Sport Mazda

Sport Mazda responded

Terry, I appreciate loyal owners like yourself taking your time to write a review. Donny is a very important part of what makes our Service Center successful. Everything you said about him is true. Nick Radoslavov is a valued Service Advisor, as you said, and one I am proud to have in my Service Team. Both care about the customer and their car. I hope you did not feel we let you down by not having the part on hand. I am sure that the Parts Team will rectify that shortly and we will be able to complete your needed repair. Thank you for your Trust in Sport Mazda for your service. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you so much for letting others know about your experience at Sport Mazda. I believe that people make the difference and, at my dealership our staff is made up of wonderful men and women who really care about customers and treat them with the respect they deserve. Marilyn Santos is grateful to have had you as her customer and so glad that you enjoyed the experience. We both thank you for recommending Marilyn and Sport Mazda to others. Welcome to our family and enjoy your new Mazda CX-9 for many safe and fun miles. It is a beauty of a car with so many features that make driving it a dream. Thank you for choosing Sport Mazda. Jay Mealey, GM/Owner

Sport Mazda responded

Jayson, Glad that you enjoyed the visit to our Sport Mazda Service Center. I agree with you that owning and driving a Mazda is really worth it. I appreciate the kind words for my staff, including Stephen Mendez. I am proud of the way they provide such friendly and caring service to all our customers. You are always welcome at my dealership and thank your for your great review. Jay Mealey, GM/Owner

Sport Mazda responded

Seatuck, That reminds me to let the Service Team know that they should slow down and let our customers enjoy their Starbucks coffee. I sure am sorry and hope you were able to take it with you. I am glad that Stephen Mendesz, Service Advisor, was able to get you in and out quickly for your 5000 mile service. Thank you for being a loyal service customer and for taking your time to let us know about your visit. If you are in the area, stop by and just sit and have a cup of coffee on me and relax in the comfy chairs for a few minutes. Thanks. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you both. From the photo with your new Mazda it looks like you will be enjoying it for many safe and fun miles. We thank you very much for your kind review an for letting others know about your car buying experience here at Sport Mazda. Mark Cappetta, your salesman, is a genuinely friendly and caring individual who I am sure made your visit very enjoyable. He also knows how to make your visit enjoyable and stress-free. We both want to welcome you to our Sport Mazda family. We too, are grateful and happy. Grateful that you are our customer and happy that you bought your new Mazda at Sport Mazda. Thank you. Jay Mealey, GM/Owner

Sport Mazda responded

I am so very pleased to hear that Noel Ruiz and the rest of the Sales Team provided a great car buying experience for you at Sport Mazda. I am so glad that you trusted Noel enough to visit and see for yourself, and drive the all new Mazda. It is great to hear that you found the one that you wanted and we could make it happen for you. Welcome to our Sport Mazda family and please enjoy many miles of safe and fun driving in your new Mazda. I appreciate the photo and all the kind words you had to say in your review. But I am especially thankful that you are our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Ninjalily, From the looks of the photo, your car buying experience at Sport Mazda was a success. I am glad to hear that Todd Williams did a great job of making the car buying experience enjoyable. Andy Rodriguez, finance mgr., will be happy to know that you appreciated the work he did on your behalf. Our Sales Team is a Can-Do bunch of guys and gals that love what they do for their customers. Thank you so much for being our customer and for writing this review. Jay Mealey, GM/Owner

Sport Mazda responded

Robbie, If there every was an example for how a great staff makes a dealership successful, it is in your review. Thank you. The experience you wrote about made my day. Ellie Diaz is a fantastic Service Advisor and never is without a smile. She treats customers like they should expect to be treated, and deserve. The service waiting area has been designed to make customers comfortable and to let them see how are technicians care for their cars. I am glad you enjoyed your visit and thank you for saying you would even return for your next car to Sport Mazda. Thank you for traveling the 60 miles to get to us. Proud to have you as our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Ed, Thanks for the kind review from a loyal customer of Sport Mazda. Your review really hit the key points that most customers are concerned about and I thank you for sharing your experience. The Sport Mazda Service Center and its great team of Service Advisors and Certified Technicians work very hard to deserve their customers trust. Thank you for being our loyal customer. Jay Mealey, GM/Owner

Sport Mazda responded

Catherine, I could not agree with you more. Donny Larson and Eric Medina show how our Service Advisors and Mazda Technicians work so closely to make sure your receive the great service you deserve. If you say they are the Best, I will certainly take your word for it. I am just very pleased and grateful that they made your visit enjoyable enough to say that you would definitely return to them for service. Thank you. I know that great customers make great dealerships. And, I sure am proud to have you as our great customer. Jay Mealey, GM/Owner