mazda

Orlando, FL

4.9
12,697 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 12,697 reviews

January 03, 2018

Best experience buying my first new car! THANK YOU, SPORT MAZDA FOR MY BRAND NEW CAR! This experience was honestly so amazing and I cannot thank Juan Urdaneta for making it even better. I ha More

by kaebaebae_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Urdaneta
Feb 04, 2018 -

Sport Mazda responded

I am so happy that your new Mazda was so special for you. Thank you for choosing Sport Mazda for your graduation/Christmas gift. It sounds like it was a very special event for you and that the experience that Juan Urdanetta and his support team provided exceeded your expectations. Thank you so much for letting others know about your experience. I felt your excitement in every word of the review. Please enjoy many, many miles of safe and fun Mazda driving and we welcome you to our Sport Mazda family. Thank you for making us a part of a special day. Jay Mealey, GM/Owner

January 03, 2018

Great experience I went to Mazda for information about the vehicle and came out with a new car. Good job , did not give me chance to check other brands. More

by Marcio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina Cappetta
Jan 15, 2018 -

Sport Mazda responded

Marcio, I think I should be happy that you chose us first. If you made your decision to buy on your first visit, you must have done a lot of research on the Internet before you came, or Valentina Jorge must have provided a great buying experience. I will certainly accept either. Thank you for choosing Sport Mazda and I know that you will really enjoy the new Mazda you purchased. I wish you many miles of safe and fun Mazda driving. Welcome to our Sport Mazda family. Thank you again for this nice review. Jay Mealey, GM/Owner

January 03, 2018

Excellent experience Pedro Blanco made buying a new car an enjoyable experience. He was friendly and respectful at all moments. He was knowledgeable of the car, i recommen More

by JD
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pedro Blanco
Jan 03, 2018 -

Sport Mazda responded

JD, Pedro Blanco is a veteran salesperson who has helped hundreds of customers enjoy the purchase of a brand new Mazda. He is a special individual who is a true professional while knowing that his job is to provide you the respect you deserve and make your car buying experience and enjoyable as possible. I know he will appreciate your review just as I have. Proud that you are our customer and welcome to the Sport Mazda family. May 2018 be an exceptional year for you and yours. Enjoy your new Mazda. Jay Mealey, GM/Owner

January 03, 2018

Best Car Buying Experience Ever From initial contact to closing the deal, Aida was a pleasure to work with. She was honest, upfront and not pressuring me into a decision I was not r More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aida Cabrera, Andy Rodriguez
Jan 03, 2018 -

Sport Mazda responded

Robin, Thank you for your review and for letting others know about the great job that Aida Cabrera did for you on your recent visit to Sport Mazda. Aida is a wonderful person as well as a fantastic salesperson. She has embraced the family-friendly feeling at our dealership and has a star according to all her customers. You are right to recommend Aida Cabrera. She will do everything possible to keep your trust. Thank you for being our customer and welcome to the Sport Mazda family. Enjoy your new Mazda and I wish you years of safe and happy driving. Have a great 2018. Jay Mealey, GM/Owner

January 03, 2018

Great service, price, and vehicle. I traveled quite a bit to go to this dealership. The reason I did was because they had the best price I could find on the car I was researching online More

by millyluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stinvil
Feb 05, 2018 -

Sport Mazda responded

Milly, It was a nice story to read after what was an extremely busy holiday for us. I can picture the guys heading home on New Years Eve, tired from a long day. I am so thankful that you reached out to Alex and that he didn't let you down. I am proud of him and thank you for letting others know. I am happy for you that you left feeling better by knowing how to use the features on your new Mazda6, especially with a nighttime drive in front of you. I want to thank you for being our customer and welcome you to our Sport Mazda family. Please enjoy your new Mazda6. It is a sweet driving car that I know you will really love to drive. Thank you again for writing and wish you a wonderful 2018. Jay Mealey, GM/Owner

January 03, 2018

Ellie is amazing Ellie is always kind, informative, patient, and willing to assist me in any way possible. She is a big reason why I continue to return to Sport Mazda More

by Normari Marquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Feb 13, 2018 -

Sport Mazda responded

Norman, Thank you. It is always good to hear from a loyal customer. I would say that most agree with you. It is our great staff that brings most people back to Sport Mazda. Being treated with respect and always with a smile is why Ellie Diaz really makes every customer feel like family. I thank you for your kind review and I know Ellie will really appreciate your kind words. Thank you vey much for being our customer. Jay Mealey, GM/Owner

January 03, 2018

Advertising Their ad clearly stated No Dealer Fee and was misleading. There is no doubt about that. However, the owner contacted me regarding the situation and I More

by stillinthedark
Recommend Dealer
Yes
Employees Worked With
Jay Mealey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
Jan 04, 2018 -

Sport Mazda responded

This is Jay Mealey, Owner at Sport Mazda. It appears you were working with our Pre Owned Store - Sport Auto Group Pre-owned Sales & Leasing. They do, in fact have a $699 Dealer Fee as you found out. And you are correct, all of our New Mazdas at Sport Mazda are offered without this fee and we do advertise this fact. I apologize that this message got confused during your shopping experience. We try and make it extremely clear "No Dealer Fee on New Mazdas" and all our pre owned descriptions show the exact break down of fees including the $699 Dealer Fee. With all that being said, please contact me direct at jaymealey@gmail.com if you feel like we advertised falsely somewhere. I really need to know where you may have seen our vehicle and I need to contact the Company/Vendor of the website to get it corrected. I also want to be sure we take care of you, if this was the case, I will gladly pay the $699 on your behalf. Sincerely, Jay Mealey

January 03, 2018

Amazing customer service! I can't say enough about the service I received at this dealership. Pedro and Brian really went above and beyond to find me a car at a great price. More

by Letty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Blanco, Brian Tokarczyk
Feb 09, 2018 -

Sport Mazda responded

Letty, It was our pleasure to be chosen by you for your new car. We do have a great selection of quality used cars and our Finance Managers are experts at finding a financing solution that works for you. Of course, with Pedro and Edwin assisting you I feel very confident that they did everything possible to make your search successful. Thank you for being our customer and please enjoy many safe and happy miles in your new car. Jay Mealey, GM/Owner

January 02, 2018

Professional sale and swift process I came in knowing what I wanted to buy, and the staff made it easy. The facility is great, and my experience with Mark was positive. More

by asdf295
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cappetta, Marilyn Santos
Jan 02, 2018 -

Sport Mazda responded

Happy to hear that Mark Cappetta made your visit to Sport Mazda and enjoyable and successful experience. He is a wonderful salesman and does everything he can to make sure his customers leave the dealership happy. Thank you for mentioning the staff and the facilities, both of which I am extremely proud. Our great new facility provides a very comfortable environment for our customers. Thank you for choosing Sport Mazda for your new Mazda. I hope you enjoy it and wish you a wonderful 2018. Welcome to our family. Jay Mealey, GM/Owner

January 02, 2018

Everything went smoothly Stephen was great. He followed up with me multiple times since I had to reschedule multiple times. He was friendly, knowledgeable and took care of a More

by Jacqueline Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Radoslavov
Jan 04, 2018 -

Sport Mazda responded

Jacqueline, So happy to hear that Stephen Mendez did a great job for you during your recent visit to our Sport Mazda Service Department.. As you can tell by your experience we really do try very hard to accommodate our customers to make their visits and convenient and enjoyable as possible. We certainly appreciate your business and thank you for the kind words. So glad you are a member of the Sport Mazda family. Have a great 2018. Jay Mealey, GM/Owner

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